Squiz Seminar - Optimising Online Channels: Nick Peart, Clearswift

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A case study showcasing how Clearswift manage their multilingual websites and how they are using the contexts funtionality of Squiz CMS to deliver personalised content to their website visitors.

Transcript of Squiz Seminar - Optimising Online Channels: Nick Peart, Clearswift

Multi-lingual sites in Matrix and Squiz CMS

Nick PeartDirector of Corporate Marketing

@N_Peart

Context

a brief history in time…

• 2008 December – Selected MyMatrix

• 2009 February – Launched Clearswift.com

Rolled out EN, DE & JP versions

April – Partner Portal in German and English

September – Trialed micro sites FR, SP, IT

• 2010 October – archived the DE,EN Partner Portal

• 2011 July – Migrated to Squiz CMS EN, JP, DE

July – Hired Phil for anlytics

August – All about context

June 2011 – Clearswift Digital World

4

HQHQ

JPJP

CEECEE

Multilingual MyMatrix

It is all about Cloning

Clone, change

Challenges

_edit (easy edit suite)

• Workflow• Easier editing and management

Connecting to Marketing System

Asset #98677, #98777, #99400

Asset #11506 (Language context)

The problem

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HQHQ

AMSAMS UKUK

APACAPAC

JPJP

CEECEE

INT

‘We have really everything in common with America nowadays except… of course, language’

The Canterville Ghost (1887)

Multilingual English (GeoIP)

Asset #11506 (Language context)

Context.

Digital World October 2011

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HQHQ

AMSAMS UKUK

APACAPAC

JPJP

CEECEE

INT

Design Layer Live Chat

Design Layer Nested Content

Key learnings

• Multi-Lingual sites need to be complete• Use webpaths in Squiz CMS

> www.clearswift.com/apac/• Nested content for the areas of the site that are static but ‘localised’> Even nested content within nested

content• Make use of Snippets for content that is always same

• Remember … If you edit a page the link to the master is broken

Thank you, any questions?

Me: Nick Peart

Email: nick.peart@clearswift.comTwitter: @N_PeartMobile: +44 7971 265992

Referenced technologies:

Live Chat: Olarkwww.Olark.com

Marketing System: StrartegyMixwww.strategymix.co.uk