Sponsored by the American Library Association

and the ALA-Allied Professional Association

Funded by IMLS

Library Support Staff Certification Program:

Using LiveText

Lorelle Swader Karen Strege Nancy Bolt Ian Lashbrook

Webinar Tips Communicating

You can hear, but you are “muted”

Questions or Problems?

Use the question box, on the right of your screenType in question. Press SENDUnanswered questions? Email: lssc@ala.org

We Love Questions!

Audio Problems?

Hang up and dial back in (telephone) or check your microphone and speaker devices (VoIP).

Call 800 263 6317

Recording: http://ala-apa.org/lssc/

Webinar Tips

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You will learn how to:

1. Create your Candidate Achievement Record (CAR)

2. Submit a Course Completion Certificate

3. Upload Documents to your Portfolio

4. Submit your Portfolio for review

Webinar Objectives

Creating Your CARYour CAR is your personal work area - No one else can

access it without your permission

You will store important documents:Course Completion Certificates (CCC)All portfolio documentation

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Creating Your CAR1. Go to www.livetext.com 2. Enter your username and password 3. Select Login.*Note: Supported Internet Browsers:

FireFox, version 1.0 or greater (preferred browser) Internet Explorer, version 6.0 or greater Safari, version 2.0 or greater (some formatting capabilities

are limited)

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1. Click the Documents tab at the top of the screen

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Creating Your CAR

2. Click on the New tab.

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Creating Your CAR

3. In the Folder drop-down menu, choose LSSC Program

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Creating Your CAR

4. Click on the Choose a template drop-down menu to see all competency sets, each preceded by the prompt “LastNameFirstName.” Select the first competency set. “LastNameFirstName ACCESS SERVICES COMPETENCY SET”

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Creating Your CAR

5. In the Title field, use the following convention to name your competency set: LastNameFirstName Access Services (i.e., DoeJane Access Services).

6. Select Save as New Document. This will open your CAR folder for Access Services

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Creating Your CAR

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Congratulations!You have created your CAR Folder for Access Services.

Repeat steps 6 and 7 for all competency sets, even for electives you do not think you will choose to complete.

After creating a CAR Folder for each competency set, you will never repeat these steps.

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Questions?

Competency Set PagesClick on the name of the competency set in which

you want to work.

You will see your name and the competency set at the top

A table of contents is down the left side of the screen

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CAR Table of ContentsHelp on the LSSC Website

(Links to the LSSC website)

Taking LSSC Approved Courses(This is where you would put your CCC)

Preparing a Portfolio(This is information about preparing a portfolio)

Competency Sets(This is where you will put your portfolios)

 

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Uploading Certificates of Course Completion (CCC)

1. Upload the CCC, provided by your instructor

2. Under the Table of Contents in the desired competency set, select “Taking LSSC Approved Courses.”

3. Click on the Edit button, located to the right of each section in the page to access the Section Editor.

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Uploading a file

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1. Click on the Insert File Attachment tab. A new screen will appear.

2. Click on the Upload New File button.

3. Click the Browse button

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Uploading a file

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4. Browse your computer files & select the CCC. 5. Click on the file name or click open. The file will be uploaded to

your CAR, like attaching a file to an email.

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The attachment shows at the bottom. Click Save and Finish to return to the Competency Set page.

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Submitting a CCC for Documenting Progress*

At the top of the competency set page, click on the Send for Review button to open the Search for Reviewer(s) window.

*CCCs are not reviewed by evaluators, they are submitted so that the program can document your progress toward certification.

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Submitting a CCCIn the box at the bottom of the window, type in

“LSSCP_Admin.”

The My Institutions box is already checked. You don’t need to change that.

The screen will show that your selected reviewer is LSSCP Certification Administration.

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Submitting a CCC

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• Click on the Submit for Review button

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• You will see the confirmation message

Submitting a CCC

Questions?

Uploading Portfolio Documents Click on the Competency you wish to work on and

click Edit

Highlight any PDS so the evaluator knows. If you choose to use your own documentation instead of a PDS, do not highlight any PDS.

Indicate to the evaluator in which order to read your attachments.

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Uploading Portfolio Documents

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Click on the File Attachment tab. A new screen will appear. Click on the Upload New File button

Uploading Portfolio Documents

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Click the Browse Button

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Click Save & Finish to return to the competency set page. Scroll down to confirm that you have successfully attached your documents.

Submitting a Completed PortfolioAfter you have uploaded documents for ALL competencies in a

set and completed a Personal Learning Statement, click Send for Review.

In the box at the bottom of the window, type in “LSSCP_Admin.”

Select LSSCP Certification Administration.

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Submitting a Completed Portfolio

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Submitting a Completed PortfolioClick on Submit for Review button

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Submitting a Completed PortfolioThe window will confirm that “you have successfully sent this document to 1 user.”

Portfolio Evaluation

The LSSC Office will assign your portfolio to evaluators and contact you when your

portfolio has been reviewed.

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Tips to RememberTo upload any files, you first have to click edit.

Uploading files is like adding e-mail attachments.

Highlight a PDS and indicate order attachments should be read.

Always save your work by clicking save and finish.

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Questions?

Help Resources 

LiveText Support TeamPhone: 1-866-LiveText (1-866-548-3839)Email: support@livetext.com

Tech Support Hours

Monday - Thursday 7:00am - 9:00pm (CT)Friday 7:00am - 6:00pm (CT)Sunday 2:00pm - 7:00pm (CT)

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YOUTUBE Link

Youtube.com/LSSCprogram

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More information? Website: http://ala-apa.org/lssc

Program e-mail: lssc@ala.org

Karen Strege: kstrege@msn.com

Nancy Bolt: nancybolt@earthlink.net

Ian Lashbrook: ilashbrook@ala.org

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