SOFT SKILLS: Just as Important as Hard Skills

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77% of employers believe soft skills are just as important as hard skills

TRAITS OF AN IDEAL CANDIDATE

Traits of an Ideal Candidate

Strong Work Ethic

Dependable

Positive Attitude

Self-Motivated

Traits of an Ideal Candidate

Team-Oriented

Organized

Flexible

Confident

Traits of an Ideal Candidate

Works Well Under Pressure

Effective Communicator

An Ideal Candidate = Strong in Soft Skills

IMPORTANT SOFT SKILLS

Important Soft Skills

TIME MANAGEMENT

Important Soft Skills

EMAIL ETIQUETTE

Things to Remember:

• Take another look before you send a message.

• Do not default to “Reply All”.• Keep E-mails short.• Properly format your email replies.• Write the Perfect Subject Lines.• Clean up emails before forwarding them.

Things to Remember:

• Do not forward hoaxes.• When in doubt, send plain text email, not

rich HTML.• Use antivirus software, keep up to date, scan

for free.• Explain why you think what you forward will

interest the recipient.

Things to Remember:

• Do let people know their mail has been received.

• Ask before you send huge attachments.• Talk about one subject per email only. • Punctuation matters; in emails too.• Use acronyms sparingly.• Resize pictures to handy proportions for

emails.

Things to Remember:

• Writing in all caps is like shouting.• Be careful with irony in emails.• Catch typos by printing your emails.• Avoid embarrassing emails. • Set your system clock right. • In doubt, end emails with “Thanks”.• Where to put your signature.

Things to Remember:

• Wondering how to put “that” into writing. Write “that”.

• Compress files before sending them via email.

• Avoid “me too” messages.

Important Soft Skills

INTERPERSONAL SKILLS

Important Soft Skills

WORKPLACE ETIQUETTE

Important Soft Skills

PROBLEM SOLVING

Important Soft Skills

CRITICAL THINKING

Important Soft Skills

ATTITUDE & TEAMWORK

Important Soft Skills

PRESENTATION SKILLS

The benefits of having strong soft skills

The benefits of having strong soft skills

Better Customer Service

The benefits of having strong soft skills

More Meaningful Relationships With Managers and Supervisors

The benefits of having strong soft skills

Improved Communications

The benefits of having strong soft skills

Increased Efficiency

The benefits of having strong soft skills

Improve on Time Deliverable Dates

The benefits of having strong soft skills

Better Peer-to-Peer and Team Interactions

The benefits of having strong soft skills

Quality of Work Life Improvement