SOCIAL WEB MEDIA Digital Divide(s) and Barriers to Participation Al Larsen 4/16/09 includes slides...

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SOCIAL WEB MEDIA

Digital Divide(s) andBarriers to Participation

Al Larsen4/16/09

includes slides from Preconditions for Participation presentation by Trebor Scholz

The “Digital Divide”

divisions

Networked Society

Online Public Sphere

Aspects of Participation in the Social Web

time

relaxation

social capital

emotional support

access to information

software architecture

translation

intellectual property

identification

friendship

group belonging

individual vs. network value

format of contributions

signal-to-noise ratioembodied and networked sociality

job

reciprocity

mobile computing

permanency and privacy of content

low threshold engagement

gender

transparency of rulesand power dynamics

challenge

“I give because I am great” (agonistic giving)

feedback

trust

sharing the experience of one’s time & place

scale

archiving memory

pleasure of creation

hormones

tone, passion, humor, personality

type of content

contributing to the greater good

Trebor Scholz 2007

Preconditions for participation within the US (and beyond) include:

access to technology,

Internet access,

ability to read,

write,

author in a digital environment

(i.e. knowing how to use a wiki),

remembering the URL of a website, bandwidth,

cost of equipment,

the ease of use of the technological infrastructure,

time management, and

vast issues of age, race, gender

Participation in the Social Web is yet another thing to

do for already busy people. It takes time to consider

the issues, to figure out the software, and author a

contribution. In addition, it takes time to go through a

large number of posts from high-participation mailing

lists, for example.

Worldwide, for the people who have the time and

who are highly motivated there still exists the

problem that most sociable media environments

online are predominantly in English and the basic

rules of most systems (i.e., having to register in order

to participate.)

For non-native speakers it is hard to retain subtleties

such as ironic connotations of certain expressions.

Flaws in translated texts may also make the author

appear less educated, which prevents some people

from contributing.

Apart from time and language concerns, the politics

of the software architecture is an equally crucial

parameter of participation. Just like moving around in

a physical building, the software code regulates the

behavior in an online environment.

What kind of access?

What are the barriers to participation?

using the internet

consistent access to broadband

cell phone use

“Degrees of Access”

(May 2008)

Pew Internet Project

US Adults

US Adults

-

73% go online

US Adults

-

73% go online

55% have broadband at home

US Adults

-

73% go online

55% have broadband at home

78% have a cell phone

US Adults

-

27% don't go online

US Adults

-

27% don't go online

45% don't have broadband at home

US Adults

-

27% don't go online

45% don't have broadband at home

22% don't have a cell phone

Income

Language Barriers

National

Urban/Rural

Age

Disabilities

Income

Income and Broadband

yearly incomeand having broadband at home

2005

13%

less than $20,000 year

62%

over $100,000 year

Income and Broadband

yearly incomeand having broadband at home

2005

13%

less than $20,000 year

62%

over $100,000 year

2008

25%

less than $20,000 year

85%

over $100,000 year

Language Barriers

use DBI;

my $dbh = DBI->connect('DBI:Oracle:payroll') or die "Couldn't connect to database: " . DBI->errstr; my $sth = $dbh->prepare('SELECT * FROM people WHERE lastname = ?') or die "Couldn't prepare statement: " . $dbh->errstr;

print "Enter name> "; while ($lastname = <>) { # Read input from the user my @data; chomp $lastname; $sth->execute($lastname) # Execute the query or die "Couldn't execute statement: " . $sth->errstr;

# Read the matching records and print them out while (@data = $sth->fetchrow_array()) { my $firstname = $data[1]; my $id = $data[2]; print "\t$id: $firstname $lastname\n"; }

if ($sth->rows == 0) { print "No names matched `$lastname'.\n\n"; }

$sth->finish; print "\n"; print "Enter name> "; } $dbh->disconnect;

National

Nationalsocial

political

economic

United States 208,000,000 Internet users in 2006

http://tinyurl.com/34tgja

Countries where Internet access is

available to the majority of the population

http://news.bbc.co.uk/1/hi/technology/7063682.stm

A list of 13 "enemies of the Internet" has been released by human rights group Reporters Without Borders (RSF). Belarus,

Burma,

China,

Cuba,

Egypt,

Iran,

North Korea,

Saudi Arabia,

Syria,

Tunisia,

Turkmenistan,

Uzbekistan,

Vietnam

http://news.bbc.co.uk/2/hi/technology/6124420.stm

“According to OpenNet Initiative [...] there are about 30 countries in which government filters Web sites with political content, conflict/security content and Internet tools such as e-mail and translation. Nearly 50 countries filter social content.” - WIA

World Information Access – University of Washington http://www.wiareport.org/index.php/56/blogger-arrests

World Information Access – University of Washington http://www.wiareport.org/index.php/56/blogger-arrests

Distribution of the Users of Social Networking Sites

http://tinyurl.com/32r66t

The Digital Divide Is Not What It Used To Be

The growth of cell phone use in Africa is indeed explosive: the

lack of an extensive landline telephony infrastructure makes

mobile phones a good alternative. But consider this: In 2006,

the Washington Post published an article showing that

"worldwide, there are more than 2.4 billion cell phone users...

and [a]bout 59 percent of these users are in developing

countries, making cell phones the first telecommunications

technology in history to have more users there than in the

developed world." [1] Cell phone usage in Africa, the article

continued, is growing faster than in any other region and

jumped from 63 million users two years ago to about 152

million. This is not some kind of mobile business evangelism:

life in Africa is changed drastically for those with access.

Internet and India

100 millon people in India

most people get access through Internet cafes

many people access the net first on a cell phone, not a PC

most investment goes into telecom development

even small villages have cell phone signal

http://en.wikipedia.org/wiki/Internet_Censorship_in_India

Censorship

70% of under 23 Iranians send over 10 SMSes dailyTehran, Feb 28, 2007 Taliya News – 78% of those that send more than ten SMSes per day are singles, and in other words the singles use this service more than married people in Iran.

According to ILNA, based on the findings of a research work conducted by a graduate student, the majority of SMS senders are the university students and they mainly do so to have fun, including sending jokes and messages related to other recreational activities.

This journalism major graduate student has surveyed the method of taking advantage of SMS as a communicational means among 435 university student and come up with interesting results.

Among them, more than 70% of Iranians under 23 send more than ten SMSes daily.

Meanwhile, the unemployed individuals send more SMSes than the employed people.

According to the research results, jokes, making appointments, expressing feelings, information dissemination, inquiring about friends and relatives' health, sending congratulation and consolation massages, notes related to work and academic affairs, and finally, ads, are the highest tanking SMSes sent by Iranians respectively.

Africa is in the grip of a mobile phone revolution. "The number

of mobile phone lines in Africa rose

from 15.6 to 135 million between

2000 and 2005" OhmyNews reported how women in South

Africa fight for their human rights with cell phones. [2] This report continued:

“In a culture where people travel long distances to find work, the mobile has

become the most useful and ubiquitous piece of technology since the bicycle.

Just as bicycles are used in rural Africa to transport bananas or paying

passengers, the mobile is changing lives in ways unimagined in the developed

world. It links distant families and allows the poor to communicate.”

References:

[1]

http://www.washingtonpost.com/wp-dyn/content/article/2006/07/08/AR2006070801063.html

[2] http://english.ohmynews.com/articleview/article_view.asp?

no=339544&rel_no=1

Urban/Rural

“wiring the last mile”

Last mile... India

Last mile... Indiana

http://tinyurl.com/2rxta5

Minority youth and people in rural

areas access the WWW in libraries

Age

OLPC Project

http://www.youtube.com/watch?v=UvpP3Farb2g