Post on 10-Mar-2020
SOCIAL MEDIA SUMMIT CONFERENCEJUNE 22, 2012NEW YORK, NY
boloco 2012
JOHN PEPPER (CEO & FOUNDER)
#prsummit@boloco@bolococeo
bold & globally inspired
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#prsummit@boloco@bolococeo
Projections• BOLOCO EXPANSION
Slide 3 CONFIDENTIALlocations
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food guests communitypeople technology
our story
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who we are not
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… or a mini ‘crisis’…
“power is back”
“out of power”
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#prsummit@boloco@bolococeo
…but can create ‘crisis’
“Sorry.Not anymore.”
“my job sucks…I work at boloco…”
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“you…tweeted about firing an employee who complained on
twitter…”
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amazing guests in real time“music too loud…
turn it down”
“done”
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monitoring tools@boloco boloco #boloco (sent)
notifications
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strategiestwitter list
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key takeaways• use filters aggressivelyboloco, bolocco, boston burrito, qdoba, chipotle
• listen & evolve• don’t preach• embrace negative
• be human
john pepper questions?founder & ceo
pepper@boloco.com@bolococeo