Social Media, #GivingTuesday and End-of-Year Fundraising: You Can Raise $$ with Facebook and Twitter

Post on 10-May-2015

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Having a lot of shares, likes, tweets and re-tweets doesn’t necessarily translate into getting more donations. But it can! In this webinar, you will see clearly how to engage your base, expand your reach and garner both attention on #GivingTuesday AND greater donations for year-end. Plus, we will walk you step-by-step through how even with just a small team and some technology tools you can easily plan, execute and measure to segment and target the right people with the right message at the right time – which is key to fundraising success.

Transcript of Social Media, #GivingTuesday and End-of-Year Fundraising: You Can Raise $$ with Facebook and Twitter

You can raise $$ with Twitter and Facebook in year-end fundraising...it’s just a matter of the ask.

# GivingTuesday

It’s not just a brand name, it’s a hastag.

Use it now!

Speakers

Christine G.D. Schaefer,VP Community & Marketing, Salsa

Cheryl Contee, Cofounder, Attentive.ly

Drew Bernardfounder & CEO, ActionSprout

Year-End Fundraising is upon us…

#GivingTuesday Hit Big

Making the Ask = A Big $$$ Difference

We started in July…

• Create pre-campaign buzz

• Join the larger #GivingTuesday conversation

• The power of the hashtag:what others should you use?

• Best practice: Use less than 140 characters

Using Twitter for #GivingTuesday

Follow

Reach Out

Ask

60/30/10

Using Twitter for #GivingTuesday

salsalabs.com/twitter

• Up Next:• Social Listening• Finding Influencers• Targeting Message in Social

• But, What About Facebook?• Building Audience• Getting Shared• When NOT to make the ask

• Integrating Social Media into Overall Online Year-End Fundraising Strategy

Share the Message Beyond Twitter

MULTICHANNEL, TARGETED, AND PERSONALIZED

What You Can Do Between Now and Giving Tuesday to Get…

Multichannel FundraisingMultichannel: Ask Everywhere

Segment Your Donor List

They’re 34% more likely to open a highly targeted email…

And 63% more likely to click through.

Segment Your Donor List

Which topics resonate most?

Segment Your Donor List

Create list-segments for targeted appeals

Go Where Your Donors Are

These are the everyday “influencers” who love what you do…

Uncover Influencers - Evangelists

Uncover Influencers - Evangelists

Who’s hiding out on your email list? We’ve found…

Top bloggers, like Dooce and Arianna Huffington

MOCs, like Sen. Al Franken

Journalists, like Ann Curry

Business leaders, like Steve Case

And lots of allies and advocates!

Uncover Influencers - VIPs

Uncover Influencers - VIPs

Layer Social Data Into Donor Prospecting

• Passion for the cause?• Mention your organization?• Other indicators of capacity to give?• Previous donor?• Cross-match wealth data?

15 minutes a day, everyday - 700 million people

Over a trillion if you count those who use a couple of times a week.

YOU HAVE 10 WEEKS

+

1 Day

No Panacea

It’s all about the lead up, don’t expect miracles in one day from Facebook

Reach, Prime, Capture

Did I mention that you shouldn't’t expect miracles in one day from Facebook?

REACH

Your page is your brand

People don’t visit your page

It’s all about the feed (Facebook only delivers your content to 15% of your fans)

REACH

Your Fans are Your Amplifier

Never stop growing!

Content Makes You The King

20% unique content, 80% recycled over-performing content

Post content again that is working well on your own page

Adapt other pages high performing content to fit your unique message

Re-post content that is performing well on similar pages

Re-use

Borrow

Flatter

Finding Over-Performing Content

Look for content that perform significantly better than average, relates to your work, and can have a call to action added to it

Yes it’s really that simple!

www.ActionSprout.com

5X

5014Engagement Avg

24,000This Post

PRIME PEOPLE FOR ACTION

Ask people to take meaningful social actions

Donate is not a socially sharable action

“Join is in thanking our amazing volunteers”

“Sign a letter to our super donor.”

“Show your support for kids!”

“Make a pledge to stand up for your rights!”

“Join us in congratulating…”

Give People Actions They Can Take

4X

757Engagement Average

3640This Post

Supporter Emails Captured: 162Facebook UID’s: 2236

Get an email address so you can send them a message on Give Tuesday

Facebook ID’s let you target promoted posts and ads to them on Give Tuesday

Email

FB-ID’s

CAPTURE

Email Promoted Posts

Go direct to deliver your donation ask

Post frequently about people giving and ask everyone to help thank them

Remember Facebook only delivers 15% of your posts

Reach & ActivateEmail, Wall Posts, Promoted Posts, Ads, Phone, Website, Twitter, etc.

#GivingTuesday Landing Pages

• Tracking

• Reiterate Results

• Conversion

• Gift Suggestions

Don’t Stop There!!!

Donation

Organize – tags, groups

Thank You Series

Year-End Asks

w/QuickDonate

Cultivate in New Year –

Social Media & Email Keep listening

and learning to better

target messages

Phone: 866.796.8345

Web: www.salsalabs.com

Email: info@salsalabs.com

Twitter: @salsalabs

Web: www.givingtuesday.org

Facebook: /GivingTuesday

Twitter: @GivingTues

THANK YOU!