Social Media & Law Enforcement

CHALLENGES AND OPPORTUNITIES

Agenda

Social Media in India

Challenges

Legal Frame work

Leveraging Social Media

Social Media spread in

India

Social Media in India

Facebook Twitter Youtube BlogsDiscussion

forums

Conventional media

goes socialMobile telephony

drives social media

Indians on Social Media

65m 16m 36m

Challenges RUMOUR

MONGERING

ChallengesInstigating

Riots

ChallengesFLASH MOBS

IMITATING /

FAKE ACCOUNTS

Challenges

Challenges

Victimization of

Women, Children

Indian Legal Framework

Constitution of India Art.19(2)

Intermediary Liability (Sec.79 of IT Act)

Baazee.com, Due Diligence, aiding abetting

Provisions under License agreement and IT(Intermediary Guidelines) Rules, 2011

Blocking access (Section. 69A), Emergency

provisions

Rule 9(2), IT (Blocking for Access) Rules, 2009

Tools to fight Social Media

Abuse

I•Blocking/Takedown

II•Preservation Letter

III•Emergency Disclosure Letter

IV•Letters Rogatory/MLAT

Blocking/Takedown

Preservation Letter

Preservation Letters obligate providers to retain

data

Data retained for 90 Days (with addl. 90 days)

Done upon request of Govt. Entity

Required disclosure of customer communications

or records - Title 18, Sec 2703 (f)

Send directly to provider by Govt. or through US

DOJ.

Emergency Disclosure

Letter

Providers can disclose information to government

entities if:

“…. The provider, in good faith, believes that an

emergency involving danger of death or serious physical injury to any person requires disclosure

without delay of communications relating to the

emergency.”

- 18 U.S.C. Sec. 2702 (b) (8) )

Emergency Disclosure

Letter

Immediate action is needed to prevent death or serious injury

Clearly articulate immediacy in writing to provider

Provider not bound by law to cooperate

Up to provider to decide if good faith std. satisfied

US Legal Framework

Intermediary Liability Netcom case

Telephone analogy

Digital Millenium Copyright Act

Costar Group Inc. V. Loopnet

Approaches towards

Social Media

Complete Ban

Unfettered Access

Leveraging Social Media

Leveraging

Social MediaTURNING THE TABLES ON CRIMINALS USING SOCIAL MEDIA

DeitY

Framework &

Guidelines for Use of

Social Media for

Government

Organisations

Leveraging Social Media

Define Objectives

Identify platform

Establish

Governance

Define

Communication

Strategy

Create Pilot

Engagement

Analysis

Institutionalize

Social Media

Social Media –

Investigating Riots

telegraph.co.uk

CRIME DETECTION

CITIZEN ENGAGEMENT

Social Media – The other

side…

Use of Social Media

BEST PRACTICES

Toronto and NYPD – Use of Social Networks for

investigative purposes – General Procedures

dated 05.09.2012.

Mumbai and Delhi Police Social Media monitoring

cells

10 major cities of India using Social Media for

citizen engagement in traffic regulation

Some individual Police officers using social media

platform for giving access to common public

Conclusions

24x7 Monitoring Mechanisms at federal and state

level

Bring out a policy for using Social Media for

outreach.

Develop protocols for use of Social Networks forcollection of Information and Intelligence from

Public.

Build capacities to patrol & monitor Social Media

Have working relationship with Social MediaProviders.

THANK YOU