Social media a new rule of consumer engagement

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Social media - a new rule of consumer engagement

Transcript of Social media a new rule of consumer engagement

MARKETING a new rule of

consumer engagement

MEDIA

SOCIAL

In 2008,

if you’re not on social networking

site, you’re not on the internet.

Source: IAB platform status report

We don’t have a choice on whether we do

social media, the question is how

well we do it. Erik Qualman, American author of Socialnomics

And you know, everyone’s

doing it?

Obviously each & every brand

http://timesofindia.indiatimes.com/india/Naga-IAS-officer-builds-100-km-road-in-Manipur-without-govt-help/articleshow/17079710.cms?

http://www.afaqs.com/news/story/31413_How-powerful-is-Anna-Hazare-on-Facebook-and-Twitter

http://betabeat.com/2012/11/obama-michelle-hug-tumblr-social-media/ http://arabcrunch.com/2010/05/biting-the-hand-that-feeds-obama-calls-social-media-media-a-distraction.html

So what we have today!

• Social media theory

• Social user

• Social media ecosystem

• Socially devoted brands

• Q&A session

SOCIAL MEDIA THEORY

Social media is people having conversation

online every second on the planet.

What actually social media is;

Online gathering of interactions,

crowdsourcing for ideas /opinions

/comments,

a smart medium to be in touch with

family/ friends/ peers,

showcase of human

expressions

and principally people talking

in cyberspace.

In a nutshell,

It’s actually a fundamental shift the way we communicate.

If Facebook were a country, it’d rank the third largest one.

http://www.theatlantic.com/technology/archive/2011/09/9-facts-about-the-staggering-size-of-facebook/245318/#slide1

Facebook has hit 1 billion users

in Sept 14, 2012

http://dannybrown.me/2012/06/06/52-cool-facts-social-media-2012/ http://www.searchenginejournal.com/stats-on-facebook-2012-infographic/40301/ http://thenextweb.com/facebook/2012/10/04/facebook-hits-1-billion-active-users/

The average

Facebook

user has 130

friends.

95% companies using LinkedIn to find and attract employees

http://wallblog.co.uk/2012/11/05/social-media-statistics-2012-from-facebook-and-twitter-to-instagram-and-pinterest-infographic/

The world’s largest

network with 161

million plus professionals

The most watched videos; Justin Bieber & Gangnam style

http://www.thenewstribe.com/2012/11/02/gangnam-style-second-most-viewed-youtube-video/

795 millions hits 620 millions hits

Google+ is expected to grow 400 million users by 2012 end

http://www.jeffbullas.com/2012/04/23/48-significant-social-media-facts-figures-and-statistics-plus-7-infographics/

Pinterest

http://www.jeffbullas.com/wp-content/uploads/2012/04/Pinterest-Infographic-2012-Facts-figures-and-statistics1.jpg

Pinterest is a

virtual pinboard

where users

collect photos

and share them

Foursquare: 6.2 million daily check-in

http://thenextweb.com/location/2012/11/21/foursquare-has-its-3-billionth-check-in-seeing-growth-of-x/

Foursquare has crossed 3

billion check-in this week

(Nov 2012). A report says!

Foursquare has 25 million

users worldwide.

Blogging

http://www.youtube.com/watch?v=lhnyxspSDxo

What platform

people use to

blog;

Wordpress - 43%

Blogger – 35% Tumblr+TypePad+Posterous – 16%

Others – 6%

SOCIAL USER

Social consumer profile

http://www.socialmediamodels.net/social-media-overview-models-category/social-technographics-profile-or-ladder/ http://datasupportcentral.blogspot.in/2010/07/append-social-media-profiles.html

Consumer likes fanpage with many reasons

http://humanwebsite.com.my/blog/top-ten-reasons-consumers-like-fan-pages-on-facebook.html

Consumers express what they feel about brand

SOCIAL MEDIA ECOSYSTEM

Ecosystem is too wider

Key

Social Platforms

Blogging

Photo Sharing

Micro Blogging

Social networking

Video Sharing

Message Boards

Let’s look at simple and focused one

It’s totally a shift from monologue to dialogue

SOCIAL MEDIA CAMPAIGNS

Walmart provides many reasons to fans to stay on fanpage

https://www.facebook.com/walmart

Dell is using Twitter to generate sales

http://www.bloomberg.com/apps/news?pid=newsarchive&sid=akXzD_6YNHCk

THANK YOU!

Vinod Nagar,

Regional Social Media Manager Nokia - Asia Pacific, Middle East & Africa Operations

Currently, he’s working with Nokia as a regional social media manager for APAC & MEA Regions

based out of Dubai. Previously worked in Ogilvy, Euro RSCG, etc. where he enjoyed working on IBM,

Dell, HP, BSNL and list goes on.

His entrepreneur skills drove him to build the foundation of a digital and social media company in

Dubai as well. He provides digital marketing consultancy to some of media & ad agencies in Dubai.

Some of the brands include Clarins, Levis, Lulu Hypermarket, Thierry Mugler, Azzaro, BITS Pilani,

MBC2, Samsung, Ford, Du, Parachute, Almarai, etc.

You can reach out to me at www.vinodnaagar.com ae.linkedin.com/in/vinodnaagar

www.twitter.com/vinodnaagar (@vinodnaagar)

Email: vinodnaagar@gmail.com