Customer Satisfaction Through SearchSLI Systems and totes-ISOTONER.com

Chris ReighleyDirector of eCommerce

@chrisreighley

Keeping Your Customer Happy

A Customer Has To Find You First

Then they need to find the stuff they

are looking for

http://shop.totes-isotoner.com/accessories/<KEYWORD>

Site Champion

Category Page (Bottom)

Product Detail Page

Key Elements for SEO Success

1

2

3

4

What does that mean….

Customer Satisfaction

Navigation Elements

Integration of Social and Content

Chris ReighleyDirector of eCommerce

@chrisreighley

REFINING SITE SEARCH TO MEET YOUR COMPANY’S NEEDS

June 7, 2012 : 3:45 PM - 4:15 PM