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SETARA2009 (RATINGSYSTEM FOR MALAYSIA
HIGHER EDUCATION)
EXERCISE
(BY MQA)
Briefed By:
Prof. Dato Dr. Md. Tahir Md. Azhar
Deputy Rector (Academic & Planning)
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INTRODUCTION
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INPUT1) Talent (fac ulty & student)
2) Resource s (physica l, financ ial,stud ent sup po rt & service s)
3) Governance
D O M A I N S U B - D O M A I N
D O M A I N S
PROCESS
OUTPUT
1) Curric ulum Design
2) Delivery/Pedag ogy
3) Assessme nt
4) Monitoring
5) Ancillary Ac tivities
1) Student Marketab ility
2) Stude nt Satisfac tion3) Emp loyers Satisfac tion
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SETARA DETAILED CRITERIA FOR INPUT
(TALENT 8%)
No Criteria KPI Fullmarks
1 Faculty:
Adequacy
Students per faculty 0.8
Capability PhD qualified faculty 1.44
Average annual emolument of faculty/staff 0.48
Staff training (including conferences,
sabbaticals) expenses
0.48
Experience Teaching experience 0.32
Industry/professional experience 0.64
Experience teaching abroad 0.64
2 Student
quality
Percentage of enrolment with CGPA > 3.00
or equivalent on entry
2.38
Students on scholarships 0.42
InternationalStudents
Percentage of international students 0.40
TOTAL 8%
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SETARA DETAILED CRITERIA FOR INPUT
(GOVERNANCE 20%)No Criteria Full marks
1 Governing body (Board of Directors, Governors,
Council, etc.)
2.5
2 Academic Governance 2.5
3 Leadership and Staff 2.5
4 Strategic Planning 2.5
5 Academic Autonomy 2.5
6 Clearly defined lines of responsibility & decision-making 2.5
7 Student representation 2.5
8 Organizational climate 2.5
TOTAL 20%
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SETARA DETAILED CRITERIA FOR INPUT
(RESOURCES 5%)
No Criteria KPI Full
marks
1 Infrastructure
(Physical)
Number of titles of teaching material per
student
2.06
Size of space per student for teaching and
learning
0.69
2 Financial Annual expenditure per student on library 0.25
resources
Percentage of annual expenditure on ICT
facilities
0.25
3 Support
Services
Percentage of FTE students given full fee
waiver or equivalent financial aid
0.44
Number of students per licensed counselor 0.88
Number of student per doctor (including
panel doctors)
0.44
TOTAL 5%
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SETARA DETAILED CRITERIA FOR PROCESS
(CURRICULUM 33%)
No Criteria KPI Full
marks
1 Curriculum Relevance (Based on needs of
stakeholders, scholarship. Future needs)
1.24
Comprehensiveness (Extent it meets the
cognitive, psychomotor, affective)
1.24
Challenging (Extent it encourages higher
order thinking and decision making)
1.24
Currency ( Extent it incorporates the latest
appropriate philosophy, theories,
techniques, etc.)
1.24
2 Quality
Delivery/
Pedagogy
Effectiveness (Extent it achieves its
objectives)
4.29
Efficiency: ratio of annual operating budget
to enrolment
1.65
Efficiency: ratio of academic staff to total
staff population
0.66
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SETARA DETAILED CRITERIA FOR PROCESS
(CURRICULUM) CONT.
No Criteria KPI Full
marks
3 Quality
Assessment
Validity of assessment (Extent it measures
the learning outcomes)
4.95
Reliability: % of courses with marking
schemes
0.83
Reliability: % of courses with scoring rubrics 0.83
answer scripts
.
Transparency (to students) of assessment 0.83
4 Monitoring External: MQA & professional 2.97
Internal: Programme monitoring 3.96
Internal: Student progress 2.97
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SETARA DETAILED CRITERIA FOR PROCESS
(CURRICULUM) CONT.
No Criteria KPI Full
marks
5 Ancillary
Activities
Internship: % of student participating in
internship
1.82
Outreach: % of student participating in
outreach programmes
0.33
Exchange: % of inbound exchange students 0.33
Exchange: % of outbound exchange
students
0.33
Extra-curricular: % of student participating
in social & extra-curricular activities
0.50
TOTAL 33%
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SETARA DETAILED CRITERIA FOR OUTPUT
(QUALITY OF GRADUATES 33%)
No Criteria KPI Full
marks
1 Student
marketability
Employment rate (6 months of graduation
or continuing studies)
6.6
Average monthly starting pay of graduates 6.6
2 Student
satisfaction
Average satisfaction with the University
(Scale of 1 5)
4.95
Satisfaction
the university (Scale 1 5)
.
Intention to employ from the university
(Scale 1 5)
8.91
TOTAL 33%
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