Service Summary Dropoff

Post on 18-Aug-2015

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Transcript of Service Summary Dropoff

Services

Five S- implementing proper processes, procedures and structures. Staff training.

Staff Assessment- appearance, customer interaction, knowledge of product, ability to sell.

Customer Assessment- knowing your customer, insuring their needs are being completely met

Management Assessment- Surveillance. Relationship. Awareness

General, management and staff assessment- cost effectiveness, ability in role, job satisfaction,

promotion consideration.

During service, assistance, assessments.

Analysis

SWOT Analysis- strengths, weaknesses, opportunities, threats.

SMART Analysis- Setting clear objectives

Economy and Efficiency analysis- waste management, pricing, shift patterns.

PLOC- effective management

Start ups

General Assessment and Facilitation- menu, advertising, hiring, costing, décor, layout, products.

Business plan

Forecast, Budgeting

Please visit my Linkedin page and contact me via telephone or email for further information.

Joanna Hall

Humphrystown House

Blessington

Co. Wicklow

T: +353 89 441 4228

E: simpleexcellence@gmail.com

IN: ie.linkedin.com/in/simpleexcellence