Post on 21-Mar-2018
CMMI-DEV/3 and CMMI-SVC/3 Appraised ISO 9001, ISO 20000 and ISO 27001 Certified
Exceeding Expectations...
ENTERPRISE IT MANAGEMENT
• EnterpriseITservicemanagement—servicedesk,servicecatalog,configurationmanagementdatabaseservices,assetmanagementsolutions
• Designanddevelopmentofweb-basedenterpriseapplicationsusingservice-orientedarchitecture
• Servervirtualizationandcloudcomputingmigration
MULTIMODAL BIOMETRICS• Policies,standards,andtrainingdevelopmentfor
biometric-enabledintelligence(BEI),forensic-enabledintelligence(FEI),andI2
• I2solutionsimplementationusingmultimodalbiometrics(facial,fingerprint,iris,andheartbeat)
• BEI,all-sourceintelligence,andcounterintelligenceanalysis
• Developmentsupportforbiometric-enabledwatchlist(BEWL)andcyberintelligencemeasures
OPEN-SOURCEINTELLIGENCE(OSINT)• OSINTlaboratoryandCenterofExcellenceproviding
training,intelligenceanalysis,andcomprehensivedataanalytics
• Leveragingofsocialmediasourcesandlargedatavolumesforall-sourceI2andtargeting
CYBERSECURITY• Securityoperationscentermanagement• Computersecurityincidentanalysisandresponse• Vulnerabilityanalysisandintrusiondetection• NetworktrafficsecuritymonitoringandITinfrastructure
protection• Patternandtrendanalysis• Informationassuranceandcertificationandaccreditation
assistance
MISSION SUPPORT SERVICES• Acquisitionandfinancialmanagement• Programmanagement• Businessoperationssupport• Weaponsofmassdestructiontreatycompliance• Physicalsecurityservices
ABOUT INTEGRAL
• OfficesinRockville,MD;Edgewood,MD;andCharlottesville,VA
• Woman-OwnedBusiness• CMMI-DEV/3andCMMI-SVC/3appraised• ISO9001,ISO20000,andISO27001certified• TopSecretFacilityClearance• DUNSTopPerformanceRating• CIOReviewTop20MostPromisingGovernmentIT
Providers• MinorityEnterpriseCouncil’sCEOAward• CATechnologies,HEAT,andBMCSolutionsPartner
forITServiceManagement• MicrosoftCertifiedPartner• DCAA-approvedaccountingsystem
OUR MISSIONToestablishlong-termstrategicpartnershipsthatsolvemission-criticalproblemsusinginnovativetechnologyandprovenmethodologiestodeliverthehighest-qualitysolutionsatthebestvalue,exceedingclientexpectations
OUR CORE CAPABILITIESOurhighlyqualifiedpersonnelusetheirtechnologicalexpertiseandIntegral’sopensystemsstandards,provenmethodologies,andprojectmanagementdisciplinetobuildandimplementawiderangeofsolutionsforourclients.ApplyingourcorecapabilitiesinenterpriseITmanagement,multimodalbiometrics,open-sourceintelligence,cybersecutiy,andmissionsupportservices,weputourpassionformissionsuccesstoworkforourclientseveryday.
Clinton Randall, Director of Enterprise Systems ManagementCrandall@e2zintegral.com • (617) 784-1981
www.e2zintegral.com
ServiceManagementCapabilities
Updated 04/2018
EXCEEDINGEXPECTATIONS...
SUPPORTEDTECHNOLOGIES
CAServiceManagement• CAServiceDeskManager• CAServiceCatalog• CAProcessAutomation• CAITAssetManager• CAITClientManagement• CAPatchManagement• CASoftwareAssetManager CAServiceAssurance• CAeHealth• CASpectrum BMCServiceManagement• BMCFootprintsServiceCore• BMCClientManagement• BMCRemedy• BMCAtriumCMDB HEATServiceManagement• HEATServiceManagementplatform ServiceNow-Modules• ServiceManagement• AssetandConfigurationManagement• ESSPortal,• ServiceCatalog,• ReleaseManagement• AutomationWorkflows• ReportingandDashboards• Discovery• HumanResources• ServiceWatch• ServiceMapping• Finance• Project/PortfolioManagement
ENTERPRISE IT MANAGEMENT – IT SERVICE MANAGEMENT
CoreAreasofITServiceManagementExpertise:• ExpertiseinITServiceManagement,Architecting,
Implementing,UpgradingandManagingcomplexsolutionsandcustomintegrations
• KeyAllianceswithCA(PreferredSolutionsPartner),BMC(ConsultingandEducationServicesPartner),HEAT(Referral,InnovationandConsultingServicesPartner),andBomgar(TechnologyPartner)
• CertifiedconsultantsinCA,BMC,Cherwell,ServiceNowandHEATtechnologies.SecretClearedresources.
• 150+customersacrosstechnologies ValueProposition:• Cross-technologyexpertisetoprovideassistanceinmigrations
betweenITServiceManagementsolutions• OffshoreresourcesdedicatedtohandlingCA’sGlobalDelivery
custom-buildpackagesandintegrations• Experiencedinfullend-to-endsupporttoourcustomersfrom
Pre-SalestoPost-SalesSupport• Committedtodeliveringuniqueandinnovativesolutionstoour
customers,exceedingtheirexpectations JointInitiatives:• DevelopedintegrationbetweenBomgarandCAService
Management• DevelopedCAServiceDeskHealthself-monitoringsolutionthat
capturesandmonitorskeyservicedeskprocessesandallowsforaseriesofactionsbasedonasetofdefinedprocesses.
INTEGRALESMPRACTICE–OFFERINGS
ConsultingServices:• SolutionArchitectureandDesign• GapAnalysisandSolutionHealthreview• ProcessConsulting ImplementationServices:• Out-of-the-BoxandCustomImplementations• MigrationsfromMulti-Vendortools• SolutionUpgradeandReview• ITILProcessImplementation Maintenance&SupportServices:• Long-termAdministrationandMaintenanceSupport• PatchReviewandImplementation• IssueIdentification,Root-CauseAnalysis,andResolution. Training:• CertifiedEducationServicesProvider–BMCFootprints• TailoredEnd-User,Analyst,andAdministrativeTraining
DevelopmentandDelivery• KnowledgeTransferbasedonas-builtsolutions
www.e2zintegral.com
Headquarters2101GaitherRoad,Suite410
Rockville,MD20850(240)907-2600
Edgewood Office 500EdgewoodRoad,Suite203
Edgewood,MD21040(410)676-9200
Charlottesville Office 944GlenwoodStationLane,Suite301
Charlottesville,VA22901(434)817-9080