Post on 17-Dec-2015
description
Service Contracts
Service Contract: Key Business process
Following Business Processes are mapped for standard contracts & in use in11i Application
New Template creation & create new contract using Contract Template.
New Contract Site value is used as contract site segment value (COA)
Prerequisite for creating new contract, If contract exists for the site then update theexisting contract else create a new contract.
Associate contract with Key information like (Supplier, Customer, Items, Duration,Cost, Primary Approver, Invoicing rule, PO Number, Item UOM, Quantity, Unit Price,Identify Contract types on the basis of short description etc.)
Every Contract requires QA Check, Primary approval & duly signed
Submit Service contract Main Billing & Autoinvoice Master Program concurrentprogram to create billing in customer account
Service Contracts Process Flow
Deficiency: Key Business process
Following Business Processes are mapped for Deficiency contracts & in usein 11i Application
Enable Cost Reimbursable DFF at the Contract header
Enable Zoom functionality where as Cost Reimbursable is Yes
Provide account segment information, mark-up type, mark-up %, period duration.These account extract for specific period is used for customer billing
Submit Compass Eurest GL to AR Extraction concurrent program generates data inAR without default GL date and user requires to manually enter the GL Date as lastday of the month.
Site Manager run Compass detail operating Statement report for accept/rejectdeficiency billing.
Deficiency Default Revenue Account 01-110000-11-4180
Service Contracts Process Flow
Service Contracts: Billing Types
Billing types and descriptions
# Billing Type Description
1 Cost
Re-imbursible
The invoice value is the deficiency calculated from the
trading statement e.g. all re-imbursible costs less Revenue
collected on behalf of the client.
2 Fixed fee or
Charge
The invoice value is the negotiated fixed fee or charge for
service e.g. Management fee, Cleaning charge, Fixed
subsidy or fixed rebate
3Calculated
variable
Management fee
The invoice value is based on an agreed percentage of a
derived value e.g. Revenue from functions, Sales, Profit
etc.
4Priced Based
variable
The invoice value is based on the quantity of a service or
item used multiplied by the agreed unit price.
Integration (Inbound/Outbound)
Standard Integration OKS(Service Contact) to AR (Account Receivable)Modules.
Customize Integration for OKS Deficiency GL Module AR Module
Contracts Critical Customizations
# Program Name Type
1 Compass Detail of Services Provided Sites Request
2 Compass Eurest GL to AR Extracts (Requestset) Request set
3 Compass Oracle Contracts Summary Report Report
4 Service Contract Main Billing Request Request
Current Challenges & Scope
# Issues Scope
1 Repricing Functionality for CPI Index Customization
required (Not in
scope for
Upgrade Project )
2 Alert/Notification for the Contract anniversary
3 Purge billing lines prior to 2014 from existing contracts
(Data cleansing activity)
Month End Process
Fixed Subsidy & Fixed Billing data from service contracts gets interfacedin AR on 1st day of the period.
Key Business Users
Module AUS Business Owner NZ Business Owner
Service Contracts Melinda Coniglio IS&T Haresh Matta
Key Differences between AUS VS NZ
# Modules Description AUS NZ
1 OKS Service Contracts Free issue functionality is in use
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