Self-Control
HAS 3230
The Brain
• Stress = self protection• Stress = simple routines• Stress is addictive• Broken shoelace
Marshmallow Kids
• Stanford kids• Those who grabbed • Those who waited
Managing Emotions
• Don’t repress• Stifling = poor health• Competence = choice• The workplace
Self-Control
• Manage impulsive feelings• Stay composed• Think clearly• Stress management• Self-control = job success
Adaptability
• Multiple demands• Fit fluid circumstances• Flexibility• Change is constant• Less = fear, anxiety• Self-confidence
Adapting to Change -- Stages
• Letting go• Uncertainty• Taking Hold
Change in the Organization
• Awakening– Supporters– Ambivalents– Opponents
• Transition• Ritualization
Creativity
• ___________ program
• r \ e \ a \ d \ i \ n \ g
• ECNALG
Creativity
• Stand I
• j u yousme t
Innovation
• Fresh ideas• Original solutions• New ideas• Take risks
10 Ways to enhance innovation
• Look for more than one “right” answer
• Avoid too much logic• Challenge rules• Ask “what if” questions• Make ambiguity work for you
10 Ways to enhance innovation
• Look on the positive side of error
• Take time to play• Break out of your
specialization• Support nonconformity• Believe in your creativity
Four Innovation Killers
• Surveillance• Evaluation• Over control• Relentless deadlines
Anger
• Pre-emotional hijack– Deny feelings– Acting out– Oppositional defiance
• Post-emotional hijack
Anger management
• Suppressor• Ventor• Manager or director
No Control
• Anger is the mood people are worst at controlling…
Anger Builds on Anger
• Rage, unhampered by reason, easily erupts in violence.
Balm for anger
• Seize the thoughts• Cooling down• The Ventilation fallacy
Anxiety
• Fear triggers emotional brain
• Low-grade emotional hijacking
• When worries persist
Anxiety Control
• Self-awareness• Cues and situations• Practice• Relaxation methods• Challenge the thoughts• Mindfulness