Segmentation- Science, Art and Practice

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Transcript of Segmentation- Science, Art and Practice

Muder Chiba

Muder Chiba

Muder Chiba

Muder Chiba

What one needs to bring to MR is a dose of good old-fashioned realism. The market researcher can’t tell the marketer his business. She can only sharpen his decision-making. The decision is to be taken by the marketer not by the data. The data can be used as the apocryphal man in control of his faculties uses a lamppost- for illumination; or as a drunk uses it- for support. The data is there to guide, to illuminate and to inform. And this may mean at times giving precedence to the marketer’s subliminal impulses of ignoring apparent directions thrown up by data.

Muder Chiba

raison d'être

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DICHOTOMIZE TO TARGET

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जब गुण को गाहक मिले, तब गुण लाख मबका, जब गुण को गाहक नह ीं, तब कौड बदले जाई ।

Short Answer : NO !

Account based Marketing Segments of One

Digital Consumer Personas

Silvers, Boomers , Millennials…

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Short Answer : NO !

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Geographic

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Demographic

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Psychographic AIO

Muder Chiba Source: Shopper, Buyer and Consumer Behaviour –Lindquist & Sirgy

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Multivariate

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Straight cuts Cross-tab Sequential Dichotomization Multi –Variate clustering

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..In Practice

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Either you have unwieldy Demographic/Usage micro-

segmentations which basically sequentially

dichotomize…or you have ‘ nice-to- name’ 4-6 segment

solutions for which you need not have spent months and

moolah!

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Of a good Segmentation Scheme

Size as relevant for the category and brand

Homogenous within , heterogeneous without Complete the STP* cycle * Segmentation ,Targeting, Positioning

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Muder Chiba Interpreting Market Research Evidence – Smith and Fletcher