Post on 17-Oct-2014
description
Seek/Sense/Share: Strategies for sharing knowledge beyond CoP meetings
Peter Albion
In the past information changed slowly.
Moiry Glacier, Switzerland, Jul 2006
Now we have torrents of information.
Cave of the Winds, Niagara Falls, Sep 2012
In the past information was controlled.
Photo: rosefirerising CC (by) (nc) (nd)
Transmission via hierarchies made sense.
Microsoft ClipArt
Understanding of knowledge has evolved.
Photo: patriziasoliani CC (by) (nc)
Objectivism: Knowledge exists out there – it can be controlled and transmitted.
Photo: Thomas Hawk CC (by) (nc)
Constructivism: Knowledge exists in the learner – it is built from personal experience.
Microsoft ClipArt
Connectivism: Knowledge exists in the network – learning is making connections.
Microsoft ClipArt
Information is accessed from networked machines and people.
Photo: gtrwndr87 CC (by)(nc)(sa)
Information continues expanding.
40 exabytes (1019) of new information each year = more than in the previous 5000 years
Shift Happens
Information is not diminished by sharing.
We need to manage information flow.
Photo: ckchanwebCC (by) (nc)
We can hunt or manage knowledge.
Photos: mrshife & vredeseilanden CC (by)(nc)(sa)
Personal Knowledge Management (PKM)
http://www.jarche.com/wp-content/uploads/2013/03/PKM-2013.pdf
A set of processes, individually constructed, to help each of us make sense of our world and work more effectively
PKM is curation for personal growth.
http://www.jarche.com/2012/07/pkm-as-pre-curation
/
Curating is not the same as collecting.
Mike Fisher, @fisher1000, Digigogy
Approach curating in 3 steps.
Jarche (2012) & Kanter (2011)
Seek Sense Share
Define topics and organise sources
Product: Writing with links, presentation
Credit sources and answer questions
Scan more than you capture
Annotate, archive, apply Feed your network a steady diet of good stuff
Don't capture unless high quality
Must add value to work or strategy
Comment on other people's stuff
Seekkeeping up to date
• Search– Search engines– Library
• Subscribe– Social media– Newsletters– RSS
• Scan• Select
Sensereflection & practice
• Read– Products of seeking
• Research– Related material
• Rehearse– Try out ideas
• Reflect– How did that go?
Shareconversations with networks
• Collate– Organise your ideas
• Condense– Distil the essence
• Connect• Contribute• Converse– Engage your
audience
Connect your personal learning network.
Annecy, France, Jul 2006
Share with tools that work for you.
Connection and contribution build reputation and trust.
Photo: Jean‐Francois Chenier CC (by) (nc)
What does that mean for our CoPs?
Communities of Practice at USQ
• CoP = defined space for sharing– Focused on specific interest or practice– Developing resources & identity
• Sharing passion for some practice• Reducing professional isolation• Building institutional memory
http://www.usq.edu.au/cops
A view from the field
• CoP is NOT– Substitute help desk– Work group or task
focused– Not management directed
• Characteristics of CoPs– People want to join– Have purpose beyond
what one member can do– Members feel affinity for
CoP– Have both strong & weak
social ties
You know you are in a community of practice when it changes your practice.
http://www.jarche.com/2012/07/communities-of-practice-enable-the-integration-of-work-and-learning
Work and learning are merging.
http://www.jarche.com/2011/05/fix-the-workplace
/
Networks are replacing artisans & hierarchies.
http://www.jarche.com/2013/02/social-learning-is-how-work-gets-redesigned-in-the-network-era/
Work practices are evolving.
http://www.jarche.com/2012/04/three-principles-for-net-work/
Value is created in complexity.
http://www.jarche.com/2011/05/the-networked-workplace/
We need loose hierarchies & strong networks.
http://www.jarche.com/2013/04/loose-hierarchies-for-knowledge-management/
Much 2013 workplace learning is informal.
http://c4lpt.co.uk/litw-results/
Chance favours the connected organisation.
http://www.jarche.com/2012/10/chance-favours-the-connected-company/
CoPs have strong & weak social ties.
http://www.jarche.com/2013/01/pkm-in-2013/
CoPs link networks to teams.
http://www.jarche.com/2013/03/from-hierarchies-to-wirearchies/
Work balances cooperation & collaboration.
http://www.jarche.com/2013/03/the-knowledge-sharing-paradox/
Emergent value is found at the edges.
http://www.jarche.com/2011/03/emergent-value
/
PKM facilitates flow through of ideas.
http://www.jarche.com/2013/03/the-knowledge-sharing-paradox/
Sense-making involves distillation.
http://www.jarche.com/2013/01/as-the-world-keeps-churning-work-today-is-all-about-learning/
PKM adds value.
http://www.jarche.com/2012/03/the-pkm-value-add
/
PKM & curation tools at USQ: Seek
• Internal web– Searchable, limited but
quality assured?
• External web– Searchable, variable
relevance & quality
• Library– Searchable in parts,
quality assured
• CoP Moodle sites– Limited access, not
searchable
• SharePoint– Limited access,
searchable with difficulty
• Email– Direct message only, no
subscribable lists
• Yammer– Limited user base &
activity
PKM & curation tools at USQ: Share
• Internal web– Very limited access for
publishing
• External web– Easy access, beyond
USQ approvals
• CoP Moodle sites– Limited access, not
designed for purpose, not searchable
• SharePoint– Limited access, USQ
lockin, searchable with difficulty
• Email– Direct message only,
no subscribable lists
• Yammer– Limited user base &
activity
What to do about it?
• Keep Calm & Carry On?– Use what works regardless of USQ
• Use limited USQ tools?–When & where they do the job–Mostly to alert people to real action
• Discuss what tools would work for USQ?
Over to you
Peter Albion19 April 2013