Secu

rity A

dmini

strati

on

Spring 2009 – MTSUCarter F. Smith

cfsmith@mtsu.edu

615-494-7751

Managing Investigations

Overview• Key Management Skills• Personnel Concerns• Investigation Issues• Conclusion• Review

• Key Management Skills• Personnel Concerns• Investigation Issues• Conclusion• Review

Good Management• What is it?• How do you learn it?• How do you teach it?

• What is it?• How do you learn it?• How do you teach it?

Key Management Skills• Communication Channels• Security Department• Organizational Management• Organizational Staff• Incident Numbering• Filing Systems

• Communication Channels• Security Department• Organizational Management• Organizational Staff• Incident Numbering• Filing Systems

Personnel Concerns• Assigning Investigators• Follow up–Motivating–Tracking–Evaluating

• Assigning Investigators• Follow up–Motivating–Tracking–Evaluating

Investigation Issues• Initiating• Prioritizing• Follow-Up• Information• Intelligence

• Initiating• Prioritizing• Follow-Up• Information• Intelligence

Conclusion•Manage investigations• Ensure completeness,

timeliness, accuracy• Support Investigations

•Manage investigations• Ensure completeness,

timeliness, accuracy• Support Investigations

ReviewManaging investigations is whose

responsibility?Distinguish information from

intelligence.How does paperwork relate to

investigation?

Managing investigations is whose responsibility?

Distinguish information from intelligence.

How does paperwork relate to investigation?

That’s all . . .

Secu

rity A

dmini

strati

on

Spring 2009 – MTSUCarter F. Smith

cfsmith@mtsu.edu

615-494-7751