Post on 29-Nov-2014
description
coming together to help a friendThis project proposal has been collaboratively developed during the Global Service Jam Lisboa 2011 weekend by: Vincenzo Di Maria, Jim Jeffers, Ronald Goovaerts, Ana Osredkar and Tiago Nunes.
secret heroes
breakdown
back on track
tipping pointstriggers
crisis
burn out
pressure
panic
helpsupport
pride
peer groups
mayday call
need a hero?struggle
troubleloose balance
emotional meltdown
Global Service Jam 2011 | Lisboa international | secretheroes.org
crunch
stress
in life:
need a hero?
need a hero?
at work:
• How would you like to work 15-20 hours unpaid overtime a week?
• What about doing it for weeks on end because of unrealistic schedules?
• How about a 65% chance of damaging your health from the stress of overtime?
• And what if someone told you these were just occupational hazards, to be expected if you choose a career in the creative industries?
Is Burnout Inevitable in the Creative Industries?
http://www.wishfulthinking.co.uk/2009/10/19/burnout-creative-industries/
learning more...
Burnout is a psychological term for the experience of long-term exhaustion and diminished interest. Research indicates general
practitioners have the highest proportion of burnout cases. Burnout is not a recognised disorder in the although it is recognised in the as "Problems
related to life-management difficulty"
Mental breakdown (also known as a nervous breakdown) is a non-medical term used to describe an acute, time-limited phase of a specific
disorder that presents primarily with features of depression or anxiety.
1. Before: reaching a tipping point/burnout syndrome
2. During: having a breakdown/difficult moment
3. After: getting back on track with life
Rapport LJ, Todd RM, Lumley MA, Fisicaro SA. 'The diagnostic meaning of "nervous breakdown" among lay populations.' J Pers Assess. 1998 Oct;71(2):242-52.Source: Wikipedia
Global Service Jam 2011 | Lisboa international | secretheroes.org
Men struggle more than women
health? money? life?
daily contact weekly contact monthly contact
Levels of interaction & proximity
Important relationships (not always with us)Global Service Jam 2011 | Lisboa international | secretheroes.org
Friends and colleagues (often with us)
1. help a friend (social network support)
Our friend is having
some trouble
secret heroes friendsalert messagemax 3 friends
Global Service Jam 2011 | Lisboa international | secretheroes.org
1. ENCOURAGE ACTIONideas and suggestionson how to help your friend
2. SUPPORT TOOLprovide advice and information and signpost to professional services
3. INSPIRING IDEASlifestyle ideas and events
2. mayday call (self help)
I am having some trouble
secret heroes friends
1. SUPPORT TOOLprovide advice and information and signpost to professional services
2. INSPIRING IDEASlifestyle ideas and events
early stage prototype | how it works...
Global Service Jam 2011 | Lisboa international | secretheroes.org
coming together to help a friend
1. John is having a hard time
2. Jay is aware of it and wants to do something about it
Learn how to use it: video demo
3. Jay creates a mission to help John and learns more about
support methods
4. Jay invites some of John’s best friends to help him out
HOW:
5. Anne, John’s good friend gets ‘activated’ via personal message
through her mail browser/facebook
redirected to mission page
6. Friends keep each other posted on John’s status while keep providing discreet support
7. Jay meets John and he really appreciate his spontaneous company
What Jay doesn’t know is that his friends/colleagues secret heroes will always be there for him...
platform that enables people setup and manage a discreet support group for a friend/colleague in needin order to provide emotional support and guidance for people who will normally not reach out and ask for help
close friends/colleagues will use this platform to:• form a group• plan actions (activities, surprises, experiences)• give each other status reports on how the friend is coping• record new relevant topics that might emerge during their time with the friend • use guidelines provided by the site on how to approach certain situations
people already form informal support groups in more complicated situations, people from different backgrounds, ages and locations can use this platform to form this support group and use certain tools in order to plan actions
enabling people to help friends in distress: • people to get back on track faster• feel supported by their F&F• prevent their personal life affect their work too much
Global Service Jam 2011 | Lisboa international | secretheroes.org
Value proposition (reducing cost of burnout):
THE TEAM:
Tiago
Jim
RonaldAna
Vincenzo
Pedro (mentor)
Lisboa | internationalGlobal Service Jam 2011 | Lisboa international | secretheroes.org
obrigado