Search Now: How to Surface Content that Really Matters to Your Customers

Post on 02-Nov-2014

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Study shown an average person is bombarded by the equivalent of 174 newspapers of information a day, so how do you make sure your visitors find the most relevant content as quickly as possible? Find out how EPiServer Find, an advanced search and navigation technology, is being used by our customers to guide visitors from Google all the way to the actual conversion with automatic landing pages.

Transcript of Search Now: How to Surface Content that Really Matters to Your Customers

Information overloadHow to Surface Content that Really Matters to your Visitors

David Knipe | Principal Solution Architect | @davidknipe

The challenge

Visits32,547

Pages / Visit3.35

Conversion Rate2.03%

Customer goals

AcquisitionIncrease organic traf-fic

RetentionProlong visitor stay

ConversionBoostconversion rate

Customer goals

AcquisitionIncrease organic traf-fic

RetentionProlong visitor stay

ConversionBoostconversion rate

Automatic landing pages

hotelsModern design hotels

SLH – 1

Editorial content

SLH – 1

70% time saved whencreating landing pages

Arla – 1SEO friendly URL:s

Selected facets

Additional facets

Editorial content

Arla – 2

Search results

Customer goals

AcquisitionIncrease organic traf-fic

RetentionProlong visitor stay

ConversionBoostconversion rate

Adaptive navigation

Smith & Nephew – 1

Smith & Nephew – 2

Personalized start pagebased on interest profile

Customer goals

AcquisitionIncrease organic traf-fic

RetentionProlong visitor stay

ConversionBoostconversion rate

Visits withoutsite search

Visits with site

search

Status for web site search

Visits

Conversion rate

2,936,579 19,94 %

Visits without site search 2,202,435 15.06 %

Visits with site search 734,144 34.94 %

Guided search

Status for web site search

Visits

Conversion rate

2,936,579 19,94 %

Visits without site search 2,202,435 15.06 %

Visits with site search 734,144 34.94 %

Status for web site search

Visits

Conversion rate

2,936,579 19.94 %

Visits without site search 2,202,435 15.06 %

Visits with site search 734,144 34.94 %

Gatwick – 1

Gatwick – 2

Stockholm

Dustin

Suunto

Conclusion

Automatic landing pages

Adaptive navigation

Guided search

Make your content work for you automatically Let the landing pages create themselves Great for editors, great for users and great for SEO

Tag our content to break it out of the hierarchy Engage users with personal homepages Relevant content increases the chances of conversion

Provide automatic suggestions Allow editors to optimise the results for our users If people can easily find what they are looking for they are

more likely to convert

Want More?

http://www.episerver.com/find