SCO Insight Connector Training

The SCO Insight Connector

Product Overview Technical Specifications Installation Using the Components Target Markets Competitive Overview Pricing Information

Product Overview

Extends Microsoft Outlook functionality on the desktop to fully support the features of Volution Messaging Server

Allows end-users to share mail folders, calendars, contacts, tasks, etc…

Combines with Volution Messaging Server to make a complete Exchange-killer solution

Technical Specifications

Two components: SCO Insight Connector for Volution Messaging Server SCO Insight LDAP Client for Volution Messaging

Server

SCO Insight Connector Specifications

Software requirements:Windows 98-XPOutlook 97-2002Volution Messaging Server 1.0

Outlook Folders Shared: mail folders calendars contacts notes tasks journals

SCO Insight LDAP Connector Specifications

Software Requirements: Windows 98-XP Outlook 97-2002

LDAP Server Support: Volution Messaging Server 1.1.1 Any LDAP compliant server

SCO Insight Connector Installation Overview

1. Pre-installation steps

2. Connector Installation

3. Microsoft Outlook Configuration

SCO Insight Connector Pre-installation

1. Create a Messaging Server account

2. Record the following Messaging Server info: email server host email ID and password email address

3. Review the installation docs

4. Configure Outlook in corporate workgroup mode

5. Have your license key ready

SCO Insight Connector Installation

1. Close Outlook if it is running

2. Run the SCO Insight Connector installation

3. Enter the license

SCO Insight Connector:Microsoft Outlook Configuration

1. Start Outlook2. Setup the “Internet E-mail” Information Service (97,98,2000)3. Setup SMTP for the connector4. The Insight Connector Wizard will run. Specify the following:

host – the hostname of the Volution Messaging Server port – 143 login – the SCO Messaging Server user ID password – the SCO Messaging Server password

5. Use the “ping” button to test connectivity6. Setup PST (Personal Storage) files7. Click Next to finish up8. Restart Outlook9. Disable email account synchronization10. Synchronize email and move folders under INBOX11. Configure free/busy (optional)

Using The SCO Insight Connector

Determine the Connector version Using folder synchronization Using shared folders

Using the SCO Insight Connector

Determining the Connector Version1. Click the ‘About’ button in the Connector toolbar.

Using the SCO Insight Connector

Using Synchronization Synchronization Types

1. Every time the folder is selected.

2. Manually (click ‘Synchronize’ button).

3. when Outlook starts and stops.

4. Synchronize this folder every __ minutes.

Suggestions High traffic folders such as the Inbox and real-time collaboration

folders will probably want to use sync types 4 and either 1 or 3. Intermediate traffic folders such as collaborative shared folders

might want to use sync type 1 or 3. Low traffic folders such as Deleted Items might want to use sync

type 2.

Using the SCO Insight Connector

Using Synchronization Setting folder synchronization

1. Select a folder in the Outlook folder list.

2. Click the ‘Folder’ button in the Connector toolbar.

Using the SCO Insight Connector

Using Shared Folders (sharing a folder) Specifying users

Use the email ID (not the user part of the email address) Special user ‘anyone’ = all users

Assigning Permissions Lookup - view the folder but not the contents Read - read contents of the folder Insert - move or copy messages into the folder Write – change message flags such as ‘read’, ‘reply’, ‘forward’ Set Seen Flag – preserve the ‘read’ and ‘unread’ status Post - post a message to the folder via the delivery system Create – create a sub-folder Delete – delete messages and sub-folders Administer – set access permissions on the folder

Using the SCO Insight Connector

Using Shared Folders Sharing a folder such as

‘Calendar’ or ‘Contacts’1. Select a folder in the Outlook folder

list.

2. Click the ‘Folder’ button in the Connector toolbar.

3. Set folder access.

Using the SCO Insight Connector

Using Shared Folders Subscribing to a shared folder

It is not necessary to subscribe/unsubscribe to

shared IMAP folders with the SCO Insight Connector.

The Connector automatically adds shared folders to your

Outlook folder list.

Shared folders will appear under the owners email ID in the Outlook folders list.

Shared folders are visible across VMS domains

Using the SCO Insight Connector

Using Shared Folders Setting up the Public folders area is a task performed

by the administrator.1. Using the connector configure an email account in Outlook for

the ‘admin’ user.

2. Connect as the ‘admin’ user and create a folder in the global space (same level as the ‘admin’ Inbox) called ‘Public’.

3. Assign appropriate permissions to the ‘Public’ folder such as full access for the special user ‘anyone’.

Using the Public area to create a shared address book1. Create a folder within the Public folder of type ‘Contacts’

2. Assign ‘anyone’ all permissions

3. Users can copy Contacts to/from this folder

SCO Insight LDAP Client Installation

Pre-installation Steps Client Installation Client Configuration

SCO Insight LDAP Client: Pre-Installation

Make sure Outlook is in Corporate Workgroup mode

Temporarily disable any anti-virus software Make sure you have the following info ready:

hostname of your Volution Messaging Server license key for SCO Insight LDAP Client account email User ID and password

SCO Insight LDAP Client: Installation Steps

1. Close Outlook

2. Install the SCO Insight LDAP Client

3. Enter your license key

4. Finish the install

SCO Insight LDAP Client: Configuration

1. Enter a display name e.g.: SCO Mail Server

2. Enter the email User ID and password

3. Enter the container DN:ou=domain, ou=Volution Messaging Server, dc=my-domain, dc=com

4. Use the Advanced tab to enable “Deep Search”

5. Finish the installation

Using the SCO Insight LDAP Client

Searching the Address Book Configuring Multiple Address Books Determine the LDAP client version

Using the SCO Insight LDAP Client

Searching the Address Book Click on ‘Tools -> Address Book’ or

click on the address book icon

Using the SCO Insight LDAP Client

Searching the Address Book When sending a message click on ‘To’ in the

new message window

Using the SCO Insight LDAP Client

Configuring Multiple

LDAP Servers1. Click ‘Tools’ and select

‘E-mail Accounts.

2. Select ‘Add new address book’.

3. Select ‘Additional Address Books’.

4. Select type ‘SCO LDAP Address Book’.

5. Set ‘Display Name’ to something unique.

Using the SCO Insight LDAP Client

Determining The Version1. Click on ‘Tools’ and select

‘E-mail Accounts’.

2. Select ‘View existing address books’.

3. Select the address book from the list and click ‘Change’.

4. Click the ‘About’ tab.

Target Markets

1. Medium Businesses with 50-500 users

2. Local Government Institutions 10-500 users

3. Small Businesses with 10-49 users

Ideal Targets

Existing Microsoft Exchange 5.5 users faced with the cost of upgrading to Exchange 2000

Existing users of other email services who want to take advantage of the additional collaboration features of Microsoft Outlook

Growing organizations who are moving from ISP-based email services to local services

SCO Email Solutions Positioning…

ROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVEROCK-SOLID EASY-TO-USE COST-EFFECTIVE

SMB Competitive Overview

Microsoft is the primary competitor Brand recognition Dominant market share

Also ran competitors: Lotus Notes Novell Others…

Competitive Advantage: Gartner

"The high cost of upgrading from v5.5 to Exchange 2000 and its expensive prerequisites (Windows 2000 and Active Directory) are causing many customers to consider other options."

"Less than 10 percent of the 5.5 installed base has moved to 2000, even though it's been available for two years."

"SCO (shipped for the first time in 4Q01 under the name Caldera) has an understandably small market share at this point, but has good support for all the features of the Outlook client on an efficient and scalable Linux server and is expected to do well."

Feature Comparison

Features Exchange SCO

Send/Receive Email Reject messages based on content at server ++

Support for third-party virus scanners Text Based Message Store Delegated alias management Web-based administration

SCO vs Microsoft Exchange Features Comparison

Feature Comparison

Features Exchange SCO

Share calendars Send and receive group scheduling requests

Accept/Decline Meeting requests Access free/busy information Delegate access for scheduling Direct booking of resources

Calendar Features Comparison

Feature Comparison

Features Exchange SCO

Shared mail folders Shared Contacts

Shared Tasks Shared Journals Delegated access Private Discussion Groups

Groupware Features Comparison

SCO vs Microsoft: Cost Comparison

Product 100 User 150 User 200 User

OpenLinux + SCO Volution Messaging Server + SCO Insight Connector

56.03 55.02 54.52

Microsoft Advanced Server +

Microsoft Exchange

146.69 124.78 113.89

SCO Insight Connector Pricing

$20/seat Available in 10 seat, 25 seat, 100 seat and 1000

seat user packs Includes SCO Insight Connector for Volution

Messaging Server Includes SCO Insight LDAP Client for Volution

Messaging Server

Q&A

Questions on… SCO Insight Connector? SCO Volution Messaging Server?