Sam’s ClubDoug McMillonPresident & Chief Executive Officer

Sam’s ClubSam’s Club

Today’s PresentersToday’s Presenters

GREG SPRAGGEVP Merchandising

MICHAEL HEINTZMANSVP Merchandising

SEONG OHMSVP Merchandising

PATTY WARWICKSVP Merchandising

SCOTT WILLIAMSVP samsclub.com

MATT KISTLERSVP Marketing

GREG JOHNSTONEVP Operations

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Presentation OutlinePresentation Outline

• Continuing to serve bothBusiness & Advantage Members

• Member communication and experience in the Club

• Operating improvements • Growth plans

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Our Members

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MembershipMembership

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Solutions for Small Business OwnersSolutions for Small Business Owners

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Solutions for FamiliesSolutions for Families

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QualityQuality

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QualityQuality

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QualityQuality

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QualityQuality

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QualityQuality

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QualityQuality

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QualityQuality

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QualityQuality

2001

2006

Present

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31/40 Cooked Cut-Veined Shrimp

Member’s Mark® 75 CountCooked Pull-Vein Shrimp

QualityQuality

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• Assortment supports focus on Member solutions

• Research and information tool

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Site Improvements:

• Ease of use

• Member reviews

- Supports quality focus

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Once-in-a-Lifetime PackagesOnce-in-a-Lifetime Packages

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Day After Thanksgiving EventDay After Thanksgiving Event

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O, The Oprah MagazineO, The Oprah Magazine

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From Marketing to Member ExperienceFrom Marketing to Member Experience

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Entrance ImpressionEntrance Impression

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Massive Features Drive SalesMassive Features Drive Sales

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Inventory ProductivityInventory Productivity

• Reduced inventory levels

• Increased productivity– Improved inventory

turns– Fewer associate pallet

touches

• Improving inventory flow

**Will get new picture

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Expense ManagementExpense Management

Possible Entrance Impression Slide

• Driving out costs• Efficiency through

improved technology– System

enhancements – EPC: Electronic

Product Code

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Growth PlansGrowth Plans

490

510

530

550

570

590

610

FYE02 FYE03 FYE04 FYE05 FYE06 FYE07 FYE08

Club Count

FY07 *FY08 *FY09 *FY10Total Projects 32 26 25 25*Projected

Sam’s ClubSam’s Club

Presentation OutlinePresentation Outline

• Continuing to serve bothBusiness & Advantage Members

• Member communication and experience in the Club

• Operating improvements • Growth plans

Sam’s ClubSam’s Club

Fayetteville, AR ClubFayetteville, AR Club

Sam’s ClubSam’s Club

Fayetteville, AR Sam’s Club 8209

Paper/ Restaurant

Juice/ Water

Freezer/ Cooler

Floral

Grocery

Health & Beauty Aids

Pha

rmac

y

Liquor Store

Member Services

RestroomsFax n’ PullClub Café

Tire Battery Center

Seasonal

Apparel

Media

Office Supplies

Checkouts

Bakery

Opt

ical

Phot

o

Rotisserie Deli Meat

Cookies/ Crackers

Pet Supplies

Janitorial

Hardware/ Automotive

Furniture/ Small Appliances

Electronics

Liquor Store

2

3

5

4

Jew

elry

While touring the Club, please stop by our six information stations.

1 Electronics

2 Seasonal/ Home

3 Fresh

4 Freezer/ Cooler

5 Health/ Wellness

6 Sustainability/ Member Service

51

6

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Q & A

WMT