Sales training - A player exit interviews

Sales Training: A Player Exit Interviews

Are you ready to be world Class?

Website Email Phone

www.salesbenchmarkindex.com info@salesbenchmarkindex.com 1-888-556-7338

Standard Approach• Standardized HR exit interviews are too

generic for the sales organization• Conducted by 1 person (usually HR)• Sales Mgr coaches rep to “say good

things” so we can leave on a good note• Interview is filed away• Sales Mgr reviews for any disparaging

remarks on his performance

Typical Insights• Rep is leaving for a “better opportunity”• Rep would “highly recommend” our

company to friends• Rep has outgrown the role

People leave People• The best sales managers

take the loss of an A player personally

• Standard exit interviews are the tools of C Player managers

• Multiple viewpoints are needed

4 Stakeholders in Exit Interview1. Peer – Another A player2. VP of Sales3. HR4. Sales Manager

#1 Peer Stakeholder• Candid feedback acquired• Symbolism that we take the exit seriously• Focus on 3 things:• Job design• Your management style• When and why they decided to look

elsewhere

#2 VP Sales Stakeholder• In person interview• VP flies to see A player not vice-versa• Losing an A player is worth your attention• Focus on 3 things:• Job design• Sales management• Company concerns

#3 HR Stakeholder• Neutral position can offer valuable

feedback• Focus on 3 things:• Job design• Sales management• Company concerns

#4 Sales Manager Stakeholder• Place yourself in listening mode• Use a format that forces robust feedback• Focus on only 1 thing:• The management style • Was it appropriate?• Did I spot your dissatisfaction early?• Did I challenge you enough?

Final Step• Share the results• This is why Sally left• This is what we are doing about it

• Schedule a follow up internally 90 days out• Did we do what we said we would?• Have we learned anything else?

Learn More

Contact us to hear the rest of the story...

Email - info@salesbenchmarkindex.com

Phone - 1-888-556-7338

Web: http://www.salesbenchmarkindex.com/

Sales training - A player exit interviews

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Transcript of Sales training - A player exit interviews

8 th Grade Exit Interviews

Project Title Client exit interviews Outlet Screening ......like your agreement to conduct exit interviews with clients leaving your facility. An exit interview is a short interview

One player Multiplayer Instructions Scores Settings Help Exit

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Spring exit interviews - The Intercollegiate › wp-content › uploads › 2019 › ...STUDENT-ATHLETES EXIT INTERVIEW QUESTIONS Spring 2019 Thank you for participating in the student-athlete

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detroit City School District - Michigan€¦ · Exit 16 Exit 225 Exit 59 Exit 15 Exit 224B Exit 58 Exit 224 Exit 14 Exit 223 Exit 57 Exit 222B Exit 222A Exit 13 Exit 56 Exit 222 Exit

The New Exit in Venture Capital - Vanderbilt Law Review · The New Exit in Venture Capital Darian M. Ibrahim ... arranging the interviews to be confidential and anonymous would lead

The following is an excerpt from Exit Interviews

@FOOTBALLASU GAME NOTES - COLORADO...Defensive Player Interviews – Steve Rodriguez – 480-965-9780 – steve.rodriguez@asu.edu Coach Interviews – Mark Brand – 480-965-6592 –

Toronto Shelter Standards · limited to exit interviews, discharge surveys, one-on-one interviews, client surveys, client focus groups and/or residents’ meetings. (b) Shelter providers

Exit Interviews: 6 Goals

31511230/0503 © Business & Legal Reports, Inc. BLR’s Human Resources Training Presentations Exit Interviews.

STOP Doing Exit Interviews SHRM 2015