Role of mgr as innovation catalyst 20110421

Role of manager as an innovation catalyst

Vinay Dabholkar, Ph.D.

Founder

Catalign Innovation Consulting

vinay@catalign.com

21-Apr-2011

“The dream run”by Nandini Tiwary, Times of India, 5 Dec 2010

Can we build stamina for innovation,Like Nandini did for running?

As an organization:

Mar 2009 2005 1998

19661959

Half a century journey!

How can I catalyze innovation?

In this journey

Centre

of Excellence

GlobalBrand

Changer

Let’s avoid TBUs

Managers should become ambidextrous

Spend time on strategic thinking

Story of a technology company inBangalore in 1960

Dr. S. M. Patil, ex-CEO & MD, HMT

Radial drilling machine problem (1959)

2. Follow the process

3. Consult German engineers

4. Send Indian engineer to Germany

5. Get a German engineer to Bangalore (??)

1. Replace the nut

“Give me permission to make 6 arms”

Rajappa meets Patil

Biases in action

1. He is just a matriculate

2. NIH: “Not Invented Here” syndrome

3. You don’t get fired for hiring Germans

What Patil saw & the manager didn’t

1. Ideas can come from unusual sources

2. Crude cost-impact analysis

What is the typical lifecycle of an innovation?

Idea-to-demo loop

6 arms

Need & Technologyassumptions

Idea-to-demo loop

Need & Technologyassumptions

Demo-to-impact loop

Production & commercializationassumptions

6 arms

Idea-to-demo loop Demo-to-impact loop

Sep 2003

Idea (course-match)

Sep 2003

Thefacebook

Feb 2004

Columbia

Feb 25

Stanford

Feb 26

Ad revenueMar end

May 2004

34 sch, 100K

Nov 2003 (facemash)

Idea (course-match)

1. Course-match

Sep 2003

Nov 2003 (facemash)

2. Facemash

3. Harvard connection

4. Thefacebook

Thefacebook

Feb 2004

Columbia

Feb 25

Stanford

Feb 26

Ad revenueMar end

May 2004

34 sch, 100K

Exercise:

1. Pick one innovation from your workplace

2. How long was idea-to-demo period?

3. How many demos did it go through?

4. How long was demo-to-impact period?

What can I do?

1. Help create itches

What are our top 3 or 5 challenges?

Challenge-book

A Sample challenge-book

• Customer doesn’t find right size trouser (PAIN)

• Can we become Centre of Excellence in cloud

computing? (PAIN)

• How do we provide a map on phone for locating

an item in a warehouse? (WAVE)

• Can we replace paper cups with something

reusable? (WASTE)

What would be one challenge relevant for your team?

Our challenge-book

What challenges do you see creatinga challenge book?

2. Help people communicatetheir idea better

Say: “Great idea! What can you show me tomorrow?”

“Little secret” of innovation leadership

Nobody gets sponsored for the first few demos

Toyota’s tabooed expressions

• Everyone understands that!

• I tried that before and I know it won’t work

• Is this within the budget?

• Let’s talk about this some other time

• That’s not done at this company

Avoid the “virus syndrome”

Focus on “learning”, not “outcome”

Before & After

What kind of demos have you come across?

3. Champion good ideas

What is “championing an idea”?

1924: S N Bose stumbles upon an idea

No response from Journal

June 4: Sends it to Einstein

July 2: Einstein sends a postcard

“Translated your work and sent it for publication. It is a beautiful step forward”

That’s championing an idea

1934: Works out his pet idea

Jan ‘35: Talk is scheduled

Gets attacked by the Eddington

Chandra dumps the idea!

Revisits 3 decades later, gets Nobel

That’s anti-championing!

Summary

Create a challenge bookGenerate itch

Demos, Before-n-afterHelp communicate ideas

Champion good ideasHelp build credibility

What How

Google “Vinay Dabholkar”

Thank You

Role of mgr as innovation catalyst 20110421

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