Role of Communities, Content & Influencer Marketing on Consumer Behaviour

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Transcript of Role of Communities, Content & Influencer Marketing on Consumer Behaviour

Agenda

Role of Communities & Content on

Consumer Behaviour

29th Jul 2016

Content Marketing – how should one approach it?

Connectivity has changed everything!

And more so in the last 10 years!

Content Marketing – how should one approach it?

1. Content Marketing - & Why

2. How it evolved into Influencer Marketing & Online Communities

3. How does all this impact consumer behavior & eventually business results!

Conventional Mediums of Print, Outdoor, TV, Radio

One to Many One WayOwned by

Media Houses

Static / Audio / Audio Visual

Digital has invoked a paradigm change

Many to ManyInteractive /

Two-WayOwned by

Users

Audio Visual + User Generated

Content

Based on our survey results, digital is already a dominant channel

This is what our research showed us

Know your Basics!

Owned Media

Paid Media

Earned Media

Earned media like content marketing has more sustained long-term impact

Source: NeilPatel

AgendaContent Marketing 101

Too much content out there!

Source: http://www.exacttarget.com/blog/50-content-marketing-stats/

Too much content out there!

But just any content is not going to cut it anymore!

Relevant Reward Engage

Share Worthy

But just any content is not going to cut it anymore!

Source - Moz

Key is to ensure that its non-promotional

Content Marketing – how should one approach it?

Guess which was one of the earliest automotive brands to experiment with

Content Marketing?

8 iconic films, 8 famous directors, took the world by storm, shared over the Internet

1 million articles analysed to reach the results of what gets shared most

1 million content pieces analysed to reach the results of what gets shared most

Videos

Lists

How To

Why posts

Infographics

Research Reports

Surveys & Quizzes

Google

DBS has done some phenomenal work on this

List of Top Things – Get a lot more shareability

Housing.com is leveraging infographics at its best

List of Top Things – Get a lot more shareability

Petwish leveraging infographics at its best

Zomato does this brilliantly on their social media

Event Social Media content can be made engaging & shareable

Research Reports – Consulting firms do this very well

Home Care Guide by India Home Health Care

So Brands have started seeing real results from content marketing

Sales / Leads over a long-term

Reach users who use Ad-blocking

Get organic traffic / SEO

Tackle Ad Fatigue

Content Marketing produces results

Source: NeilPatel

Content Marketing – how should one approach it?

So, Why Influencer Marketing?

Why did Influencer Marketing start coming into purview

92 %

consumers trust

recommendation from

other people more

than from brands

33 %

customers fallback on

blogs and reviews

before making the

purchase decision#

Content Marketing produces results

Source: AdWeek

What problem does Influencer Marketing help to solve

Create Amazing Content if the Brand

is unable to do so

Recommend the Brand

Build the Brand

How does it work

Hundreds of influencers in each field – need to find them!!

Results from our Influencer Survey

Results from our Influencer Survey

Our criteria for shortlisting influencers

Size & Quality of followers/influence across relevant channels

Domain Authority

Relevance to the brand / genre /

campaign

Previous Performance

Data

Unique visitors to blog

Quality of Content

When launching a product, initial organic boost is essential

When launching a product, initial organic boost is essential

When launching a product, initial organic boost is essential

Screenshots with Links of some sample Engagement with Cambridge

2.5X Better Conversions in Leads via Parenting

Communities + Influencers

But does it give tangible results?

It can be a combination of different types of content

Housing.com is leveraging infographics at its best

With an advertising budget the content can also be amplified in the right channels

Social Networks – Facebook, Twitter,

G+, LinkedIn, etc.

Blogger Networks & Content

Discovery Platforms – Influencer.in,

Indiblogger, BlogAdda, Outbrain,

Content.Ad, Taboola

Forums & Communities – Quora,

MouthShut

Does all this product business results?

Aim is to create shareable content – For e.g. 378 shares in just 4 days

Right Call to Action is required to make this work

Right Call to Action is required to make this work

Engagement to Trend on Twitter - MomoeApp

Sometimes the results are intagible

Content Marketing – how should one approach it?

Is it really that easy to build a brand via a content marketing strategy?

A lot of companies invest in content marketing thinking this is how it works

This is how it really works!

This is how it really works!

United breaks guitars!

Content Marketing – how should one approach it?

Wrapping Up

Content Marketing – how should one approach it?

1. Content Marketing is here to grow

2. Influencer Marketing is still in nascent stages in India but creates a word of mouth

3. It’s possible to get higher engagement as well as business results via content & influencer

marketing!

Q&A

Email: vikas@influencer.in

Twitter: @jvchawla