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From Good to Great: Helping Small Business

Excel

Rob Perfect Business Development Consultant,

Arete® Human Resources Inc.

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Arete® is a Greek word meaning “excellence”;

it reflects what we value:

Excellence in everything we do

What’s in a name?

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What is the greatest good for your clients,

what can help them move from good to great,

and what part do you play?

Your Challenge:

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1. Who we’re discussing: small businesses

in Canada

2. What issues they face

3. What support is available for small

business owners and employees

4. How Arete® can help your clients grow

5. What’s in it for you and your clients

5 things

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How many total businesses are in Canada?

Small Business Stats

1,138,761

How many of these are classified as

small businesses?1,116,423(98%)

Source: Industry Canada calculations using Statistics Canada data as at Dec 2010 (latest available stats)

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Industry Canada says:

o 1 to 4 employees: micro-enterprise

o 5 to 100: small business

o 101 to 499: medium-sized business

o 500-plus: large business

What is a small business? It depends who you ask!

Statistics Canada says: o Less than 500

employees with less than $50 million in annual revenues

Canada Industry

Profiles says: o Annual revenue

between $30,000 and $5 million is a small business

o Annual revenue between $5M and $25M is a medium-sized business

Small Business Stats

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How many Canadians work for small businesses?

Small Business Stats

5,137,147 As at 2010 (latest

stats)

Industry Canada says:

48.3% of all working Canadians (up from 41% in 2005 - indicating a growing trend)

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Canadian small business failure rate:

Statistics Canada says: • Largest # of new small businesses established

in 1 year: @115,000 in 2005

• Largest # of small businesses that

disappeared in a single year: @100,000 in

2006

• Net average of small businesses established

from 2002 to 2007: 15,000

Small Business Stats

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A CBC survey held last October reports the following small business concerns, as submitted by several thousand entrepreneurs during an online chat:

Cash Flow

51%

Small Business Issues

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Print.....10% Radio/TV.....1%

Online/Social Media.....60%

None(!!!).....29%

21%

Marketing

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10%

Compensation Absence of an HR strategy

Too much admin/HR for

owners/managers

Performance management

Employment law

Salopek Consulting Ltd – HR and Business Specialists, August 2012

Managing Staff

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18%

Work/Leisure/Family Balance

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1 in 5 Canadians will experience a mental health issue in their lifetime

o This means of the 5 million people employed in small business, 1 million will be affected. It means 1 in every 5 of us in this room will be affected. It means 1 in every 5 of our family and friends will be affected.

o An average half a million people are absent from work each day with mental health concerns – at a cost of $51 billion

o 44% of employees surveyed reported they were either currently (12%) or had previously (32%) personally experienced a mental health issue

Building Mentally Healthy Workplaces: Perspectives of Canadian Workers and Front-Line Managers -

2011 report

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What percentage of businesses have been involved in an employment dispute in the past 5 years?a) 24%b) 33%c) 27%

Legal

DAS Legal Protection LTD 2012

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What is the average cost of an employment dispute?a) $35,238b) $63,642c) $59,402

Legal

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What is the average cost of a 2 day civil action trial in Canada?a) $26,444b) $37,765c) $38,654

Legal

Discretionary Effort

Per

cent

age

Effo

rt

Time (Needham, 2005)

Minimum Required Effort to Keep Job 30%

Top Performers 80%

100%

0%

Workplace Performance

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What is Small Business Assistance?

Support for Owners

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Our philosophy and approach

Growing your clients’ business

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Growing your clients’ business

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Value-adds

Research

Research

Results

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Work/Life

Balance

Blog

Growing your clients’ business

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Value proposition

What’s in it for you and your clients?

You see the problems small businesses may have to deal

with, so how can we help you?

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Food for thought:

What’s in it for you and your clients?

It’s like suddenly discovering you’re

hungry and discovering there's

nothing in the fridge.

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Quick!!! Find a solution!

What’s in it for you and your clients?

Excessive absenteeism, customer

complaints, and declining

productivity affect the bottom line.

…but which AP

should I choose?

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Bite-sized?

Selecting an Assistance Program

Off-the-shelf?

À la carte menu?

Restaurant critic’s

choice meal?

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Well-planned and executed

assistance program to suit a

variety of needs and tastes

Selecting an Assistance Program

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