Post on 16-Dec-2016
ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
HUAWEI TECHNOLOGIES CO., LTD.
I Am ...
Huawei Learning Service focus on ICT talent development for more than
20 years. With our profound insight of ICT industry, leading practices benchmark
from both vendor and operator viewpoint and through advanced resource
integration, we serve main operators in more than 170 countries and regions all
over the world, and delivers 300,000 person days training per year.
ProfessionalICT industry focused curriculum system, facilitated by experts with actual telecom practical
experiences. Advanced and agile eLearning platform providing one-stop solution.
FocusedDedicated to develop talent for telecom industry. Global presence in more than 170
countries and regions, provide customized ICT talent development solutions.
CollaborativeIntegrate global leading learning and competence development resources,
proactively share ICT talent ecosystem development and joint innovation with
industry’s ICT enterprises and organization.
Value CreationDelivered 300,000 person days training annually, cultivate large pool of qualified ICT
talents to assist ICT companies to realize business success. Improve IT penetration at
national level and continuously creating value for society and customer alike.
1 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
My Experience
On site training
by Huawei
experienced R&D
personnel or field
engineers.
Provided a
professional
training service
by means of
transferring
technical
knowledge & skills
Launched
Competence
Consulting service
with the aim to
help customers to
efficiently obtain
right competencies
and skills that
match different
positions in their
organizations.
Adopts advanced learning
technology development and sets
up a systematic online learning
platform, which allows trainees to
learn anytime and anywhere.
Serves main operators in more
than 170 countries and regions
all over the world, and 300,000
person days training
Provides technical
expert certification
servicesIn 1997,
Huawei set up a
customer training
department called
“Learning Service”.Launched
management
training services to
share experience
with customers
2015
2ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Digital Transformation is Critical to Meet the Customer’s Experience
Ecosystem
Internet+Verticals
“Information”
Internet
Cloud+Big Data
“Data”
Platform
Voice+Data
“Traffic”
Business
Transformation
Operations
Transformation
Architecture
Transformation
Network
TransformationCT Mode
Voice+SMS
“Mass”
Differentiation
User retention
User lifetime value
Re-architecting
New user
New market
RO
AD
S Experien
ce N
etwo
rk-based
Experien
ce
Message
Voice
Data
IOT
APPs
Cloud
Video
3 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Talent Pipeline is the key foundation of digital transformation
Effective and Efficient Learning
Talent Development Planning
Farsighted Leaders
IT and O&M Experts
4ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Solution 4-1: Knowledge Transformation for ICT New TechnologiesWith ICT transformation, new technologies are emerging. How managers can accurately grasp the ICT technology
trends to ensure commercial success? How can technical personals master new technologies quickly to support
networks and business operations?
• Buildtalentcompetencemodelanddevelopmentplanunderdigitaltransformation
• AccessICTknowledgeandskillsthroughaone-stopserviceandmulti-technologyintegrationplatform
• EnhanceICTnetworkoperationalcapability
Customer Value
Solution Overview
Re-architecting
Operations
Digital Services Agile Development and
Operations Competency Development
Re-architecting
Enabling Platform
Big Data Technologies and
Applications Competency
Development
Enabling Platform
Application and Maintenance
Competency Development
Re-architecting
ICT Infrastructure
Virtualized and Cloud
Network Planning and O&M
Competency Development
Cloud Data Center Build and
Operations Competency
Development
IT Strategy and Governance
Com
petency Developm
ent
IT Services Man
agem
ent
and
Go
vernan
ce
1
2
4
3
5
6
5 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Solution 4-2: Position/Job-Role Based Learning for Skill TransformationCustomer experience drives network operation transformation, how to reconstruct personnel skills based on job roles
and business process to improve O&M quality and efficiency?
• Developbusinesscentriceliteforce,tobuildancoreO&Mteam
• ImprovecentralizedO&McompetencetosupportO&Mtransformation
• Achieveendtoendvisualoperationandmaintenance,effectivelyenhancecustomer’sexperience
Customer Value
Solution Overview
Training Inputs Training Process
S-OJT leads to predictable training outcomes and improved organizations performance.
Training outcomes
Client Context
1
5
Telecom Network Technical
Expert Development Solution
2Fixed Network Modernization
O&M Competency
Improvement Solution
3
VoLTE Network O&M Competency
Improvement Solution
4
Centralized O&M Competency
Improvement Solution
LTE Network O&M Competency
Improvement Solution
6ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Under digital transformation, how to develop and undertake strategies and reconstruct the organization and talent to
lead the team to success are the challenges faced by managers.
Solution 4-3: Managerial Competency Development for Business Transformation
• Improvetheleadership,businessandmanagementcompetenceneededinthetransformationperiod
• ObtainHuawei’sfast-growingmanagementandpersonnelcultivationpracticestoachieverapidtransformation
• Accesssuccessfulexperiencebysharingtheworld'sleadingoperatorpractices
Customer Value
Solution Overview
Executives
SeniorLeaders
OperationalLeaders
First-line IndividualLeaders Contributors
High Potential (H
iPo)
Dist
inct
Lea
ders
hip
chal
leng
es
at d
iffer
ent r
oles
& le
vels
*Customized based on real business needs and competency challenges
TSL-DP Telecom Strategic Leadership Development Program
Hot Topic: Industry Insight and Leading The Change, Organizational Capability
for Competitive Advantage, Telecom Mini MBA
TOL-DP Telecom Operational Leadership Development Program
Hot Topic: Telecom Technical Leader Competency Development, Telecom Key
Account Leader Competency Development
HiPo Openview (Customized)
Hot Topic: High Potential Leaders Openview
TBI-DP Telecom Business Insight Development Program
Hot Topic: LTE+4.5G, FMC, IT + digital services
TE-DP Telecom Expertise Development Program
Hot Topic: Project Management, Talent Management, Account Selling for
Telecom Sales
1
2
3
4
5
7 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Solution 4-4: Talent Development for National ICT Strategy TransformationUnder the rapid development of information technology, the states and operators/government are faced with challenges
such as: shortage of ICT talent, lack of talent development practice, training system is not perfect and so on.
• Constructtalentcompetencemodeltosupporttheeffectivecompetencemanagement
• Designaperfectlearningmanagementsystemtofillintheknowledgegap
• Establishaperfecttalentdevelopmentsystemtofulfillthesocialresponsibility
Customer Value
Solution Overview
ICT PractitionerHuawei National ICT Talent
Development SolutionTiered and Qualified ICT
Talent
Professional Certification
Employm
ent Education
National ICT Talent Development Strategic Plan
Government and enterprise Domain
e.g. National Operator
Educationdomain
e.g. University, ICT college
Training Institute
e.g. Government Linked institute
To supplyICT Industries
HCIE(Expert Level)
HCNP(Professional Level)
HCNA(Associate Level)
HCNG(Graduate Level)
CT IT IP
guidance
enablement
National ICT Talent Demands Survey
National ICT Competence Framework Construction
Learning and Certification Platform Building Consulting
Training Center CertificationTest Center
Training Lab
National ICT Qualification Framework
National ICT Talent Competence Development Implementation System(For Vocational Training and Academic
Education)
Learning organization and process
Huawei Authorized Network AcademyHuawei Authorized Learning Partner
Curriculum System
Construction
Faculty System
Construction
8ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Integrated Training with Practice Makes Learning Effective
GlobalOpen Labs
S-OJT
Structured-On Job Training
Analyze Develop Select Deliver Evaluate
......
NFV OpenLab
Global Network Evolution &
Experience Center
Service Provider Operation Lab
Customer Experience
Transformation Center
Verified Project Practice
......
Public Cloud Project
Cloud Computing
Project
Storage Compatibility
Project
Leading Operator’ Practice
......
9 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Learning Cloud Service Makes Learning Efficient
Customizable Learning Program
• 3000+courses,customizableon
demand
Content-aaS
Field Maintenance
Courses
Front Office/Back
Office Courses
Soft Skills
Courses
Learn anytime anywhere
• CustomizableeLearningwebsite
andapp
• Richlearningmanagementfunctions
• Flexibleinterfaces,releasecourses
anytime
SaaS/PaaS
Cost Reduction
• Plentyoftrainingfacilities,renton
demand
IaaSHuawei Cloud Amazon AWS
14 Labs 3000+ Devices
45 Global
Training Centers5 Course Maker Centers
10ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
3000+ Courses
2000+ full-time & part-time trainers
16 Languages for Delivery
200+ full-time Learning Designers for course design and development
Perfect Practice environment
South Africa Training Center
Egypt Training Center
UK Training Center
Brazil Training Center
Mexico
America
Colombia
VenezuelaNigeria
Poland
Morocco
Germany
Global Sharing, Local Collaboration
11 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Malaysia Training Center
Hang Zhou Training Center
Thailand Training CenterTurkey Training Center
Kenya
Saudi Arabia
Iran
India
Indonesia
Japan
Russia
Australia
45 Training Centers Worldwide
165+ ICT Certification System
20+ Huawei Authorized Academy Online
Learning Library
Learning Platform on Line
12ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Program Show I
China: Ultra-practice(UP) Talent Development
• Aimatcoreserviceself-maintenance,expertstandardsandselectionestablishment
• Focusonpractice,80%ofthelearningactivitiesarebasedonrealprojectsandnetwork
• Dual-tutorsystem,learningandpracticetutorsthroughoutthewholetrainingcycle
Laos: Competency Development Consulting Service
• Customizecompetency-positionmatchstandard,setC&Qsystem
• Comprehensiveassessment,in-depthgapanalyze
• Highlycustomizedtrainingbasedonbusinessrequirement
Germany: LTE Consulting Training Based on Network Evolution
• RefreshcompetencemodelbasedonLTEnewnetworkandnewtechnology
• Combinedepartmentbusinesstargetandskillstandardstodesignvisuallearningpath
• Develop20+coursesonsitebasedonemployeeslearningbehavior
Nigeria: Technical Competency Assessment & Certification
• CoordinatejobrolecompetencystandardsrefreshmentofbusinessandHRdepartments
• Covercompetencygapanalysisofallthetechnicalroles
• Plantalentcompetencyimprovementtosupportbusinessdevelopmentin3years
Malaysia: National Talent Development Solution
• CombineMalaysiagovernment,localuniversitiesandHuaweiworktogethertobuildICT
talentdevelopmentsystem
• launchajointcertificationprogramforpre-graduate
• Develop10000ICTTalentsin5yearstoprovideICTtalentsforICTchain
13 ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Program Show II
Angola: Training System Operation Consulting Service
• Constructorganizationstructureandjobprocessestorealizetrainingself-operation
• Constructlearningmanagementsystemtosupporttrainingmanagementandonlinelearning
• AuthorizeHuaweicoursesandtraininstructortosupporttrainingcenteroperation
Indonesia: Comprehensive Competency Improvement Solution
• Selectstaremployeestoparticipateandshareexperienceofoverseasprojects
• Inviteleadingoperatorsandvendorstosharebestexperience
• Integrate industry knowledge, improvecomprehensivecompetencyof technology,
operationandbusiness
France: LTE Advanced Training
• Combinerealnetworkproblem,LTEhottechnicaltopicsandHuaweiO&Mexperienceto
customizetrainingtopics
• Trainees,instructorsandexpertsconversethroughvideoconferencetoreduceoff-jobtime
• Customize12+topicseminarsperyeartoguaranteesustainedO&Mcompetencyimprovement
Brazil: Network Operation Competency Development Project
• Togetherwithcustomer,HuaweidesignedNetworkOperationTransformationCompetency
FastReadinesssolutionforallcustomer’snewteams
• SetStagedLearningGoals,tobethecompetencypartnerofcustomer
• UselearningzoneonHuaweiAcademyOnlineplatformtomanagethetrainingandshow
theprocessofalldeliveryactivities
Romania: NOC O&M Competency Improvement Program
• Customizetrainingbasedonprocesstoshortentrainingtime
• CustomizetrainingR&DmethodtoguaranteecompetencytransferinNOC
• Developpart-timeinstructorstoreducetrainingcost
14ROADS to ICT Talent DevelopmentHuawei Learning Service, Your Trusted Learning Partner
Copyright © Huawei Technologies Co., Ltd. 2016. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.
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, HUAWEI, and are trademarks or registered trademarks of Huawei Technologies Co., Ltd.
Other trademarks, product, service and company names mentioned are the property of their respective owners.
General Disclaimer
The information in this document may contain predictive statements including,
without limitation, statements regarding the future financial and operating results,
future product portfolio, new technology, etc. There are a number of factors
that could cause actual results and developments to differ materially from those
expressed or implied in the predictive statements. Therefore, such information
is provided for reference purpose only and constitutes neither an offer nor an
acceptance. Huawei may change the information at any time without notice.
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Industrial Base
Bantian Longgang
Shenzhen 518129, P.R. China
Tel: +86-755-28780808
Version No.: M3-032977-20160426-C-1.0
www.huawei.com
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