Ricoh social media & sales

Post on 27-Jan-2015

109 views 2 download

Tags:

description

 

Transcript of Ricoh social media & sales

Social Media & SalesRicoh 6 Nov.

Vincent@Everts.net+31647180864

@vincenteSlideshare.net/vincente

Wednesday, November 7, 12

Wednesday, November 7, 12

Olie Future?

Wednesday, November 7, 12

Olie Future?

Wednesday, November 7, 12

Volg Vincent Everts livein zijn elektrische Leaf

- Live auto lifestats- Live streaming video- Live Google maps- Twitter met bestuurder- Twitter met de auto- Interviews

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Not always good!

Wednesday, November 7, 12

Not always good!

Wednesday, November 7, 12

Tesla Model S

Wednesday, November 7, 12

Tesla Model S

Wednesday, November 7, 12

Tesla Model S

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Waarom social media?

Wednesday, November 7, 12

Wednesday, November 7, 12

Vincent Everts?

Wednesday, November 7, 12

Vincent Everts?

Wednesday, November 7, 12

Innovation acceleration

Innovation study trips:2007: Korea2008: China2009: Russia2010: Brazil

Wednesday, November 7, 12

Innovation acceleration

Innovation study trips:2007: Korea2008: China2009: Russia2010: Brazil

Wednesday, November 7, 12

Tudou.com earlier then YouTube

Wednesday, November 7, 12

Tudou.com earlier then YouTube

Wednesday, November 7, 12

Social Media

2.0

Wednesday, November 7, 12

• Mijn Tools

Wednesday, November 7, 12

Videoblogger

Wednesday, November 7, 12

Videoblogger

Talk to Me!

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

@Wol Jeroen Wollaars, NOSzie www.baldopinions.com

Wednesday, November 7, 12

incrowd: capture events, together

Wednesday, November 7, 12

ANWB & video

22

VideosSo far over 2.000 videos have been published which generated almost 40.000 unique viewers.

Click to watch on YouTube

Wednesday, November 7, 12

23Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Dell notebooks

Wednesday, November 7, 12

Dell notebooks

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Dell & Social Media

Wednesday, November 7, 12

• 100k employees

• 12 people listen to conversation

• 15 people create policy

• 30.000 did SMACU Training & can listen

• 4.000 can speak on behalf of Dell on Twitter/Facebook/Blogs

Dell social media

Wednesday, November 7, 12

• 2007 Twitter: Whats hot?

• 2009 4Square Which locations are hot?

• 2012 Highlight: Location based social media

Wednesday, November 7, 12

Location based Social Media

Wednesday, November 7, 12

Location based Social Media

Wednesday, November 7, 12

Location based Social Media

Wednesday, November 7, 12

Location based Social Media

Wednesday, November 7, 12

White pages Appje

Wednesday, November 7, 12

Whit.li api

Wednesday, November 7, 12

Whit.li api

Wednesday, November 7, 12

Whit.li api

Wednesday, November 7, 12

Whit.li api

Wednesday, November 7, 12

Wednesday, November 7, 12

Lytro camera

Wednesday, November 7, 12

Lytro camera

Wednesday, November 7, 12

Lytro camera

Wednesday, November 7, 12

Measure yourself

Wednesday, November 7, 12

Measure yourself

Wednesday, November 7, 12

Measure yourself

Wednesday, November 7, 12

Measure yourself

Wednesday, November 7, 12

Bodymedia

Wednesday, November 7, 12

The connected everything

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

WeVideo

Wednesday, November 7, 12

Urthecast Earth HD streaming

Wednesday, November 7, 12

Draw Something20 Million downloads/6 weeks

Wednesday, November 7, 12

What are we going to talk about?

Wednesday, November 7, 12

time consumption Web 1.0 Viral Marketing (PP) travel

RSS Explained Web 2.0 Kindleexplained Marketing 2.0 Google Adwords Tudou

Google Docs Online video elections 2.0

Multitasking Twitter Amazon Yubby Co-Creation

Google Streetview Online collaboration Social tools

Dell Sucks Support 2.0 Viral Marketing Kryptonite Lock Enterprise 2.0 VMS Zoomz HD ebay

news resume VMS Google trends

What are we going to talk about?

Wednesday, November 7, 12

Web1.0

Wednesday, November 7, 12

Web1.0

Wednesday, November 7, 12

7

Wednesday, November 7, 12

7

Wednesday, November 7, 12

7

Wednesday, November 7, 12

7

Wednesday, November 7, 12

7

Wednesday, November 7, 12

2.1 miljardinternetgebruikers

Wednesday, November 7, 12

95%Internet

penetratiein Nederland

Wednesday, November 7, 12

295 miljardE-mails verzonden per dag

Wednesday, November 7, 12

1 miljardWhatsApp berichten per dag

Wednesday, November 7, 12

97%Weten watsocial media is

68%Gebruikensocial media

Wednesday, November 7, 12

1050miljoenFacebookgebruikers

Wednesday, November 7, 12

How do we spend our time?

4%6%

19%

33%

39%

Wednesday, November 7, 12

TV: 39% 178 min.

Radio: 33% 151 min.

Internet: 19% 86 min.

Newspaper: 6% 20 min

Magazines: 4% 18 min

How do we spend our time?

4%6%

19%

33%

39%

TV RadioInternet NewspapersMagazines

Wednesday, November 7, 12

Time & advertisement

Time online: 1,5 h pp/dayOnline adds €500M/yrAdds € 0,07 pp/h

TV 3 hours/day/userAdvertisement €200M public + €600 commercialadvertisment/hour TV watching € 0,06

NewsPapers 20 min/day€750M adv revenueAdds € 2,00 pp/h

Magazines18 m/dayAdvertisement €700Reclame inkomsten: € 2,50 pp/ph

Wednesday, November 7, 12

• $32 billion sales• 1 Billion searches/day• Money from Adwords• Almost nothing from

Youtube, Google earth/map, gmail, apps etc

Wednesday, November 7, 12

Google adwords

•Easy to set-up•Easy to budget•Price per keyword

Also onYouTube

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

• Tablets everywhere!

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Internet is pain!

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

12

IMPACT ON BUSINESS

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Online bestedingen

2011: 10 billion euro

2009: 9 billion euro

bron: thuiswinkel.org

Web-influenced 48 miljard

Wednesday, November 7, 12

ProductinformatieSocial toolsWednesday, November 7, 12

ProductinformatieSocial toolsWednesday, November 7, 12

Wednesday, November 7, 12

90% social tools

Product info

Social tools

what else do people buy

what do they recommend?

Tags of clients

What do they buy in the end?

what else?

Description of customers

reviews of the customers

review of the reviews

Wednesday, November 7, 12

beta

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

• Weblogs• Flickr• Wiki’s• RSS• RSS readers• Del.icio.us• Youtube• Facebooks

WEB 2.0

Wednesday, November 7, 12

Who talks

Wednesday, November 7, 12

Wednesday, November 7, 12

Social Networking

Wednesday, November 7, 12

Wednesday, November 7, 12

1

Wednesday, November 7, 12

Customer service

Wednesday, November 7, 12

Customer service

Wednesday, November 7, 12

“What are you doing in 140 characters”

Wednesday, November 7, 12

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

Wednesday, November 7, 12

Wednesday, November 7, 12

15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

• s

Wednesday, November 7, 12

• s

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

It’spersonal!

Wednesday, November 7, 12

It’spersonal!

Wednesday, November 7, 12

It’spersonal!

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wordprocessing 1951

Wednesday, November 7, 12

Wordprocessing 1985

Wednesday, November 7, 12

Wordprocessing 1985

Wednesday, November 7, 12

Wordprocessing 2008

Wednesday, November 7, 12

Wordprocessing 2008

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Online collaborationWednesday, November 7, 12

Revisionscompare

Wednesday, November 7, 12

Social bookmarking del.icio.us

Web 2.0 startpagina Netvibes & iGoogle

Online to do lists Ta-da list & Remember the Milk

Peer production news Digg & eKudos

Photo management Flickr & Picasa

Web wordprocessing Google Docs

Online calendar Google Calendar

Project management Basecamp

Mindmapping Mindmeister

Web 2.0 software

Wednesday, November 7, 12

Get feedback

Wednesday, November 7, 12

Get feedback

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

Web 2.0 Trend:Co-Creation

Wednesday, November 7, 12

Wednesday, November 7, 12

Wednesday, November 7, 12

49

Wednesday, November 7, 12

Wednesday, November 7, 12

Sales 1 2 3 & social media

• Video testimonials

• Blog

• Twitter followers

• Linkedin: Complimenten & Groepen

• Facebook Ambassadeurs

Wednesday, November 7, 12

Social Media

2.0

Wednesday, November 7, 12

www.vincente.nl

www.yubby.com

www.interimic.nl

vincent@everts.net

www.twitter.com/vincente

+31647180864

Vincent Everts

Wednesday, November 7, 12