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RETAINING & MOTIVATING EMPLOYEES

By:

Dr. Razi Azmat

Head Human Resources - HBL

6TH November 2008

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WHAT IS MOTIVATION

Inner force that drives individuals to

accomplish personal and organizational

goals.

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WHAT IS MOTIVATION

Employee’s Point of View:

– Productivity

– Paycheck

– Job Satisfaction

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WHAT MOTIVATES EMPLOYEES TO STAY

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MANAGERS ROLE IN EMPLOYEE MOTIVATION

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TOP TEN MOTIVATORS

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Continued industry/ job growth

+ Mass exodus of baby boomers

+ Less skilled industry workers

Shortage of talent &

Increased turnover

NEED FOR RETENTION?

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RETENTION SCHEMES AT HBL

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RETENTION SCHEMES

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THINGS WE ARE DOING DIFFERENTLY ….

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THINGS WE ARE DOING DIFFERENTLY

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INTERNAL JOB POSTINGS

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INTERNAL JOB POSTINGS

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CAREER PROGRESSION

PLAN

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Career Progression

Plan

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5-6 Years

Placement of Cash Officer/Junior Officer in the Branch after training

Rotation within cash areas in a branch for learning and skill development in different areas (e.g.. Cash Payments, Cash Receipts etc)

The growth ladder is

directly proportional

to the increase in

the skills & the

competencies which

leads to a

managerial position

of a certain Branch

function. (eg:

Manager Credit,

Manager Operations

etc.)

CAREER LADDER

GROWTH

OPPORTUNITY

3-4 Years

After relevant

Rotation, Training

& experience in

various branch

banking area’s, a

Cash Officer/Junior

Officer can grow

into a Branch

Manager position

in a period of 5-6

years,

accomplishing

greater

responsibility and

challenge.

4-5 Years

START

1-2 YearsHands on experience in cash & front line operations will lead to career development in a specific area of interest within the branch (e.g. Operation Officer, Credit Officer, Marketing Officer etc.)

A strong sense of direction coupled with responsibility, boosts

motivational levels and enhances performance & productivity

Officer

CAREER LADDER – Cash Officer To Branch Manager

Branch Manager

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MENTOR MENTEE PROGRAM

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PURPOSE OF THE PROGRAM

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CULTURAL

TRANSFORMATIONAL

INITIATIVES

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CULTURAL TRANSFORMATIONAL INITIATIVES

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SELF & PROFESSIONAL DEVELOPMENT THROUGH TRAINING

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TRAINING INITIATIVES

IFC PROJECT

TECHNICAL TRAINING

SOFT SKILL TRAINING

NEW LEARNING VEHICLES

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Developing a world-class training instituteequivalent to

International Standards

IFC PROJECT

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NEW LEARNING VEHICLES – For Employees

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IESE / HARVARD / OTHER RECOGNIZED INSTITUTIONS

LUMS / OTHER REPUTABLE TRAINERS

INTERNAL & EXTERNALTRAINERS

INTERNAL & EXTERNAL TRAINING

SOFT SKILL TRAINING

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CUSTOMIZED TRAINING PROGRAMS - DCGARDNER / EURO MONEY

Fresh Graduates, Post Graduates

Middle Management

Senior Executives

TECHNICAL TRAINING PROGRAMS

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To keep good employees, you must

meet their needs and expectations,

and understand what keeps them

inspired.

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THANK YOU!!!