Jessica Hayes 2118 Canaos Garden Ave Apt.248San Jose, CA 95125Jessicahayes050@gmail.com(510) 825-0997

ObjectiveSan Jose State University Graduate. Bachelor’s in Business Admin- Management Information Systems. Hardworking individual seeking and opportunity in the IT industry to advance in skills and personal growth.

Technical skillsLanguages Proficient in: JavaScript, HTML, XML, CSS, VB Script, PHP Familiar with: Java, C/C++, Ajax, ASP.NET, ASPSoftware & Technologies Databases: MySQL, MS Access CMSs: WordPress, SalesForce Platforms: Microsoft Windows, Linux, Windows Server 2008, Microsoft Visual Web Developer Other: Dreamweaver, Eclipse IDE, IBM Rational Modular, Illustrator, Photoshop, Fireworks Familiar with: HTTP, FTP, POP3, SMTP

ExperienceDelta Airlines Sep 2010 – presentSan Jose International Airport – San Jose, CA Responsible for customer service aspects which include check-in passengers, guiding customers

through the ticketing & reservations process, and assisting customers with other needs Audit fuel services to ensure that aircraft is being properly serviced Train individuals on specific job functions that pertain to different aircraft requirementsInformation Networking Development Group Mar 2012 – presentSan Jose, CAIndependent Consultant- IT Support Application development, Software Integration and Basic IT Services/Support

Education

San Jose State UniversitySan Jose, CA

Fall 2007 – Fall 2011

B.S., Management Information Systems Create Web Based Applications using Visual Basic, MS Access and

MySQL Creating and modifying dynamic Web Based Applications using

Dreamweaver, PHP, CSS, HTML Competed in TGMC (The Great Minds Challenge)

Activities

Website Design and Development www.kingdombz.com

May 2011 to Present

1 | P a g e