Quality Circles in Education

QUEST-NepalQuality Circles in Education for Students’ Personality Development

Students’ Quality Circles(SQC)

An Approach to Prepare Total Quality Person

Introducing SQC as a Co-curricular Activity in

Educational Institutions

Introduction

Industries Education

Schedule

QUEST – Nepal Date of establishment‐ 2063‐07‐09/ Wednesday.Total number of members till date‐ 129

Founding MembersProf. Dinesh P Chapagain‐ ChairmanFr. Lawrence Maniyar SJ St. Xavier’s School, JawalakhelChandra Chhetri KUHSAnil Kedia DAV School.Umesh Shrestha LASRajesh Khadka GEMSNarayan Pradhan KUHSB N Sharma CPSShivaraj Pant LRI SchoolManoj Sharma St. Mary’s SchoolPrasiddha Rimal CPS

Prof. Dinesh Chapagain

Present Executive MembersChairman Prof. Dinesh Prasad Chapagain.Vice Chairman Umesh ShresthaGeneral secretary B N SharmaSecretary Lekhnath Sharma Pathak.Treasurer Nirajan AdhikariMember Rajesh KhadkaMember Gita Rana ChhetriMember Anil KediaMember Shivaraj PantMember Ramesh Bahadur KatuwalMember Ravi Bhattarai.

Why and What of SQC

Are we sure, we know???

Students’ Quality CirclesA co‐curricular activities in educationfor developing leadership personality of studentsStudents identify, analyze and solvetheir respective problemsStudents learn with joy while developing their leadership personalityStudents become GOOD & SMART

Is it possible!!!!!!

Our future lies on them!!!

Scribbling on a clean board…

How to initiate Quality Circles

Simple Definition of SQC

A co (extra)‐curricular activity of the educational institute in which

a SMALL group of VOLUNTEER students (4‐10) of the SAME institutionmeets REGULARLY in their study place for a PARTICULAR periodto IDENTIFY, ANALYZE & SOLVE their problemsfor their SELF & MUTUAL development

Implementation of SQC in Educational Institutions

FIRST…..Chief Executive of the institute (Chairperson, Managing Director, Deans, Principals, Head Master/Mistress) understands the potentials of SQC

Institute integrates SQC plan in institutional plan (academic calendar) as co‐curricular activitiesand

Chief Executive exhibits Commitment and Involvement for its continuous development.

Implementation of SQC in Educational Institutes

SECOND…

Few senior teachers (interested in undertake the facilitators skill training, outside / inside the country

Few students (who are keen to take leadership roles and participate in SQC activities) undertake SQC tools and techniques of problem solving

THIRD…..

Chief Executive publicly announces the SQC programmes in institutes as a regular co‐curricular activity

Facilitators collect volunteer students who have desire to develop their personality

Facilitators form Students’ Quality Circles

Facilitators give training on tools and techniques of SQC to all SQC members

FOURTH…

Different SQC starts working simultaneously

In the process of SQC activity, the role of facilitators is only to train and facilitate students. Students identify, analyze, solve and prepare presentation themselves

Facilitators fix the schedule, venue, logistics required, and brief counseling if students stuck on their process

FIFTH….Chief Executive invites guests, senior teachers and guardians to attend in house SQC presentation, seminars. The Seminar is organized regularly (monthly, quarterly, half yearly or annually)

Facilitators facilitate the logistics for SQC required for Case presentation

One facilitator can handle more than one SQC activities in one institute

In larger scale institutes, one senior facilitator can be designated as Chief facilitator to lead a SQC promotion office

Content

Role of SQC Facilitators & Leaders

Role of FacilitatorTrain students on brainstorming, systematic problem solving tools and techniques and basic tools of quality circlesEnsure that the students are assembled for meeting every week as per schedule and logistics availableAttend initial SQC meetings only as observer. Let students themselves identify, analyze and solve their problemMaintain a record of the circle meetings

Role of SQC Leader

SQC selects its leader themselves, voting by allSQC leader

Reminds all SQC members for regular meeting Coordinates SQC meetings by participating as well as moderatingMinutes all meetings and processes which ultimately helps to prepare caseCoordinates the SQC Case presentations held within and outside the campus

Formation of Students’ Quality Circles(SQC)

Students interested to take parts are assembled by facilitatorGenerally students of same class and/ or same age groups are asked to form a teamIf there are more than 15 number of students, two and more teams are formedFacilitator asks each QC team to elect one QC leader, and select name for their Quality Circle. Brainstorming session starts immediately

Refreshment Break

Promotional Video

Brainstorming and

Systematic Problem Solving Techniques

Brainstorming Rules

Rule 1: No CriticismRule 2: FreewheelingRule 3: Maximum contributionRule 4: Note down all ideasRule 5: Incubate ideas before evaluation

Systematic Problem Solving Procedure

Identify1) Select topic2) Set targetAnalyze3) Plan activities4) Analyze causesSolve5) Implement counter‐measures6) Check results7) Standardize control

Identifying Your Problem

1. Select TopicI. Identify students’ roleII. Identify and list students’ problemsIII. Prioritize and Select one topic

2. Set TargetI. Identify characteristics of the problemII. Observe minutely the characteristicsIII. Set targets for analyzing and solving

Analyzing Your Problems

3. Plan ActivitiesI. Decide activitiesII. Decide scheduleIII. Draw action plan

4. Analyze CausesI. Identify primary causesII. Analyze root causesIII. Analyze relationshipsIV. Decide causes to tackleV. Identify countermeasures

Solve Your Problem Yourself

5. Implement CountermeasuresI. Decide countermeasure activitiesII. Draw implementation planIII. Implement plan

6. Check ResultsI. Evaluate resultsII. Compare results with target

Standardize Control and Continue

1. Standardize ControlI. Standardize the SystemII. Educate and Train OthersIII. Monitor to Maintain the System

Continue the ProcessIdentify another topicAnalyze root Causes

Solve another problemContinue……

Quantitative and Qualitative Tools

for SQC Problem Solving

Quality Circle Toolsfor data collection, analyzing and planning

7 Basic Tools7 Advanced Tools

Applied in

Quantitative (numbers) analysisQualitative (verbal) analysis

Basic QC Tools

1. Check Sheet (Quantitative)2. Graphs and Charts (Quantitative)3. Pareto Diagram (Quantitative)4. Cause and Effect Diagram (Qualitative)5. Histogram (Quantitative)6. Control Chart (Quantitative)7. Scatter Diagram (Quantitative)

Check Sheet, an Example ‐ 1

Problems Checks TotalShirt !!!! !!!! !!!! !!!! !!!! 24Tie !!!! !!!! !!!! !!!! !!!! !!!! !!! 33Pants !!!! !!!! !!!! !!! 18Shoes !! 2Ornaments !!!! !!!! !!!! 15Hair style !!!! 5

CHECK SHEET[Observation of Students Uniform]

Quality Circle: Name:

Place: Date:

Pareto DiagramTo prioritise action to be takenThe priority may be to:

Detect the problem characteristics from the data collected through observationIdentify the most important and root causes from various causes identified

Combination graph of bar and line graph which depict the priority action to be takenFirst, from the data prepare Pareto table with sorted figures, then draw graph in graph paper

Pareto Diagram Example

Problems Total

Shirt 24

Tie 33Pants 18Shoes 2Ornaments 15Hair style 5

Problems Tot Cum

Tie 33 33

Shirt 24 57

Pants 18 75Ornaments 15 90Hair Style 5 95

Shoes 2 97

Pareto TableFrom Ex. 1

Pareto Diagram Example ‐ 1

77.3%58.8%

020406080

Ornamen

tsHairs

0.0%20.0%40.0%60.0%80.0%100.0%

Cause ands Effect Diagram

To identify the causes of the problemThe Purpose of C&E or is:

Causes whose countermeasures depend among yourselfCauses whose countermeasures you have to recommend others to solve your problemCauses which are very important, prioritised but some may not be important

Conduct brainstorming to collect verbal data in fishbone diagram. Fish head as effect (Problem) and Fins as CausesThen, select most important causes and countermeasures which depends on you and only you.

Cause & Effect Diagram / Ishikawa Diagram / Fish Bone Diagram

Misfit Tie & Shirt

Why it is happening

always

PARENTSSCHOOL

STUDENTSSOCIETY ENVIRONMENT

Economy

GuidanceAwareness

Teachers

MonitoringNot strict rules

Awareness

CarelessnessDirty cloths

Like to bedifferent

Otherschools

Fashion

HotDirty

Histogram

FREQUENCY TABLESUN MON TUES WED THUR FRI TOT

L to 3 1 2 2 1 43 to 4 3 3 3 3 2 1 144 to 5 7 8 10 10 7 5 475 to 6 15 18 15 15 18 20 1026 to 7 10 9 9 9 9 11 58M T 7 4 2 1 1 3 3 15Total 40 40 40 40 40 40 240

Less than3

3 to 4 4 to 5 5 to 6 6 to 7 More than7

HISTOGRAM

Control Chart

0.000.50

1.001.50

2.002.50

3.003.50

4.004.50

1 3 5 7 9 11 13 15 17 19 21 23 25 27

January

Control Chart for Student's Bag Weight Monitoring

Scatter Diagram

Scatter Diagram (Student's Age vis a vis TV Watching Time)

0.01.0

2.03.0

4.05.0

6.07.0

5 6 7 8 9 10 11 12 13 14 15 16 17 18

Student's Age in Yrs.

Advanced QC Tools

Affinity Diagram (Qualitative)Relations Diagram (Qualitative)Matrix Diagram (Qualitative)Tree Diagram (Qualitative)Arrow Diagram (Qualitative)Process Decision Program Chart (Qualitative)Matrix Data Analysis (Quantitative)

SQC Case Study Report

Preparation & Presentation

Interaction

4th NCSQC ‘08 Orientation

Thank You Very Much

I wish you all the best in your effort to prepare Total Quality Personat your esteem school

Initiate Students Quality Circles

and make each student at your school GOOD and SMART

Quality Circles in Education

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