Post on 04-Jan-2017
Companion VolumeAppendix
BSB Business Services Training Package Implementation Guide - Appendix
DisclaimerThis work has been produced with the assistance of funding provided by the Commonwealth Government through the Department of Education and Training. The views expressed in this work do not necessarily represent the views of the Department of Education and Training. In addition, the Department of Education and Training does not give warranty or accept any legal liability in relation to the content of this work.
For further information about this Companion Volume or any other work being undertaken by Innovation and Business Skills Australia (IBSA), please visit www.ibsa.org.au
Innovation & Business Skills Australia Level 11, 176 Wellington Parade East Melbourne VIC 3002 Australia p 03 9815 7000 e virtual@ibsa.org.au f 03 9815 7001 w www.ibsa.org.au
© 2016 Commonwealth of Australia
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© 2016 Commonwealth of Australia
Contents
Version control and modification history 4
Appendix 1 List of qualifications, skill sets and units of competency 5
Qualifications in the BSB Business Services Training Package version 2 5
Skill sets in theBSB Business Services Training Package version 2 8
Units of competency in the BSB Business Services Training Package version 2 10
Appendix 2 Mapping information 40
Mapping information 40
Qualification mapping 41
Skill set mapping 46
Unit mapping 51
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BSB Business Services Training Package Implementation Guide - Appendix
Version control and modification historyVersion number Release date CommentsVersion 2 January 2016 Includes review of the following sectors:
• Sustainability (1 new qualification and 6 new units)
• Governance (1 new qualification and 9 new units)
• Marketing and Advertising (3 new qualifications and 12 new units)
• Small Business (2 new qualifications and 6 new units)
One new skill set to meet industry requirements:
• BSBSS00089 Workplace Innovation Skill Set
The following qualifications have been moved from CUL11 Library, Information and Cultural Services Training Package version 1 to BSB Business Services Training Package version 2 and have been updated to meet the Standards for Training Packages:
• CUL30111 Certificate III in Information and Cultural Services
• CUL40111 Certificate IV in Library, Information and Cultural Services
• CUL50111 Diploma of Library and Information Services
The following qualifications have been moved from TAE10 Training and Education Training Package version 3.4 to BSB Business Services Training Package version 2 and have been updated to meet the Standards for Training Packages:
• TAE70210 Graduate Certificate in Management (Learning)
• TAE80210 Graduate Diploma of Management (Learning)
Industry Skills Council (ISC) upgrade to update unit lists and correct typographical errors.
Version 1.2 June 2015 Industry Skills Council (ISC) upgrade to correct typographical errors
Version 1.1 April 2015 Industry Skills Council (ISC) upgrade to correct mapping and typographical errors
Version 1 March 2015 Primary release of restructured BSB Business Services Training Package.
This release of the BSB Business Services Training Package contains 61 qualifications, 35 skill sets and 563 native units of competency (comprising 523 units updated to meet Standards for Training Packages and 40 new units) and 73 imported units
Leadership and Management qualifications added
Managing Diversity qualification added
Portfolio Management qualifications added
Conveyancing qualifications moved from FNS10 Financial Services Training Package to BSB Business Services Training Package.
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Qualifications in the BSB Business Services Training Package version 2
Qualification code Qualification titleBSB10115 Certificate I in Business
BSB20115 Certificate II in Business
BSB20215 Certificate II in Customer Engagement
BSB30115 Certificate III in Business
BSB30215 Certificate III in Customer Engagement
BSB30315 Certificate III in Micro Business Operations
BSB30415 Certificate III in Business Administration
BSB30515 Certificate III in Business Administration (International Education)
BSB30615 Certificate III in International Trade
BSB30715 Certificate III in Work Health and Safety
BSB30815 Certificate III in Recordkeeping
BSB30915 Certificate III in Business Administration (Education)
BSB31015 Certificate III in Business Administration (Legal)
BSB31115 Certificate III in Business Administration (Medical)
Appendix 1 List of qualifications, skill sets and units of competency
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Qualification code Qualification titleBSB31215 Certificate III in Library and Information Services
BSB40215 Certificate IV in Business
BSB40315 Certificate IV in Customer Engagement
BSB40515 Certificate IV in Business Administration
BSB40615 Certificate IV in Business Sales
BSB40715 Certificate IV in Franchising
BSB40915 Certificate IV in Governance
BSB41015 Certificate IV in Human Resources
BSB41115 Certificate IV in International Trade
BSB41415 Certificate IV in Work Health and Safety
BSB41515 Certificate IV in Project Management Practice
BSB41615 Certificate IV in Purchasing
BSB41715 Certificate IV in Recordkeeping
BSB41915 Certificate IV in Business (Governance)
BSB42015 Certificate IV in Leadership and Management
BSB42115 Certificate IV in Library and Information Services
BSB42215 Certificate IV in Legal Services
BSB42315 Certificate IV in Environmental Management and Sustainability
BSB42415 Certificate IV in Marketing and Communication
BSB42515 Certificate IV in Small Business Management
BSB42615 Certificate IV in New Small Business
BSB50215 Diploma of Business
BSB50315 Diploma of Customer Engagement
BSB50415 Diploma of Business Administration
BSB50515 Diploma of Franchising
BSB50615 Diploma of Human Resources Management
BSB50715 Diploma of Business (Governance)
BSB50815 Diploma of International Business
BSB51315 Diploma of Work Health and Safety
BSB51415 Diploma of Project Management
BSB51515 Diploma of Purchasing
BSB51615 Diploma of Quality Auditing
BSB51715 Diploma of Recordkeeping
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BSB Business Services Training Package Implementation Guide - Appendix
Qualification code Qualification titleBSB51915 Diploma of Leadership and Management
BSB52015 Diploma of Conveyancing
BSB52115 Diploma of Library and Information Services
BSB52215 Diploma of Legal Services
BSB52315 Diploma of Governance
BSB52415 Diploma of Marketing and Communication
BSB60215 Advanced Diploma of Business
BSB60615 Advanced Diploma of Work Health and Safety
BSB60815 Advanced Diploma of Recordkeeping
BSB60915 Advanced Diploma of Management (Human Resources)
BSB61015 Advanced Diploma of Leadership and Management
BSB61115 Advanced Diploma of Conveyancing
BSB61215 Advanced Diploma of Program Management
BSB61315 Advanced Diploma of Marketing and Communication
BSB80215 Graduate Diploma of Strategic Leadership
BSB80315 Graduate Certificate in Leadership Diversity
BSB80415 Graduate Diploma of Portfolio Management
BSB80515 Graduate Certificate in Management (Learning)
BSB80615 Graduate Diploma of Management (Learning)
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BSB Business Services Training Package Implementation Guide - Appendix
Skill sets in the BSB Business Services Training Package version 2
Skill set code Skill set titleBSBSS00033 Aspiring Supervisor Skill Set
BSBSS00034 Basic Customer Engagement Skill Set
BSBSS00035 Copyright Skill Set
BSBSS00036 Design Fundamentals Skill Set
BSBSS00037 Design Protection Skill Set
BSBSS00038 Franchising Skill Set
BSBSS00039 Governance Induction Skill Set
BSBSS00040 Innovation Leadership Skill Set
BSBSS00041 Innovation Practice Skill Set
BSBSS00042 Intellectual Property Strategic Management Skill Set
BSBSS00043 Key Management Skill Set
BSBSS00044 Key Recordkeeping Skill Set
BSBSS00045 Legal Transcription Skill Set
BSBSS00046 Managing Innovation Skill Set
BSBSS00047 Medical Transcription Skill Set
BSBSS00048 Patent Skill Set
BSBSS00049 Small Business Contracting Skill Set
BSBSS00050 Small Business Financial Management Skill Set
BSBSS00051 Small Business Home-Based Business Skill Set
BSBSS00052 Small Business ATSI Corporate Governance Skill Set
BSBSS00053 Small Business Intellectual Property Skill Set
BSBSS00054 Small Business Marketing Skill Set
BSBSS00055 Small Business Operations Preparatory Skill Set
BSBSS00056 Small Business Preparatory Skill Set
BSBSS00057 Trade Mark Skill Set
BSBSS00058 Workforce Development Implementation Skill Set
BSBSS00059 Workforce Planning and Development Skill Set
BSBSS00060 Energy Efficiency in Business Skill Set
BSBSS00061 Cloud Computing and Digital Skills for Business Skill Set
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Skill set code Skill set titleBSBSS00062 Workplace Supervisor Language, Literacy and Numeracy Skill Set
BSBSS00063 Team Leader Skill Set
BSBSS00064 Promoting Diversity Awareness in the Workplace Skill Set
BSBSS00065 Implementing Policy for Diversity Skill Set
BSBSS00066 Managing Cultural Diversity Skill Set
BSBSS00067 Planning Diversity Skill Set
BSBSS00068 Service Management Skill Set
BSBSS00069 Archive and Keep Records Skill Set
BSBSS00070 Cataloguing Skill Set
BSBSS00071 Digitisation Skill Set
BSBSS00072 Manage Collections Skill Set
BSBSS00073 Organise and Access Collections Skill Set
BSBSS00074 Manage Association Finances and Risk Skill Set
BSBSS00075 Coordinate Committee Activity Skill Set
BSBSS00076 Conduct Community Liaison to Promote Association Skill Set
BSBSS00077 Marketing and Communication Foundations Skill Set
BSBSS00078 Creative Communication Skill Set
BSBSS00079 Digital Applications Skill Set
BSBSS00080 Media Engagement Skill Set
BSBSS00081 Public Relations Skill Set
BSBSS00082 Marketing Elements Skill Set
BSBSS00083 Marketing Operations Skill Set
BSBSS00084 Strategic Marketing Skill Set
BSBSS00085 Market Analysis Skill Set
BSBSS00086 Campaign Management Skill Set
BSBSS00087 Small Business Growth Skill Set
BSBSS00088 Small Business Survival Skill Set
BSBSS00089 Workplace Innovation Skill Set
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Units of competency in the BSB Business Services Training Package version 2
Unit code Unit titleBSBADM101 Use business equipment and resources
BSBADM301 Produce texts from shorthand notes
BSBADM302 Produce texts from notes
BSBADM303 Produce texts from audio transcription
BSBADM307 Organise schedules
BSBADM311 Maintain business resources
BSBADM401 Produce complex texts from shorthand notes
BSBADM405 Organise meetings
BSBADM406 Organise business travel
BSBADM407 Administer projects
BSBADM409 Coordinate business resources
BSBADM411 Produce complex texts from audio transcription
BSBADM502 Manage meetings
BSBADM503 Plan and manage conferences
BSBADM504 Plan and implement administrative systems
BSBADM506 Manage business document design and development
BSBADV402 Conduct pre campaign testing
BSBADV403 Monitor advertising production
BSBADV404 Schedule advertisements
BSBADV405 Perform media calculations
BSBADV406 Buy and monitor media
BSBADV407 Apply media analysis and processing tools
BSBADV408 Review advertising media options
BSBADV503 Coordinate advertising research
BSBADV507 Develop a media plan
BSBADV509 Create mass print media advertisements
BSBADV510 Create mass electronic media advertisements
BSBADV602 Develop an advertising campaign
BSBADV603 Manage advertising production
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Unit code Unit titleBSBADV604 Execute an advertising campaign
BSBADV605 Evaluate campaign effectiveness
BSBATSIC411 Communicate with the community
BSBATSIC412 Maintain and protect cultural values in the organisation
BSBATSIC511 Plan and conduct a community meeting
BSBATSIL408 Manage a board meeting
BSBATSIL411 Undertake the roles and responsibilities of a board member
BSBATSIL412 Participate effectively as a board member
BSBATSIL413 Review and apply the constitution
BSBATSIL503 Manage conflict
BSBATSIL510 Appoint and work with a manager
BSBATSIL511 Lead the organisation’s strategic planning cycle
BSBATSIL512 Be a leader in the community
BSBATSIM412 Implement a businesslike approach
BSBATSIM414 Oversee the organisation’s annual budget
BSBATSIM416 Oversee organisational planning
BSBATSIM417 Implement organisational plans
BSBATSIM418 Oversee financial management
BSBATSIM419 Contribute to the development and implementation of organisational policies
BSBATSIM420 Oversee asset management
BSBATSIM421 Support a positive and culturally appropriate workplace culture
BSBATSIM505 Control organisational finances
BSBATSIM506 Develop employment policies
BSBATSIM511 Develop enterprise opportunities
BSBATSIM514 Recruit and induct staff
BSBATSIW416 Obtain and manage consultancy services
BSBATSIW417 Select and use technology
BSBATSIW514 Represent your organisation
BSBATSIW515 Secure funding
BSBAUD402 Participate in a quality audit
BSBAUD501 Initiate a quality audit
BSBAUD503 Lead a quality audit
BSBAUD504 Report on a quality audit
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Unit code Unit titleBSBCMM101 Apply basic communication skills
BSBCMM201 Communicate in the workplace
BSBCMM301 Process customer complaints
BSBCMM401 Make a presentation
BSBCMM402 Implement effective communication strategies
BSBCMM501 Develop and nurture relationships
BSBCNV501 Take instructions in relation to a transaction
BSBCNV502 Read and interpret a legal document and provide advice
BSBCNV503 Analyse and interpret legal requirements for a transaction
BSBCNV504 Prepare legal documents
BSBCNV505 Finalise the conveyancing transaction
BSBCNV506 Establish and manage a trust account
BSBCNV601 Identify and conduct searches
BSBCOM401 Organise and monitor the operation of compliance management system
BSBCOM402 Implement processes for the management of a breach in compliance requirements
BSBCOM403 Provide education and training on compliance requirements and systems
BSBCOM404 Promote and liaise on compliance requirements, systems and related issues
BSBCOM405 Promote compliance with legislation
BSBCOM406 Conduct work within a compliance framework
BSBCOM501 Identify and interpret compliance requirements
BSBCOM502 Evaluate and review compliance
BSBCOM503 Develop processes for the management of breaches in compliance requirements
BSBCOM601 Research compliance requirements and issues
BSBCOM602 Develop and create compliance requirements
BSBCOM603 Plan and establish compliance management systems
BSBCON401 Work effectively in a business continuity context
BSBCON601 Develop and maintain business continuity plans
BSBCON801 Establish and review the business continuity management framework and strategies
BSBCRT101 Apply critical thinking techniques
BSBCRT301 Develop and extend critical and creative thinking skills
BSBCRT401 Articulate, present and debate ideas
BSBCRT402 Collaborate in a creative process
BSBCRT403 Explore the history and social impact of creativity
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Unit code Unit titleBSBCRT501 Originate and develop concepts
BSBCRT601 Research and apply concepts and theories of creativity
BSBCUE203 Conduct customer engagement
BSBCUE204 Collect data
BSBCUE205 Prepare for work in a customer engagement environment
BSBCUE301 Use multiple information systems
BSBCUE302 Deploy customer service field staff
BSBCUE303 Conduct a telemarketing campaign
BSBCUE304 Provide sales solutions to customers
BSBCUE305 Process credit applications
BSBCUE306 Process complex accounts
BSBCUE307 Work effectively in customer engagement
BSBCUE308 Conduct outbound customer engagement
BSBCUE309 Develop product and service knowledge for customer engagement operation
BSBCUE403 Schedule customer engagement activity
BSBCUE404 Collect, analyse and record information
BSBCUE405 Survey stakeholders to gather and record information
BSBCUE406 Run a multicentre
BSBCUE407 Administer customer engagement technology
BSBCUE501 Develop business continuity strategy
BSBCUE502 Establish a multicentre
BSBCUE503 Manage data interrogation
BSBCUE504 Integrate customer engagement within the organisation
BSBCUE601 Optimise customer engagement operations
BSBCUE602 Manage customer engagement information
BSBCUE603 Design and launch new customer engagement facilities
BSBCUE604 Develop and maintain a service level strategy
BSBCUE605 Develop and maintain a customer engagement marketing strategy
BSBCUE606 Forecast and plan using customer engagement traffic information analysis
BSBCUE607 Manage customer engagement centre staffing
BSBCUE608 Manage customer engagement operational costs
BSBCUS201 Deliver a service to customers
BSBCUS301 Deliver and monitor a service to customers
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Unit code Unit titleBSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBCUS501 Manage quality customer service
BSBDES201 Follow a design process
BSBDES202 Evaluate the nature of design in a specific industry context
BSBDES301 Explore the use of colour
BSBDES302 Explore and apply the creative design process to 2D forms
BSBDES303 Explore and apply the creative design process to 3D forms
BSBDES304 Source and apply design industry knowledge
BSBDES305 Source and apply information on the history and theory of design
BSBDES401 Generate design solutions
BSBDES402 Interpret and respond to a design brief
BSBDES403 Develop and extend design skills and practice
BSBDES501 Implement design solutions
BSBDES502 Establish, negotiate and refine a design brief
BSBDES601 Manage design realisation
BSBDES602 Research global design trends
BSBDES801 Research and apply design theory
BSBDIV301 Work effectively with diversity
BSBDIV501 Manage diversity in the workplace
BSBDIV601 Develop and implement diversity policy
BSBDIV801 Conduct strategic diversity workforce planning
BSBDIV802 Conduct strategic planning for diversity learning practices
BSBDIV803 Develop cross cultural communication and negotiation strategies
BSBEBU401 Review and maintain a website
BSBEBU501 Investigate and design e-business solutions
BSBEBU502 Implement e-business solutions
BSBEDU301 Assist with monitoring compliance in international education services
BSBEDU302 Assist in resolution of issues and incidents in an international education environment
BSBEDU303 Assist with the provision of international education information
BSBEDU304 Assist with the provision of pastoral care services to international students
BSBEDU305 Assist with international education events and programs
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Unit code Unit titleBSBEMS401 Develop and implement business development strategies to expand client base
BSBEMS402 Develop and implement strategies to source and assess candidates
BSBEMS403 Develop and provide employment management services to candidates
BSBEMS404 Manage the recruitment process for client organisations
BSBFIA301 Maintain financial records
BSBFIA302 Process payroll
BSBFIA303 Process accounts payable and receivable
BSBFIA304 Maintain a general ledger
BSBFIA401 Prepare financial reports
BSBFIA402 Report on financial activity
BSBFIA501 Report on finances related to international business
BSBFIM501 Manage budgets and financial plans
BSBFIM502 Manage payroll
BSBFIM601 Manage finances
BSBFIM801 Manage financial resources
BSBFLM303 Contribute to effective workplace relationships
BSBFLM305 Support operational plan
BSBFLM306 Provide workplace information and resourcing plans
BSBFLM309 Support continuous improvement systems and processes
BSBFLM311 Support a workplace learning environment
BSBFLM312 Contribute to team effectiveness
BSBFLM313 Apply language, literacy and numeracy to support others in the workplace
BSBFLM314 Mentor others in the workplace to support their language, literacy and numeracy skill development
BSBFRA301 Work within a franchise
BSBFRA401 Manage compliance with franchisee obligations and legislative requirements
BSBFRA402 Establish a franchise
BSBFRA403 Manage relationship with franchisor
BSBFRA404 Manage a multiple-site franchise
BSBFRA501 Establish a franchise operation
BSBFRA502 Manage a franchise operation
BSBFRA503 Manage establishment of new sites or regions
BSBFRA504 Manage relationships with franchisees
BSBFRA505 Manage closure of a franchise
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Unit code Unit titleBSBGOV401 Implement board member responsibilities
BSBGOV402 Work within organisational structure
BSBGOV403 Analyse financial reports and budgets
BSBGOV404 Communicate with community stakeholders
BSBGOV405 Undertake the roles and responsibilities of a committee or a board member
BSBGOV501 Review and apply the organisation's constitution
BSBGOV502 Recruit and coordinate committee members
BSBGOV503 Conduct organisational strategic planning
BSBGOV504 Monitor organisational finances
BSBGOV505 Seek and apply for funding opportunities
BSBGOV506 Manage advocacy for your organisation
BSBGOV507 Manage board or committee and organisational conflict
BSBHRM403 Support performance management process
BSBHRM404 Review human resource functions
BSBHRM405 Support the recruitment, selection and induction of staff
BSBHRM501 Manage human resource services
BSBHRM502 Manage human resource management information systems
BSBHRM505 Manage remuneration and employee benefits
BSBHRM506 Manage recruitment selection and induction processes
BSBHRM507 Manage separation or termination
BSBHRM509 Manage rehabilitation or return to work programs
BSBHRM510 Manage mediation processes
BSBHRM511 Manage expatriate staff
BSBHRM512 Develop and manage performance management processes
BSBHRM513 Manage workforce planning
BSBHRM602 Manage human resource strategic planning
BSBHRM604 Manage employee relations
BSBIND201 Work effectively in a business environment
BSBIND301 Work effectively in an educational environment
BSBIND302 Work effectively in the international education services industry
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBINM301 Organise workplace information
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Unit code Unit titleBSBINM302 Utilise a knowledge management system
BSBINM303 Handle receipt and despatch of information
BSBINM401 Implement workplace information system
BSBINM501 Manage an information or knowledge management system
BSBINM601 Manage knowledge and information
BSBINN201 Contribute to workplace innovation
BSBINN301 Promote innovation in a team environment
BSBINN501 Establish systems that support innovation
BSBINN502 Build and sustain an innovative work environment
BSBINN601 Lead and manage organisational change
BSBINN801 Lead innovative thinking and practice
BSBINT301 Apply knowledge of the international trade environment to complete work
BSBINT302 Apply knowledge of legislation relevant to international trade to complete work
BSBINT303 Organise the importing and exporting of goods
BSBINT304 Assist in the international transfer of services
BSBINT305 Prepare business documents for the international trade of goods
BSBINT306 Apply knowledge of international finance and insurance to complete work requirements
BSBINT401 Research international business opportunities
BSBINT405 Apply knowledge of import and export international conventions, laws and finance
BSBINT407 Prepare business advice on export Free-on-Board Value
BSBINT408 Prepare business advice on the taxes and duties for international trade transactions
BSBINT409 Plan for international trade
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
BSBIPR401 Use and respect copyright
BSBIPR402 Protect and use new inventions and innovations
BSBIPR403 Protect and use brands and business identity
BSBIPR404 Protect and use innovative designs
BSBIPR405 Protect and use intangible assets in small business
BSBIPR501 Manage intellectual property to protect and grow business
BSBIPR601 Develop and implement strategies for intellectual property management
BSBITA401 Design databases
BSBITA601 Configure and optimise customer contact technology
BSBITB501 Establish and maintain a workgroup computer network
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Unit code Unit titleBSBITB801 Implement advanced electronic technologies
BSBITS401 Maintain business technology
BSBITU101 Operate a personal computer
BSBITU102 Develop keyboard skills
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBITU203 Communicate electronically
BSBITU301 Create and use databases
BSBITU302 Create electronic presentations
BSBITU303 Design and produce text documents
BSBITU304 Produce spreadsheets
BSBITU305 Conduct online transactions
BSBITU306 Design and produce business documents
BSBITU307 Develop keyboarding speed and accuracy
BSBITU309 Produce desktop published documents
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spreadsheets
BSBITU404 Produce complex desktop published documents
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness
BSBLDR404 Lead a diverse workforce
BSBLDR501 Develop and use emotional intelligence
BSBLDR502 Lead and manage effective workplace relationships
BSBLDR503 Communicate with influence
BSBLDR504 Implement diversity in the workplace
BSBLDR801 Lead personal and strategic transformation
BSBLDR802 Lead the strategic planning process for an organisation
BSBLDR803 Develop and cultivate collaborative partnerships and relationships
BSBLDR804 Influence and shape diversity management
BSBLDR805 Lead and influence change
BSBLDR806 Lead and influence ethical practice
BSBLED101 Plan skills development
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Unit code Unit titleBSBLED301 Undertake e-learning
BSBLED401 Develop teams and individuals
BSBLED501 Develop a workplace learning environment
BSBLED502 Manage programs that promote personal effectiveness
BSBLED503 Maintain and enhance professional practice
BSBLED802 Lead learning strategy implementation
BSBLED803 Implement improved learning practice
BSBLED804 Review enterprise e-learning systems and solutions implementation
BSBLED805 Plan and implement a mentoring program
BSBLED806 Plan and implement a coaching strategy
BSBLED807 Establish career development services
BSBLED808 Conduct a career development session
BSBLED809 Identify and communicate trends in career development
BSBLED810 Develop human capital
BSBLEG301 Apply knowledge of the legal system to complete tasks
BSBLEG302 Carry out search of the public record
BSBLEG303 Deliver court documentation
BSBLEG304 Apply the principles of confidentiality and security within the legal environment
BSBLEG305 Use legal terminology in order to carry out tasks
BSBLEG306 Maintain records for time and disbursements in a legal practice
BSBLEG308 Assist in prioritising and planning activities in a legal practice
BSBLEG403 Maintain trust accounts
BSBLEG413 Identify and apply the legal framework
BSBLEG414 Establish and maintain a file in legal services
BSBLEG415 Apply the principles of contract law
BSBLEG416 Apply the principles of the law of torts
BSBLEG417 Apply the principles of evidence law
BSBLEG418 Produce complex legal documents
BSBLEG510 Apply legal principles in family law matters
BSBLEG511 Apply legal principles in criminal law matters
BSBLEG512 Apply legal principles in property law matters
BSBLEG513 Apply legal principles in corporation law matters
BSBLEG514 Assist with civil procedure
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Unit code Unit titleBSBLEG515 Apply legal principles in wills and probate matters
BSBLIB201 Assist with circulation services
BSBLIB202 Process information resource orders
BSBLIB301 Catalogue objects into collections
BSBLIB302 Develop and apply knowledge of archives
BSBLIB303 Provide multimedia support
BSBLIB304 Develop and use information literacy skills
BSBLIB305 Use established cataloguing tools
BSBLIB306 Process and maintain information resources
BSBLIB401 Record and maintain collection information
BSBLIB402 Consolidate and maintain industry knowledge
BSBLIB403 Complete a range of cataloguing activities
BSBLIB404 Use integrated library management systems
BSBLIB405 Assist customers to access information
BSBLIB406 Obtain information from external and networked sources
BSBLIB407 Search library and information databases
BSBLIB501 Manage lending and borrowing processes for collection
BSBLIB502 Manage the development of collections
BSBLIB503 Develop and promote activities, events and public programs
BSBLIB504 Develop exhibition concepts
BSBLIB505 Develop disaster management plans
BSBLIB506 Maintain digital repositories
BSBLIB507 Promote literature and reading
BSBLIB508 Analyse and describe information resources
BSBLIB509 Provide subject access and classify material
BSBLIB510 Use and monitor advanced functions of integrated library management systems
BSBLIB511 Research and analyse information to meet customer needs
BSBLIB512 Develop and maintain community and stakeholder relationships
BSBLIB513 Monitor compliance with copyright and licence requirements
BSBLIB601 Research and document collection material
BSBLIB602 Develop and monitor procedure for the movement and storage of collection material
BSBLIB603 Contribute to collection management
BSBLIB604 Extend own information literacy skills to locate information
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Unit code Unit titleBSBLIB605 Analyse and describe specialist and complex material
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED304 Assist in controlling stocks and supplies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
BSBMED401 Manage patient recordkeeping system
BSBMGT401 Show leadership in the workplace
BSBMGT402 Implement operational plan
BSBMGT403 Implement continuous improvement
BSBMGT404 Lead and facilitate off-site staff
BSBMGT405 Provide personal leadership
BSBMGT406 Plan and monitor continuous improvement
BSBMGT407 Apply digital solutions to work processes
BSBMGT502 Manage people performance
BSBMGT516 Facilitate continuous improvement
BSBMGT517 Manage operational plan
BSBMGT518 Develop organisation policy
BSBMGT519 Incorporate digital solutions into plans and practices
BSBMGT520 Plan and manage the flexible workforce
BSBMGT521 Plan, implement and review a quality assurance program
BSBMGT605 Provide leadership across the organisation
BSBMGT608 Manage innovation and continuous improvement
BSBMGT615 Contribute to organisation development
BSBMGT616 Develop and implement strategic plans
BSBMGT617 Develop and implement a business plan
BSBMGT618 Develop an engagement centre business plan
BSBMGT619 Identify and implement business innovation
BSBMGT621 Design and manage the enterprise quality management system
BSBMGT622 Manage resources
BSBMGT623 Monitor corporate governance activities
BSBMGT624 Develop and implement corporate social responsibility
BSBMGT801 Direct the development of a knowledge management strategy for a business
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Unit code Unit titleBSBMGT802 Lead design and review of enterprise systems
BSBMGT803 Use financial and economic information for strategic decision making
BSBMKG401 Profile the market
BSBMKG408 Conduct market research
BSBMKG409 Design direct response offers
BSBMKG410 Test direct marketing activities
BSBMKG411 Analyse direct marketing databases
BSBMKG412 Conduct e-marketing communications
BSBMKG413 Promote products and services
BSBMKG414 Undertake marketing activities
BSBMKG415 Research international markets
BSBMKG416 Market goods and services internationally
BSBMKG417 Apply marketing communication across a convergent industry
BSBMKG418 Develop and apply knowledge of marketing communication industry
BSBMKG419 Analyse consumer behaviour
BSBMKG420 Create digital media user experiences
BSBMKG421 Optimise digital media impact
BSBMKG501 Identify and evaluate marketing opportunities
BSBMKG502 Establish and adjust the marketing mix
BSBMKG506 Plan market research
BSBMKG507 Interpret market trends and developments
BSBMKG508 Plan direct marketing activities
BSBMKG509 Implement and monitor direct marketing activities
BSBMKG510 Plan e-marketing communications
BSBMKG511 Analyse data from international markets
BSBMKG512 Forecast international market and business needs
BSBMKG513 Promote products and services to international markets
BSBMKG514 Implement and monitor marketing activities
BSBMKG515 Conduct a marketing audit
BSBMKG516 Profile international markets
BSBMKG517 Analyse consumer behaviour for specific international markets
BSBMKG518 Plan and implement services marketing
BSBMKG519 Plan and implement business-to-business marketing
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Unit code Unit titleBSBMKG520 Manage compliance within the marketing legislative framework
BSBMKG521 Plan and implement sponsorship and event marketing
BSBMKG522 Plan measurement of marketing effectiveness
BSBMKG523 Design and develop an integrated marketing communication plan
BSBMKG524 Design effective user experiences
BSBMKG525 Design effective web search responses
BSBMKG526 Develop strategies to monetise digital engagement
BSBMKG527 Plan social media engagement
BSBMKG528 Mine data to identify industry directions
BSBMKG529 Manage client account
BSBMKG530 Create distributed multiplatform digital advertisements
BSBMKG603 Manage the marketing process
BSBMKG605 Evaluate international marketing opportunities
BSBMKG606 Manage international marketing programs
BSBMKG607 Manage market research
BSBMKG608 Develop organisational marketing objectives
BSBMKG609 Develop a marketing plan
BSBMKG610 Develop, implement and monitor a marketing campaign
BSBMKG611 Manage measurement of marketing effectiveness
BSBPMG409 Apply project scope management techniques
BSBPMG410 Apply project time-management techniques
BSBPMG411 Apply project quality-management techniques
BSBPMG412 Apply project cost-management techniques
BSBPMG413 Apply project human resources management approaches
BSBPMG414 Apply project information management and communications techniques
BSBPMG415 Apply project risk-management techniques
BSBPMG416 Apply project procurement procedures
BSBPMG417 Apply project life cycle management processes
BSBPMG418 Apply project stakeholder engagement techniques
BSBPMG511 Manage project scope
BSBPMG512 Manage project time
BSBPMG513 Manage project quality
BSBPMG514 Manage project cost
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BSB Business Services Training Package Implementation Guide - Appendix
Unit code Unit titleBSBPMG515 Manage project human resources
BSBPMG516 Manage project information and communication
BSBPMG517 Manage project risk
BSBPMG518 Manage project procurement
BSBPMG519 Manage project stakeholder engagement
BSBPMG520 Manage project governance
BSBPMG521 Manage project integration
BSBPMG522 Undertake project work
BSBPMG601 Direct the integration of projects
BSBPMG602 Direct the scope of a project program
BSBPMG603 Direct time management of a project program
BSBPMG604 Direct cost management of a project program
BSBPMG605 Direct quality management of a project program
BSBPMG606 Direct human resources management of a project program
BSBPMG607 Direct communications management of a project program
BSBPMG609 Direct procurement and contracting for a project program
BSBPMG610 Enable program execution
BSBPMG611 Facilitate stakeholder engagement
BSBPMG612 Implement program governance
BSBPMG613 Manage benefits
BSBPMG614 Engage in collaborative alliances
BSBPMG615 Manage program delivery
BSBPMG616 Manage program risk
BSBPMG617 Provide leadership for the program
BSBPMG801 Prioritise projects and programs
BSBPMG802 Select and balance the portfolio
BSBPMG803 Manage and review portfolio performance
BSBPMG804 Govern the portfolio
BSBPMG805 Lead the portfolio
BSBPMG806 Manage portfolio communications and change
BSBPMG807 Manage portfolio resources
BSBPMG808 Manage portfolio risk
BSBPRO301 Recommend products and services
25
Unit code Unit titleBSBPRO401 Develop product knowledge
BSBPUB401 Develop and apply knowledge of public relations industry
BSBPUB402 Develop public relations campaigns
BSBPUB403 Develop public relations documents
BSBPUB501 Manage the public relations publication process
BSBPUB502 Develop and manage complex public relations campaigns
BSBPUB503 Manage fundraising and sponsorship activities
BSBPUB504 Develop and implement crisis management plans
BSBPUR301 Purchase goods and services
BSBPUR401 Plan purchasing
BSBPUR402 Negotiate contracts
BSBPUR403 Conduct international purchasing
BSBPUR501 Develop, implement and review purchasing strategies
BSBPUR502 Manage supplier relationships
BSBPUR503 Manage international purchasing
BSBPUR504 Manage a supply chain
BSBREL401 Establish networks
BSBREL402 Build client relationships and business networks
BSBREL403 Implement international client relationship strategies
BSBREL501 Build international client relationships
BSBREL502 Build international business networks
BSBRES401 Analyse and present research information
BSBRES404 Research legal information using primary sources
BSBRES502 Research legal information using secondary sources
BSBRES801 Initiate and lead applied research
BSBRKG301 Control records
BSBRKG302 Undertake disposal
BSBRKG303 Retrieve information from records
BSBRKG304 Maintain business records
BSBRKG305 Review recordkeeping functions
BSBRKG401 Review the status of a record
BSBRKG402 Provide information from and about records
BSBRKG403 Set up a business or records system for a small business
26
Unit code Unit titleBSBRKG404 Monitor and maintain records in an online environment
BSBRKG502 Manage and monitor business or records systems
BSBRKG505 Document or reconstruct a business or records system
BSBRKG506 Develop and maintain terminology and classification schemes
BSBRKG601 Define recordkeeping framework
BSBRKG603 Prepare a functional analysis for an organisation
BSBRKG604 Determine security and access rules and procedures
BSBRKG605 Determine records requirements to document a function
BSBRKG606 Design a records retention and disposal schedule
BSBRKG607 Document and monitor the record creating context
BSBRKG608 Plan management of records over time
BSBRSK401 Identify risk and apply risk management processes
BSBRSK501 Manage risk
BSBSLS407 Identify and plan sales prospects
BSBSLS408 Present, secure and support sales solutions
BSBSLS501 Develop a sales plan
BSBSLS502 Lead and manage a sales team
BSBSMB201 Identify suitability for micro business
BSBSMB301 Investigate micro business opportunities
BSBSMB302 Develop a micro business proposal
BSBSMB303 Organise finances for the micro business
BSBSMB304 Determine resource requirements for the micro business
BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
BSBSMB306 Plan a home based business
BSBSMB307 Set up information and communications technology for the micro business
BSBSMB308 Improve energy efficiency in micro or small business operations
BSBSMB401 Establish legal and risk management requirements of small business
BSBSMB402 Plan small business finances
BSBSMB403 Market the small business
BSBSMB404 Undertake small business planning
BSBSMB405 Monitor and manage small business operations
BSBSMB406 Manage small business finances
BSBSMB407 Manage a small team
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BSB Business Services Training Package Implementation Guide - Appendix
Unit code Unit titleBSBSMB408 Manage personal, family, cultural and business obligations
BSBSMB409 Build and maintain relationships with small business stakeholders
BSBSMB410 Review and implement energy efficiency in business operations
BSBSMB411 Manage specialist external advisory services
BSBSMB412 Introduce cloud computing into business operations
BSBSMB413 Design a digital action plan for small business
BSBSMB414 Time management for small business
BSBSMB415 Refine and strengthen a small business
BSBSMB416 Plan small business growth
BSBSMB417 Recruit staff
BSBSMB418 Manage compliance for small business
BSBSUS201 Participate in environmentally sustainable work practices
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBSUS402 Implement an environmental management plan
BSBSUS403 Measure, monitor and reduce carbon emissions
BSBSUS404 Assess, implement, monitor and report on waste management
BSBSUS405 Assess, monitor and reduce water use
BSBSUS406 Identify and apply sustainability rating tools
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS201 Contribute to health and safety of self and others
BSBWHS301 Maintain workplace safety
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBWHS303 Participate in WHS hazard identification, risk assessment and risk control
BSBWHS304 Participate effectively in WHS communication and consultation processes
BSBWHS305 Contribute to WHS issue resolution
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBWHS402 Assist with compliance with WHS laws
BSBWHS403 Contribute to implementing and maintaining WHS consultation and participation processes
BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control
BSBWHS405 Contribute to implementing and maintaining WHS management systems
BSBWHS406 Assist with responding to incidents
BSBWHS407 Assist with claims management, rehabilitation and return-to-work programs
BSBWHS408 Assist with effective WHS management of contractors
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BSB Business Services Training Package Implementation Guide - Appendix
Unit code Unit titleBSBWHS409 Assist with workplace monitoring processes
BSBWHS410 Contribute to work-related health and safety measures and initiatives
BSBWHS501 Ensure a safe workplace
BSBWHS502 Manage effective WHS consultation and participation processes
BSBWHS503 Contribute to the systematic management of WHS risk
BSBWHS504 Manage WHS risks
BSBWHS505 Investigate WHS incidents
BSBWHS506 Contribute to developing, implementing and maintaining WHS management systems
BSBWHS507 Contribute to managing WHS information systems
BSBWHS508 Manage WHS hazards associated with plant
BSBWHS509 Facilitate the development and use of risk management tools
BSBWHS510 Contribute to implementing emergency procedures
BSBWHS601 Apply legislative frameworks for WHS
BSBWHS602 Facilitate WHS activities
BSBWHS603 Implement WHS risk management
BSBWHS604 Evaluate the WHS performance of organisations
BSBWHS605 Develop, implement and maintain WHS management systems
BSBWHS606 Conduct a WHS audit
BSBWHS607 Apply ergonomics to manage WHS risks
BSBWHS608 Assist with applying occupational hygiene to manage WHS risks
BSBWHS609 Advise on the application of safe design principles to control WHS risks
BSBWOR201 Manage personal stress in the workplace
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an off-site worker
BSBWOR403 Manage stress in the workplace
BSBWOR404 Develop work priorities
BSBWOR501 Manage personal work priorities and professional development
BSBWOR502 Lead and manage team effectiveness
BSBWRK409 Prepare for and participate in dispute resolution
BSBWRK411 Support employee and industrial relations procedures
29
Unit code Unit titleBSBWRK510 Manage employee relations
BSBWRT301 Write simple documents
BSBWRT401 Write complex documents
BSBWRT501 Write persuasive copy
30
Units of competency with pre-requisitesNo units of competency in this training package have pre-requisites.
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© 2016 Commonwealth of Australia
BSB Business Services Training Package Implementation Guide - Appendix
Imported units of competencyA range of units of competency have been imported into the BSB Business Services Training Package to provide greater flexibility, choice and transferability of skills within the industry.
Imported unit code Imported unit title OriginAHCBUS607A Implement a monitoring, evaluation and reporting program AHC10 Agriculture,
Horticulture and Conservation and Land Management Training Package
AHCSAW302A Implement Erosion and Sediment Control Measures AHC10 Agriculture, Horticulture and Conservation and Land Management Training Package
CHCAD402D Support the interests, rights and needs of clients within duty of care requirements
CHC08 Community Services Training Package
CHCCS407C Operate referral procedures CHC08 Community Services Training Package
CHCCS412E Deliver and develop client services CHC08 Community Services Training Package
CHCFAM504C Respond to and contain critical incidents CHC08 Community Services Training Package
CHCINF505D Meet statutory and organisation information requirements CHC08 Community Services Training Package
CHCLLN403A Identify clients with language, literacy and numeracy needs and respond effectively
CHC08 Community Services Training Package
CHCNET503D Develop new networks CHC08 Community Services Training Package
CHCORG501B Facilitate workplace change and innovation CHC08 Community Services Training Package
CHCORG525D Recruit and coordinate volunteers CHC08 Community Services Training Package
CHCORG614C Manage a community sector organisation CHC08 Community Services Training Package
CHCPOL403C Undertake research activities CHC08 Community Services Training Package
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BSB Business Services Training Package Implementation Guide - Appendix
Imported unit code Imported unit title OriginCPCCOHS1001A Work safely in the construction industry CPC08 Construction,
Plumbing and Services Training Package
CPPDSM4047A Implement and monitor procurement process CPP07 Property Services Training Package
CPPWMT3044A Identify wastes and hazards CPP07 Property Services Training Package
CUAATS301 Develop and apply knowledge of Aboriginal or Torres Strait Islander cultural
CUA Creative Arts and Culture Training Package
CUAATS504 Work with Aboriginal and Torres Strait Islander cultural material CUA Creative Arts and Culture Training Package
CUACNM301 Move and store collection material CUA Creative Arts and Culture Training Package
CUACNM401 Assess the significance of collection objects CUA Creative Arts and Culture Training Package
CUACNM402 Prepare display mounts for collection material CUA Creative Arts and Culture Training Package
CUACNM403 Work with cultural material CUA Creative Arts and Culture Training Package
CUACNM501 Assess the significance of collections CUA Creative Arts and Culture Training Package
CUACNM601 Manage collection maintenance and preservation procedures CUA Creative Arts and Culture Training Package
CUADIG303 Produce and prepare photo images CUA Creative Arts and Culture Training Package
CUAEVP201 Assist with the presentation of public activities and events CUA Creative Arts and Culture Training Package
CUAEVP401 Present information on activities, events and public programs CUA Creative Arts and Culture Training Package
CUAEVP402 Design and develop interpretive displays CUA Creative Arts and Culture Training Package
CUAEVP403 Install and dismantle exhibition elements CUA Creative Arts and Culture Training Package
CUAEVP501 Coordinate the installation and dismantling of exhibitions CUA Creative Arts and Culture Training Package
33
Imported unit code Imported unit title OriginCUAEVP502 Develop and implement exhibition interpretive strategies CUA Creative Arts and
Culture Training Package
CUAFIM401 Obtain revenue to support operations CUA Creative Arts and Culture Training Package
CUAIND202 Develop and apply knowledge of information and cultural services' organisations
CUA Creative Arts and Culture Training Package
CUAIND301 Work effectively in the creative arts industry CUA Creative Arts and Culture Training Package
CUAPRE401 Implement preventive conservation activities CUA Creative Arts and Culture Training Package
CUAWRT401 Edit text CUA Creative Arts and Culture Training Package
CUAWRT402 Write extended stories CUA Creative Arts and Culture Training Package
FNSACC301 Process financial transactions and extract interim reports FNS Financial Services Training Package
FNSACC403 Make decisions in a legal context FNS Financial Services Training Package
FNSACC406 Set up and operate a computerised accounting system FNS Financial Services Training Package
FNSCMP501 Comply with financial services legislation FNS Financial Services Training Package
FNSCUS501 Develop and nurture relationships with clients, other professionals and third party referrers
FNS Financial Services Training Package
FNSFLT201 Develop and use a personal budget FNS Financial Services Training Package
FNSFLT203 Develop knowledge of debt and consumer credit FNS Financial Services Training Package
FNSINC401 Apply principles of professional practice to work in the financial services industry
FNS Financial Services Training Package
FNSORG501 Develop and manage a budget FNS Financial Services Training Package
FNSORG601 Negotiate to achieve goals and manage disputes FNS Financial Services Training Package
34
Imported unit code Imported unit title OriginFNSORG602 Develop and manage financial systems FNS Financial Services
Training Package
FNSPIM412 Participate in formal communication processes FNS Financial Services Training Package
FNSPRM601 Establish, supervise and monitor practice systems to conform with legislation and regulations
FNS Financial Services Training Package
FNSPRM602 Improve the practice FNS Financial Services Training Package
FNSPRM603 Grow the practice FNS Financial Services Training Package
FNSSAM301 Identify opportunities for cross-selling products and services FNS Financial Services Training Package
FNSSAM402 Implement a sales plan FNS Financial Services Training Package
HLTAID003 Provide first aid HLT Health Training Package
HLTAID005 Provide first aid in remote situation HLT Health Training Package
HLTHIR403C Work effectively with culturally diverse clients and co-workers HLT Health Training Package
ICPDMT321 Capture a digital image ICP Printing and Graphic Arts Training Package
ICPDMT322 Edit a digital image ICP Printing and Graphic Arts Training Package
ICPPRN386 Troubleshoot digital media ICP Printing and Graphic Arts Training Package
ICPPRP322 Digitise images for reproduction ICP Printing and Graphic Arts Training Package
ICPPRP397 Transfer digital files ICP Printing and Graphic Arts Training Package
ICPPRP422 Digitise complex images for reproduction ICP Printing and Graphic Arts Training Package
ICTGAM504 Manage interactive media production ICT Information and Communications Technology Training Package
ICTICT103 Use, communicate and search securely on the internet ICT Information and Communications Technology Training Package
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BSB Business Services Training Package Implementation Guide - Appendix
Imported unit code Imported unit title OriginICTICT104 Use digital devices ICT Information and
Communications Technology Training Package
ICTICT203 Operate application software packages ICT Information and Communications Technology Training Package
ICTICT204 Operate a digital media technology package ICT Information and Communications Technology Training Package
ICTICT209 Interact with ICT clients ICT Information and Communications Technology Training Package
ICTICT308 Use advanced features of computer applications ICT Information and Communications Technology Training Package
ICTICT511 Match ICT needs with the strategic direction of the enterprise ICT Information and Communications Technology Training Package
ICTICT515 Verify client business requirements ICT Information and Communications Technology Training Package
ICTICT602 Develop contracts and manage contracted performance ICT Information and Communications Technology Training Package
ICTICT606 Develop communities of practice ICT Information and Communications Technology Training Package
ICTSAS204 Record client support requirements ICT Information and Communications Technology Training Package
ICTSAS305 Provide ICT advice to clients ICT Information and Communications Technology Training Package
ICTSAS410 Identify and resolve client IT problems ICT Information and Communications Technology Training Package
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BSB Business Services Training Package Implementation Guide - Appendix
Imported unit code Imported unit title OriginICTWEB201 Use social media tools for collaboration and engagement ICT Information and
Communications Technology Training Package
ICTWEB417 Integrate social web technologies ICT Information and Communications Technology Training Package
ICTWEB418 Use development software and IT tools to build a basic website ICT Information and Communications Technology Training Package
ICTWEB420 Write content for web pages ICT Information and Communications Technology Training Package
MSAENV472B Implement and monitor environmentally sustainable work practices MSA07 Manufacturing Training Package
MSS015002A Develop strategies for more sustainable use of resources MSS11 Sustainability Training Package
PSPETHC301B Uphold the values and principles of public service PSP12 Public Sector Training Package
PSPETHC401A Uphold and support the values and principles of public service PSP12 Public Sector Training Package
PSPETHC501B Promote the values and ethos of public service PSP12 Public Sector Training Package
PSPGOV314A Contribute to conflict management PSP12 Public Sector Training Package
PSPGOV406B Gather and analyse information PSP12 Public Sector Training Package
PSPGOV407B Provide a quotation PSP12 Public Sector Training Package
PSPGOV422A Apply government processes PSP12 Public Sector Training Package
PSPGOV507A Undertake negotiations PSP12 Public Sector Training Package
PSPGOV602B Establish and maintain strategic networks PSP12 Public Sector Training Package
PSPHR616A Manage performance management system PSP12 Public Sector Training Package
37
Imported unit code Imported unit title OriginPSPLEGN301B Comply with legislation in the public sector PSP12 Public Sector Training
Package
PSPMNGT607B Develop a business case PSP12 Public Sector Training Package
PSPMNGT614 Facilitate knowledge management PSP12 Public Sector Training Package
PSPPOL404A Support policy implementation PSP12 Public Sector Training Package
PSPPROC406B Procure goods and services PSP12 Public Sector Training Package
PSPPROC411A Plan procurement PSP12 Public Sector Training Package
PSPPROC412A Develop and distribute requests for offers PSP12 Public Sector Training Package
PSPPROC413A Select providers and develop contracts PSP12 Public Sector Training Package
PSPPROC503B Manage contract performance PSP12 Public Sector Training Package
PSPPROC504B Finalise contracts PSP12 Public Sector Training Package
PSPPROC506A Plan to manage a contract PSP12 Public Sector Training Package
PSPPROC607A Manage strategic contracts PSP12 Public Sector Training Package
PUAWER001B Identify, prevent and report potential workplace emergency situations PUA12 Public Safety Training Package
PUAWER002B Ensure workplace emergency prevention procedures, systems and processes are implemented
PUA12 Public Safety Training Package
PUAWER003B Manage and monitor workplace emergency procedures, equipment and other resources
PUA12 Public Safety Training Package
PUAWER004B Respond to workplace emergencies PUA12 Public Safety Training Package
SIRXQUA001A Develop innovative ideas at work SIR07 Retail Services Training Package
38
Imported unit code Imported unit title OriginSIRXQUA002A Lead a team to foster innovation SIR07 Retail Services
Training Package
SIRXSLS201 Sell products and services SIR07 Retail Services Training Package
SISXFAC003 Implement facility maintenance program SIS Sport, Fitness and Recreation Training Package
SITTGDE101 Interpret aspects of local Australian Indigenous culture SIT12 Tourism, Travel and Hospitality Training Package
SITTGDE304 Prepare and present tour commentaries or activities SIT12 Tourism, Travel and Hospitality Training Package
SITTGDE305 Develop and maintain the general and regional knowledge required by guides
SIT12 Tourism, Travel and Hospitality Training Package
SITTGDE309 Prepare specialised interpretive content on cultural and heritage environments
SIT12 Tourism, Travel and Hospitality Training Package
SITXCOM201 Show social and cultural sensitivity SIT12 Tourism, Travel and Hospitality Training Package
SITXCOM202 Provide a briefing or scripted commentary SIT12 Tourism, Travel and Hospitality Training Package
SITXHRM401 Roster staff SIT12 Tourism, Travel and Hospitality Training Package
SITXMPR401 Coordinate production of brochures and marketing materials SIT12 Tourism, Travel and Hospitality Training Package
TAEASS301 B Contribute to assessment TAE10 Training and Education Training Package
TAEDEL301 A Provide work skill instruction TAE10 Training and Education Training Package
TAEDEL401 A Plan, organise and deliver group-based learning TAE10 Training and Education Training Package
TAEDEL402 A Plan, organise and facilitate learning in the workplace TAE10 Training and Education Training Package
TAEDEL404 A Mentor in the workplace TAE10 Training and Education Training Package
TAEDES401 A Design and develop learning programs TAE10 Training and Education Training Package
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BSB Business Services Training Package Implementation Guide - Appendix
Imported unit code Imported unit title OriginTAELED703A Implement improved learning practice TAE10 Training and
Education Training Package
TAELED704A Review enterprise e-learning systems and solutions TAE10 Training and Education Training Package
TAETAS501B Undertake organisational training needs analysis TAE10 Training and Education Training Package
TLIE4006A Collect, analyse and present workplace data and information TLI10 Transport and Logistics Training Package
40
Mapping informationThe information provided is a general summary only. IBSA recommends using the Compare Content Tool available on the training.gov.au (TGA) website for more information about specific changes.
Visit https://www.youtube.com/watch?v=EjhNe3Bu0H4 to watch a video on how to use this tool.
Appendix 2 Mapping information
41
Qualification mappingMapping from BSB Business Services Training Package version 1.2 to BSB Business Services Training Package version 2.
Qualification code and title BSB Business Services version 1.2
Qualification code and title BSB Business Services version 2
Comments Equivalence to previous qualification
BSB30115 Certificate III in Business
BSB30115 Certificate III in Business
Industry Skills Council (ISC ) upgrade to update unit list
Equivalent qualification
BSB30215 Certificate III in Customer Engagement
BSB30215 Certificate III in Customer Engagement
ISC upgrade to update unit list Equivalent qualification
BSB30315 Certificate III in Micro Business Operations
BSB30315 Certificate III in Micro Business Operations
ISC upgrade to update unit list Equivalent qualification
BSB30515 Certificate III in Business Administration (International Education)
BSB30515 Certificate III in Business Administration (International Education)
ISC upgrade to update unit list Equivalent qualification
BSB30615 Certificate III in International Trade
BSB30615 Certificate III in International Trade
ISC upgrade to update unit list Equivalent qualification
BSB30715 Certificate III in Work Health and Safety
BSB30715 Certificate III in Work Health and Safety
ISC upgrade to update unit list Equivalent qualification
BSB30815 Certificate III in Recordkeeping
BSB30815 Certificate III in Recordkeeping
ISC upgrade to update unit list Equivalent qualification
BSB30915 Certificate III in Business Administration (Education)
BSB30915 Certificate III in Business Administration (Education)
ISC upgrade to update unit list Equivalent qualification
BSB40115 Certificate IV in Advertising
BSB42415 Certificate IV in Marketing and Communication
Qualifications merged to better fit industry practices:
• BSB40115 Certificate IV in Advertising
• BSB41315 Certificate IV in Marketing
No equivalent qualification
BSB40215 Certificate IV in Business
BSB40215 Certificate IV in Business
ISC upgrade to update unit list Equivalent qualification
BSB40315 Certificate IV in Customer Engagement
BSB40315 Certificate IV in Customer Engagement
ISC upgrade to update unit list Equivalent qualification
BSB40415 Certificate IV in Small Business Management
BSB42615 Certificate IV in New Small Business
ISC upgrade to update unit list Equivalent qualification
BSB40515 Certificate IV in Business Administration
BSB40515 Certificate IV in Business Administration
ISC upgrade to update unit list Equivalent qualification
42
Qualification code and title BSB Business Services version 1.2
Qualification code and title BSB Business Services version 2
Comments Equivalence to previous qualification
BSB40615 Certificate IV in Business Sales
BSB40615 Certificate IV in Business Sales
ISC upgrade to update unit list Equivalent qualification
BSB40715 Certificate IV in Franchising
BSB40715 Certificate IV in Franchising
ISC upgrade to update unit list Equivalent qualification
BSB40915 Certificate IV in Governance
BSB40915 Certificate IV in Governance
ISC upgrade to update unit list Equivalent qualification
BSB41015 Certificate IV in Human Resources
BSB41015 Certificate IV in Human Resources
ISC upgrade to update unit list Equivalent qualification
BSB41115 Certificate IV in International Trade
BSB41115 Certificate IV in International Trade
ISC upgrade to update unit list Equivalent qualification
BSB41315 Certificate IV in Marketing
BSB42415 Certificate IV in Marketing and Communication
Qualifications merged to better fit industry practices:
• BSB40115 Certificate IV in Advertising
• BSB41315 Certificate IV in Marketing
No equivalent qualification
BSB41415 Certificate IV in Work Health and Safety
BSB41415 Certificate IV in Work Health and Safety
ISC upgrade to update unit list Equivalent qualification
BSB41515 Certificate IV in Project Management Practice
BSB41515 Certificate IV in Project Management Practice
ISC upgrade to update unit list Equivalent qualification
BSB41615 Certificate IV in Purchasing
BSB41615 Certificate IV in Purchasing
ISC upgrade to update unit list Equivalent qualification
BSB41715 Certificate IV in Recordkeeping
BSB41715 Certificate IV in Recordkeeping
ISC upgrade to update unit list Equivalent qualification
BSB41915 Certificate IV in Business (Governance)
BSB41915 Certificate IV in Business (Governance)
ISC upgrade to update unit list Equivalent qualification
BSB42015 Certificate IV in Leadership and Management
BSB42015 Certificate IV in Leadership and Management
ISC upgrade to update unit list Equivalent qualification
BSB42215 Certificate IV in Legal Services
BSB42215 Certificate IV in Legal Services
ISC upgrade to update unit list Equivalent qualification
BSB50115 Diploma of Advertising
BSB52415 Diploma of Marketing and Communication
Qualifications merged to better fit industry practices:
• BSB50115 Diploma of Advertising
• BSB51215 Diploma of Marketing
No equivalent qualification
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BSB Business Services Training Package Implementation Guide - Appendix
Qualification code and title BSB Business Services version 1.2
Qualification code and title BSB Business Services version 2
Comments Equivalence to previous qualification
BSB51215 Diploma of Marketing BSB52415 Diploma of Marketing and Communication
Qualifications merged to better fit industry practices:
• BSB50115 Diploma of Advertising
• BSB51215 Diploma of Marketing
No equivalent qualification
BSB51315 Diploma of Work Health and Safety
BSB51315 Diploma of Work Health and Safety
ISC upgrade to update unit list Equivalent qualification
BSB52015 Diploma of Conveyancing
BSB52015 Diploma of Conveyancing
ISC upgrade to update unit list Equivalent qualification
BSB52215 Diploma of Legal Services
BSB52215 Diploma of Legal Services
ISC upgrade to update unit list Equivalent qualification
BSB60115 Advanced Diploma of Advertising
BSB61315 Advanced Diploma of Marketing and Communication
Qualifications merged to better fit industry practices:
• BSB60115 Advanced Diploma of Advertising
• BSB60515 Advanced Diploma of Marketing
No equivalent qualification
BSB60515 Advanced Diploma of Marketing
BSB61315 Advanced Diploma of Marketing and Communication
Qualifications merged to better fit industry practices:
• BSB60115 Advanced Diploma of Advertising
• BSB60515 Advanced Diploma of Marketing
No equivalent qualification
BSB61015 Advanced Diploma of Leadership and Management
BSB61015 Advanced Diploma of Leadership and Management
ISC upgrade to update unit list Equivalent qualification
Not applicable BSB42315 Certificate IV in Environmental Management and Sustainability
New qualification Not applicable
Not applicable BSB42515 Certificate IV in Small Business Management
New qualification Not applicable
Not applicable BSB52315 Diploma of Governance
New qualification Not applicable
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BSB Business Services Training Package Implementation Guide - Appendix
Mapping from CUL11 Library, Information and Cultural Services Training Package version 1 to BSB Business Services Training Package version 2.
Qualification code and title CUL11 Library, Information and Cultural Services version 1.0
Qualification code and title BSB Business Services version 2
Comments Equivalence to previous qualification
CUL30111 Certificate III in Information and Cultural Services
BSB31215 Certificate III in Library and Information Services
Updated to meet Standards for Training Packages
Qualification moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Change to core unit
Equivalent qualification
CUL40111 Certificate IV in Library, Information and Cultural Services
BSB42115 Certificate IV in Library and Information Services
Updated to meet Standards for Training Packages
Qualification moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Change to core unit
Equivalent qualification
CUL50111 Diploma of Library and Information Services
BSB52115 Diploma of Library and Information Services
Updated to meet Standards for Training Packages
Qualification moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Change to core unit
No equivalent qualification
45
Mapping from TAE10 Training and Education Training Package version 3.4 to BSB Business Services Training Package version 2.
Qualification code and title TAE10 Training and Education version 3.4
Qualification code and title BSB Business Services version 2
Comments Equivalence to previous qualification
TAE70210 Vocational Graduate Certificate in Management (Learning)
BSB80515 Graduate Certificate in Management (Learning)
Updated to meet Standards for Training Packages and AQF requirements
Qualification moved from Training and Education Training Package to Business Services Training Package
Recoded to meet AQF Standards
Equivalent qualification
TAE80210 Vocational Graduate Diploma of Management (Learning)
BSB80615 Graduate Diploma of Management (Learning)
Updated to meet Standards for Training Packages and AQF requirements
Qualification moved from Training Education Training Package to Business Services Training Package
Change to core unit
Equivalent qualification
46
Skill set mappingMapping from BSB Business Services Training Package version 1.2 to BSB Business Services Training Package version 2.
Skill set code and title BSB Business Services version 1.2
Skill set code and title BSB Business Services version 2
Comments Equivalence to previous skill set
BSBSS00033 Aspiring Supervisor Skill Set
BSBSS00033 Aspiring Supervisor Skill Set
Industry Skills Council (ISC) upgrade to update pathway information
Equivalent skill set
BSBSS00034 Basic Customer Engagement Skill Set
BSBSS00034 Basic Customer Engagement Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00035 Copyright Skill Set
BSBSS00035 Copyright Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00037 Design Protection Skill Set
BSBSS00037 Design Protection Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00038 Franchising Skill Set
BSBSS00038 Franchising Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00039 Governance Induction Skill Set
BSBSS00039 Governance Induction Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00040 Innovation Leadership Skill Set
BSBSS00040 Innovation Leadership Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00041 Innovation Practice Skill Set
BSBSS00041 Innovation Practice Skill Set
ISC upgrade to update pathway information and unit list
Equivalent skill set
BSBSS00042 Intellectual Property Strategic Management Skill Set
BSBSS00042 Intellectual Property Strategic Management Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00043 Key Management Skill Set
BSBSS00043 Key Management Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00044 Key Recordkeeping Skill Set
BSBSS00044 Key Recordkeeping Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00045 Legal Transcription Skill Set
BSBSS00045 Legal Transcription Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00046 Managing Innovation Skill Set
BSBSS00046 Managing Innovation Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00047 Medical Transcription Skill Set
BSBSS00047 Medical Transcription Skill Set
ISC upgrade to update pathway information Equivalent skill set
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BSB Business Services Training Package Implementation Guide - Appendix
Skill set code and title BSB Business Services version 1.2
Skill set code and title BSB Business Services version 2
Comments Equivalence to previous skill set
BSBSS00048 Patent Skill Set BSBSS00048 Patent Skill Set ISC upgrade to update pathway information Equivalent skill set
BSBSS00049 Small Business Contracting Skill Set
BSBSS00049 Small Business Contracting Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00050 Small Business Financial Management Skill Set
BSBSS00050 Small Business Financial Management Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00051 Small Business Home-Based Business Skill Set
BSBSS00051 Small Business Home-Based Business Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00052 Small Business ATSI Corporate Governance Skill Set
BSBSS00052 Small Business ATSI Corporate Governance Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00053 Small Business Intellectual Property Skill Set
BSBSS00053 Small Business Intellectual Property Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00054 Small Business Marketing Skill Set
BSBSS00054 Small Business Marketing Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00055 Small Business Operations Preparatory Skill Set
BSBSS00055 Small Business Operations Preparatory Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00056 Small Business Preparatory Skill Set
BSBSS00056 Small Business Preparatory Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00057 Trade Mark Skill Set
BSBSS00057 Trade Mark Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00058 Workforce Development Implementation Skill Set
BSBSS00058 Workforce Development Implementation Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00059 Workforce Planning and Development Skill Set
BSBSS00059 Workforce Planning and Development Skill Set
ISC upgrade to update pathway information and unit list
Equivalent skill set
BSBSS00060 Energy Efficiency in Business Skill Set
BSBSS00060 Energy Efficiency in Business Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00061 Cloud Computing and Digital Skills for Business Skill Set
BSBSS00061 Cloud Computing and Digital Skills for Business Skill Set
ISC upgrade to update pathway information Equivalent skill set
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BSB Business Services Training Package Implementation Guide - Appendix
Skill set code and title BSB Business Services version 1.2
Skill set code and title BSB Business Services version 2
Comments Equivalence to previous skill set
BSBSS00062 Workplace Supervisor Language, Literacy and Numeracy Skill Set
BSBSS00062 Workplace Supervisor Language, Literacy and Numeracy Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00063 Team Leader Skill Set
BSBSS00063 Team Leader Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00064 Promoting Diversity Awareness in the Workplace Skill Set
BSBSS00064 Promoting Diversity Awareness in the Workplace Skill Set
ISC upgrade to update pathway information and unit list
Equivalent skill set
BSBSS00065 Implementing Policy for Diversity Skill Set
BSBSS00065 Implementing Policy for Diversity Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00066 Managing Cultural Diversity Skill Set
BSBSS00066 Managing Cultural Diversity Skill Set
ISC upgrade to update pathway information Equivalent skill set
BSBSS00067 Planning Diversity Skill Set
BSBSS00067 Planning Diversity Skill Set
ISC upgrade to update pathway information Equivalent skill set
Not applicable BSBSS00074 Manage Association Finances and Risk Skill Set
New skill set Not applicable
Not applicable BSBSS00075 Coordinate Committee Activity Skill Set
New skill set Not applicable
Not applicable BSBSS00076 Conduct Community Liaison To Promote Association Skill Set
New skill set Not applicable
Not applicable BSBSS00077 Marketing and Communication Foundations Skill Set
New skill set Not applicable
Not applicable BSBSS00078 Creative Communication Skill Set
New skill set Not applicable
Not applicable BSBSS00079 Digital Applications Skill Set
New skill set Not applicable
Not applicable BSBSS00080 Media Engagement Skill Set
New skill set Not applicable
Not applicable BSBSS00081 Public Relations Skill Set
New skill set Not applicable
49
Skill set code and title BSB Business Services version 1.2
Skill set code and title BSB Business Services version 2
Comments Equivalence to previous skill set
Not applicable BSBSS00082 Marketing Elements Skill Set
New skill set Not applicable
Not applicable BSBSS00083 Marketing Operations Skill Set
New skill set Not applicable
Not applicable BSBSS00084 Strategic Marketing Skill Set
New skill set Not applicable
Not applicable BSBSS00085 Market Analysis Skill Set
New skill set Not applicable
Not applicable BSBSS00086 Campaign Management Skill Set
New skill set Not applicable
Not applicable BSBSS00087 Small Business Growth Skill Set
New skill set Not applicable
Not applicable BSBSS00088 Small Business Survival Skill Set
New skill set Not applicable
Not applicable BSBSS00089 Workplace Innovation Skill Set
New skill set Not applicable
50
Mapping from CUL11 Library, Information and Cultural Services Training Package version 1 to BSB Business Services Training Package version 2.
Qualification code and title CUL11 Library, Information and Cultural Services version 1.0
Skill set code and title BSB Business Services version 2
Comments Equivalence to previous skill set
CULSS00001 Archive and Keep Records Skill Set
BSBSS00069 Archive and Keep Records Skill Set
Skill set moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent skill set
CULSS00002 Cataloguing Skill Set
BSBSS00070 Cataloguing Skill Set
Skill set moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent skill set
CULSS00005 Digitisation Skill Set
BSBSS00071 Digitisation Skill Set
Skill set moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent skill set
CULSS00006 Manage Collections Skill Set
BSBSS00072 Manage Collections Skill Set
Skill set moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent skill set
CULSS00007 Organise and Access Collections Skill Set
BSBSS00073 Organise and Access Collections Skill Set
Skill set moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent skill set
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BSB Business Services Training Package Implementation Guide - Appendix
Unit mappingMapping from BSB Business Services Training Package version 1.2 to BSB Business Services Training Package version 2.
Unit code and title BSB Business Services version 1.2
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
BSBCRT401 Articulate, present and debate ideas
BSBCRT401 Articulate, present and debate ideas
ISC upgrade to clarify assessment conditions Equivalent unit
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS401 Coordinate implementation of customer service strategies
ISC upgrade to clarify assessment conditions Equivalent unit
BSBCUS402 Address customer needs
BSBCUS402 Address customer needs
ISC upgrade to clarify assessment conditions Equivalent unit
BSBCUS403 Implement customer service standards
BSBCUS403 Implement customer service standards
ISC upgrade to clarify assessment conditions Equivalent unit
BSBCUS501 Manage quality customer service
BSBCUS501 Manage quality customer service
ISC upgrade to clarify assessment conditions Equivalent unit
BSBEMS403 Develop and provide employment management services to candidates
BSBEMS403 Develop and provide employment management services to candidates
ISC upgrade to clarify assessment conditions Equivalent unit
BSBITU201 Produce simple word processed documents
BSBITU201 Produce simple word processed documents
ISC upgrade to correct typographical error Equivalent unit
BSBITU307 Develop keyboarding speed and accuracy
BSBITU307 Develop keyboarding speed and accuracy
ISC upgrade to remove reference to retired standard
Equivalent unit
BSBITU309 Produce desktop published documents
BSBITU309 Produce desktop published documents
ISC upgrade to correct typographical error Equivalent unit
BSBLDR501 Develop and use emotional intelligence
BSBLDR501 Develop and use emotional intelligence
ISC upgrade to correct typographical error Equivalent unit
BSBLED401 Develop teams and individuals
BSBLED401 Develop teams and individuals
ISC upgrade to clarify assessment requirements
Equivalent unit
BSBMED303 Maintain patient records
BSBMED303 Maintain patient records
ISC upgrade to clarify intent Equivalent unit
BSBMKG402 Analyse consumer behaviour for specific markets
BSBMKG419 Analyse consumer behaviour
Updated to incorporate digital market aspects No equivalent unit
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BSB Business Services Training Package Implementation Guide - Appendix
Unit code and title BSB Business Services version 1.2
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
BSBPMG412 Apply project cost management techniques
BSBPMG412 Apply project cost management techniques
ISC upgrade to correct typographical error Equivalent unit
BSBSMB201 Identify suitability for micro business
BSBSMB201 Identify suitability for micro business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB301 Investigate micro business opportunities
BSBSMB301 Investigate micro business opportunities
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB302 Develop a micro business proposal
BSBSMB302 Develop a micro business proposal
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB303 Organise finances for the micro business
BSBSMB303 Organise finances for the micro business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB304 Determine resource requirements for the micro business
BSBSMB304 Determine resource requirements for the micro business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB306 Plan a home based business
BSBSMB306 Plan a home based business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB307 Set up information and communications technology for the micro business
BSBSMB307 Set up information and communications technology for the micro business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB308 Improve energy efficiency in micro or small business operations
BSBSMB308 Improve energy efficiency in micro or small business operations
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB401 Establish legal and risk management requirements of small business
BSBSMB401 Establish legal and risk management requirements of small business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB402 Plan small business finances
BSBSMB402 Plan small business finances
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB403 Market the small business
BSBSMB403 Market the small business
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB404 Undertake small business planning
BSBSMB404 Undertake small business planning
ISC upgrade to clarify intent of unit Equivalent unit
53
Unit code and title BSB Business Services version 1.2
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
BSBSMB405 Monitor and manage small business operations
BSBSMB405 Monitor and manage small business operations
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB406 Manage small business finances
BSBSMB406 Manage small business finances
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB407 Manage a small team
BSBSMB407 Manage a small team
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB408 Manage personal, family, cultural and business obligations
BSBSMB408 Manage personal, family, cultural and business obligations
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB409 Build and maintain relationships with small business stakeholders
BSBSMB409 Build and maintain relationships with small business stakeholders
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB410 Review and implement energy efficiency in business operations
BSBSMB410 Review and implement energy efficiency in business operations
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB411 Manage specialist external advisory services
BSBSMB411 Manage specialist external advisory services
ISC upgrade to clarify intent of unit Equivalent unit
BSBSMB412 Introduce cloud computing into business operations
BSBSMB412 Introduce cloud computing into business operations
ISC upgrade to clarify intent of unit Equivalent unit
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBSUS401 Implement and monitor environmentally sustainable work practices
ISC upgrade to recode to meet AQF standards Equivalent unit
BSBWHS405 Contribute to implementing and maintaining WHS management systems
BSBWHS405 Contribute to implementing and maintaining WHS management systems
ISC upgrade to clarify intent of unit Equivalent unit
BSBWHS406 Assist with responding to incidents
BSBWHS406 Assist with responding to incidents
ISC upgrade to clarify assessment conditions Equivalent unit
BSBWHS408 Assist with effective WHS management of contractors
BSBWHS408 Assist with effective WHS management of contractors
ISC upgrade to correct typographical error Equivalent unit
54
Unit code and title BSB Business Services version 1.2
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
BSBWHS410 Contribute to work-related health and safety measures and initiatives
BSBWHS410 Contribute to work-related health and safety measures and initiatives
ISC upgrade to correct typographical error Equivalent unit
Not applicable BSBGOV404 Communicate with community stakeholders
New unit Not applicable
Not applicable BSBGOV405 Undertake the roles and responsibilities of a committee or a board member
New unit Not applicable
Not applicable BSBGOV501 Review and apply the organisation's constitution
New unit Not applicable
Not applicable BSBGOV502 Recruit and coordinate committee members
New unit Not applicable
Not applicable BSBGOV503 Conduct organisational strategic planning
New unit Not applicable
Not applicable BSBGOV504 Monitor organisational finances
New unit Not applicable
Not applicable BSBGOV505 Seek and apply for funding opportunities
New unit Not applicable
Not applicable BSBGOV506 Manage advocacy for your organisation
New unit Not applicable
Not applicable BSBGOV507 Manage board or committee and organisational conflict
New unit Not applicable
Not applicable BSBMKG417 Apply marketing communication across a convergent industry
New unit Not applicable
Not applicable BSBMKG418 Develop and apply knowledge of marketing communication industry
New unit Not applicable
Not applicable BSBMKG420 Create digital media user experiences
New unit Not applicable
Not applicable BSBMKG421 Optimise digital media impact
New unit Not applicable
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BSB Business Services Training Package Implementation Guide - Appendix
Unit code and title BSB Business Services version 1.2
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
Not applicable BSBMKG524 Design effective user experiences
New unit Not applicable
Not applicable BSBMKG525 Design effective web search responses
New unit Not applicable
Not applicable BSBMKG526 Develop strategies to monetise digital engagement
New unit Not applicable
Not applicable BSBMKG527 Plan social media engagement
New unit Not applicable
Not applicable BSBMKG528 Mine data to identify industry directions
New unit Not applicable
Not applicable BSBMKG529 Manage client account
New unit Not applicable
Not applicable BSBMKG530 Create distributed multiplatform digital advertisements
New unit Not applicable
Not applicable BSBSMB413 Design a digital action plan for small business
New unit Not applicable
Not applicable BSBSMB414 Time management for small business
New unit Not applicable
Not applicable BSBSMB415 Refine and strengthen a small business
New unit Not applicable
Not applicable BSBSMB416 Plan small business growth
New unit Not applicable
Not applicable BSBSMB417 Recruit staff New unit Not applicable
Not applicable BSBSMB418 Manage compliance for small business
New unit Not applicable
Not applicable BSBSUS402 Implement an environmental management plan
New unit Not applicable
Not applicable BSBSUS403 Measure, monitor and reduce carbon emissions
New unit Not applicable
Not applicable BSBSUS404 Assess, implement, monitor and report on waste management
New unit Not applicable
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BSB Business Services Training Package Implementation Guide - Appendix
Unit code and title BSB Business Services version 1.2
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
Not applicable BSBSUS405 Assess, monitor and reduce water use
New unit Not applicable
Not applicable BSBSUS406 Identify and apply sustainability rating tools
New unit Not applicable
57
Mapping from CUL11 Library, Information and Cultural Services Training Package version 1.1 to BSB Business Services Training Package version 2.
Unit code and title CUL11 Library, Information and Cultural Services version 1.0
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
CULCNM301A Catalogue objects into collections
BSBLIB301 Catalogue objects into collections
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULCNM302A Develop and apply knowledge of archives
BSBLIB302 Develop and apply knowledge of archives
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULCNM403A Record and maintain collection information
BSBLIB401 Record and maintain collection information
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULCNM502A Manage lending and borrowing processes for collections
BSBLIB501 Manage lending and borrowing processes for collection
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULCNM503A Manage the development of collections
BSBLIB502 Manage the development of collections
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
58
Unit code and title CUL11 Library, Information and Cultural Services version 1.0
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
CULCNM601A Research and document collection material
BSBLIB601 Research and document collection material
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULCNM602A Develop and monitor procedures for the movement and storage of collection material
BSBLIB602 Develop and monitor procedure for the movement and storage of collection material
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULDMT301A Provide multimedia support
BSBLIB303 Provide multimedia support
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULEVP503A Develop and promote activities, events and public programs
BSBLIB503 Develop and promote activities, events and public programs
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULEVP504A Develop exhibition concepts
BSBLIB504 Develop exhibition concepts
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULICM501A Maintain digital repositories
BSBLIB506 Maintain digital repositories
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
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© 2016 Commonwealth of Australia
BSB Business Services Training Package Implementation Guide - Appendix
Unit code and title CUL11 Library, Information and Cultural Services version 1.0
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
CULICM601A Contribute to collection management
BSBLIB603 Contribute to collection management
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULIND401A Consolidate and maintain industry knowledge
BSBLIB402 Consolidate and maintain industry knowledge
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINL301A Develop and use information literacy skills
BSBLIB304 Develop and use information literacy skills
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINL501A Promote literature and reading
BSBLIB507 Promote literature and reading
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINL601A Extend own information literacy skills to locate information
BSBLIB604 Extend own information literacy skills to locate information
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINM301A Use established cataloguing tools
BSBLIB305 Use established cataloguing tools
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
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© 2016 Commonwealth of Australia
BSB Business Services Training Package Implementation Guide - Appendix
Unit code and title CUL11 Library, Information and Cultural Services version 1.0
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
CULINM401A Complete a range of cataloguing activities
BSBLIB403 Complete a range of cataloguing activities
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINM402A Use integrated library management systems
BSBLIB404 Use integrated library management systems
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINM501A Analyse and describe information resources
BSBLIB508 Analyse and describe information resources
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINM502A Provide subject access and classify material
BSBLIB509 Provide subject access and classify material
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINM503A Use and monitor advanced functions of integrated library management systems
BSBLIB510 Use and monitor advanced functions of integrated library management systems
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINM601A Analyse and describe specialist and complex material
BSBLIB605 Analyse and describe specialist and complex material
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
61
Unit code and title CUL11 Library, Information and Cultural Services version 1.0
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
CULINS201A Assist with circulation services
BSBLIB201 Assist with circulation services
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINS202A Process information resource orders
BSBLIB202 Process information resource orders
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINS301A Process and maintain information resources
BSBLIB306 Process and maintain information resources
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINS401A Assist customers to access information
BSBLIB405 Assist customers to access information
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINS402A Obtain information from external and networked sources
BSBLIB406 Obtain information from external and networked sources
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINS403A Search library and information databases
BSBLIB407 Search library and information databases
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULINS501A Research and analyse information to meet customer needs
BSBLIB511 Research and analyse information to meet customer needs
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
62
Unit code and title CUL11 Library, Information and Cultural Services version 1.0
Unit code and title BSB Business Services version 2
Comments Equivalence to previous unit
CULPRE501A Develop disaster management plans
BSBLIB505 Develop disaster management plans
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULREL501A Develop and maintain community and stakeholder relationships
BSBLIB512 Develop and maintain community and stakeholder relationships
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
CULRSK501A Monitor compliance with copyright and licence requirements
BSBLIB513 Monitor compliance with copyright and licence requirements
Updated to meet Standards for Training Packages
Unit moved from Library, Information and Cultural Services Training Package to Business Services Training Package
Equivalent unit
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© 2016 Commonwealth of Australia
BSB Business Services Training Package Implementation Guide - Appendix
These materials were developed by Innovation & Business Skills Australia in association with the Commonwealth Government through the Department of Education and Training.
Copyright Statement
© 2016 Commonwealth of Australia
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Australia License. (http://creativecommons.org/licenses/by-nc-sa/3.0/au/)
This licence lets you distribute, remix and build upon the work, but only if it is for non-commercial purposes, you credit the original creator/s (and any other nominated parties) and you license your derivative works under the same terms.
The copyright of any adaptations and/or modifications to this material remains with the Commonwealth of Australia. Adapted and/or modified materials must have the Innovation and Business Skills Australia logo removed from the work, and the following attribution made: ‘This is a modified document based on materials prepared by Innovation and Business Skills Australia Ltd, the original of which can be found on the IBSA website http://www.ibsa.org.au.’
Disclaimer
While care has been taken in the preparation of this material, Department of Education and Training and the original developer do not warrant that any licensing or registration requirements specified here are either complete or up-to-date for your State or Territory. The Department of Education and Training and the original developer do not accept any liability for any damage or loss (including indirect and consequential loss) incurred by any person as a result of relying on the information contained in this material.
The Commonwealth, through the Department of Education and Training, does not accept any liability to any person for the information or advice (or the use of such information or advice) which is provided in this material or incorporated into it by reference. The information is provided on the basis that all persons accessing this material undertake responsibility for assessing the relevance and accuracy of its content. No liability is accepted for any information or services which may appear in any other format. No responsibility is taken for any information or services which may appear on any linked websites.
Published by: Innovation & Business Skills Australia Level 11, 176 Wellington Parade East Melbourne VIC 3002 Phone: +61 3 9815 7000 Fax: +61 3 9815 7001 www.ibsa.org.au email: virtual@ibsa.org.au
First Published: March 2015 Stock code: CP-BSBTPIG1 ISBN: 978-1-925123-12-8 Print version no: 4.0 Release Date: January 2016
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