Post on 16-Jul-2015
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Worker Welfare at Pearl GTL
Qatar Shell and Qatar Petroleum in partnership
A programme that has won national, regional and international awards.
BUILDING PEARL GTL
to build one of the world’s largest energy projects
to ensure everyone goes home safely
A daunting challenge for QP and Qatar Shell
people seen as opportunity for investment, not a cost to minimise
no blueprint to copy
A novel approach to Workers’ Welfare
ALIGNMENT
A Healthy Population: Physically and Mentally
A Capable and Motivated Workforce
Qatar 2030 National Vision
A culture of care for the welfare of workers
Qatar Shell Vision
INNOVATIVE APPROACH
From To
‘Saying’ ‘Doing’
Camp
Food and Camp Issues/Complaints
Counselors
Sports Facility
Job specific Training Centre
Leadership Commitment
Leadership Accountability
Leadership Visibility
Diversity and Inclusiveness
Community
Worker Committee
Aunts and Uncles
Sports Leagues and events
Development Training Resource
Tangible Leadership Action
and Outcomes
WORKERS WELFARE – ‘HOME AWAY FROM HOME’
1,800 village staff Village Mayor and welfare team 200 volunteers -‘Aunties and Uncles’ 2 psychologists
42,000 beds >300 recreational events organised monthly Training centre 137,000 induction, 383,000
HSE training, 5,000 supervisors ILM UK
CONTRIBUTION IN MITIGATING RISKS
25 predicted work related fatalities
190 Non Accidental Deaths (NADs)
NAD rate of 1.2 deaths/1000 man years
Large number of riots, strikes with potential impact on progress
What could have happened
Unmitigated scenario - projected situation without case for change
1 construction fatality
58 Non Accidental Deaths (NADs)
NAD rate of 0.33 deaths/1000 man years
No strikes, no loss of productivity due to workers unrest
What happened
Mitigated situation – project life time of Pearl GTL (2007-2011)
BETTER PERFORMANCE
up to ~90% reduction in fatality rates,
~60% reduction in Total Recordable Case Frequency
HSSE
> 50% higher workforce productivity - peak construction
Productivity
~67% less leaks during commissioning
Quality
Low investment High benefit (only 6% over and above the standard cost)
Set a new benchmark (but people were still hurt)
QATAR SHELL ‘WW’ TERMS & CONDITIONS
Workers’ Rights, Salaries and Benefits
Communication, Communal Accommodation, Nutrition, Recreation
Transportation
Personal development
Access to Primary Health Care, professional counselling and mental health care
Leave rotation - frequency
Welfare Contract Clauses