QandANJ.org: Funding, Sustainability and Managing Growth

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A presentation at the Collaborative Virtual Reference Symposium Denver, Colorado, July 31-August 1, 2007 See www.qandanj.org/colorado for handouts

Transcript of QandANJ.org: Funding, Sustainability and Managing Growth

Beth Cackowski, cackowski@sjrlc.org

Peter Bromberg, bromberg@sjrlc.org

FundingFundingSustainabilitySustainability

Managing GrowthManaging Growth

A Talk in 3 (or 4) PartsA Talk in 3 (or 4) Parts

Part I: Brief Overview

Part II: Sustainability

Part III: Managing Growth

(Part IV: Demonstrating Value)

Overview of QandANJOverview of QandANJ

Staffing/Schedule

Three Point ApproachThree Point Approach

Appreciate

Energize

Innovate

Appreciate!Appreciate!

Appreciate!Appreciate!

Appreciate!Appreciate!

Appreciate!Appreciate!

Appreciate!Appreciate!

Appreciate!Appreciate!

Appreciate!Appreciate!

Share Customer Comments

The library came to me: “I am house-bound …this opportunity is greatly appreciated.”

Appreciate!Appreciate!

Share Customer Comments

Interaction with a nice person: I liked that someone came on and didn’t make fun of me or anything about my question.

Appreciate!Appreciate!

“I’m just ecstatic

about the whole darn

thing!”

“Fabulous! Mary was so

friendly. Thank you

Mary!”

“Easy to get

answers. I am so

Impressed!”

“Thanks, you saved me a lot of time searching around the Internet”

Appreciate!Appreciate!

Freelancing Opportunities

Appreciate!Appreciate!

Opportunities to Present

Appreciate!Appreciate!

Recognition

Appreciate!Appreciate!

Appreciate!Appreciate!

Grant Money for Reference!

Appreciate!Appreciate!

Free Pre-conferences, programs

Appreciate!Appreciate!

Free Databases

Appreciate!Appreciate!

EnergizeEnergize

Energize:Energize: Marketing

Energize:Energize: Marketing

Appreciate! Energize:Appreciate! Energize: Marketing

Energize:Energize: Marketing

MySpace PageMySpace Page

Energize:Energize: Marketing

Commercial on…Commercial on…

InnovateInnovate

InnovateInnovate

InnovateInnovate

InnovateInnovate

What’s What’s Next??Next??

Innovate: Innovate: GeolocationGeolocation!!

InnovateInnovate

A Word about A Word about Demonstrating ValueDemonstrating Value

THANK YOU!!!!THANK YOU!!!!

A complete copy of this presentation, email addresses and many other goodies, can

be found at:www.qandanj.org/colorado

cackowski@sjrlc.org bromberg@sjrlc.org