Post on 10-May-2015
description
Psychology of
Online Antagonists !!
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Andrea Weckerle Founder, CiviliNation Y’all Conference July 23, 2013
CiviliNation
CiviliNation Web: http://civilination.org/
!
Facebook: CiviliNation
!
Twitter: @aweckerle and
@civilination
Where We Are Today
CiviliNation
“world map 3D” by kcp4911 http://www.flickr.com/photos/29712230@N08/2861478881
What’s the Problem?
CiviliNation
“Hey guess what?” by Rick http://www.flickr.com/photos/spine/2442711126/
Where Is It Happening?
“Blue Earth” by Catalina Olavarria http://www.flickr.com/photos/catikaoe/144550404/
CiviliNation
Who Are The Troublemakers?
CiviliNation
“Bedsite Table”” by Rachel Scotland http://www.flickr.com/photos/66400171@N06/6155043473/
TrollsCiviliNation
“Trolls“ by Cali4beach http://www.flickr.com/photos/cali4beach/6039415545
CiviliNation
“Troll under the bridge“ by ngader http://www.flickr.com/photos/49503047029@N01/229841717
Trolls
CiviliNation
“Troll Ave” by Andrés Monroy-Hernández http://www.flickr.com/photos/amonroy/2379870487
Trolls
CiviliNation
Trolls
John Lindsay http://dontevenreply.com/view.php?post=95
CiviliNation
Trolls
TrollsCiviliNation
Photo by Patrick Africanus in the public domain via Wikimedia Commons
DNFTT
SockpuppetsCiviliNation
“Sock Puppet Art” by Ann Larie Valentine http://www.flickr.com/photos/sanfranannie/3952700754
SockpuppetsCiviliNation
“The Ultimate ‘Mean’ Sock Puppet” by Teresa Trimm http://www.flickr.com/photos/7714612@N04/3306167992
SockpuppetsCiviliNation
“checkuser sockpuppet” by Cary Bass http://www.flickr.com/photos/bastique/3396034823/
DefamersCiviliNation
“Pants on Fire” by Mike Licht http://www.flickr.com/photos/notionscapital/4218906145/
DefamersCiviliNation
“The evil ‘I‘ “ by Janos-Csongor Kerekes http://www.flickr.com/photos/30420396@N03/8039318200
DefamersCiviliNation
“Lie” by Kathleen Conklin http://www.flickr.com/photos/79865753@N00/506425051
Difficult PeopleCiviliNation
“kiss_my_ass” by fsecart http://www.flickr.com/photos/8647615@N03/1007195669
Difficult PeopleCiviliNation
“Jerk - Brighton Black Rock” by Perry French http://www.flickr.com/photos/28536896@N02/2903043044
Difficult PeopleCiviliNation
“Day 041/365” by Paul Heaberlin http://www.flickr.com/photos/85795462@N00/3310285373
CiviliNation Difficult People
What is Conflict? CiviliNation
“Trolls)” by Cristian V. http://www.flickr.com/photos/shyald/409601105/
Is Online Conflict Inherently Bad?
CiviliNation
“chess” by Tom Goetze http://www.flickr.com/photos/riverofgod/210426424/
CiviliNationThe Different Types of
Online Conflicts
Source: Civility in the Digital Age (Que, 2013), page 60
CiviliNationPermutations
“Colora” by CurveTo http://www.flickr.com/photos/86637070@N00/2698598542
CiviliNation
Conflict Issue Categories
Content-based
Personality-based
Power-based
Identity-based
CiviliNation
Conflict Issue Categories
Personality-based
Power-based
Identity-based
Content-based
CiviliNation
Conflict Issue Categories
Content-based
Personality-based
Power-based
Identity-basedPersonality-based
CiviliNation
Conflict Issue Categories
Content-based
Personality-basedIdentity-based
Power-based
CiviliNation
Conflict Issue Categories
Content-based
Personality-based
Power-based
Identity-based
“Question Mark Sign” by Collin Kinner http://www.flickr.com/photos/colinkinner/2200500024/
What Can You Do?CiviliNation
Some Foundational Skills CiviliNation
“Concrete Foundations” by Chris RubberDragon http://www.flickr.com/photos/65219016@N04/6270207121
Some Foundational Skills #1CiviliNation
“Anger” by Caleb Roenigk http://www.flickr.com/photos/56858900@N03/5510505990
Online Conflict Style Quiz: Which One Are You? - quiz on pp. 122 of the book
CiviliNation
Some Foundational Skills #1:
Conflict Style
“2008-12-04 15-36-49_JCS_0111” by B Hartford J Strong http://www.flickr.com/photos/10964711@N06/3271564220
CiviliNation
Some Foundational Skills #1:
Conflict Style
Some Foundational Skills #2 CiviliNation
“Olympus Trip focusing” by George Rex http://www.flickr.com/photos/36692623@N06/3814863064
Some Foundational Skills #3CiviliNation
“Wrong Way Highway Sign” by Kristin Nador http://www.flickr.com/photos/83251575@N04/7696089276
Some Foundational Skills #4CiviliNation
“Ear” by Travis Isaacs http://www.flickr.com/photos/tbisaacs/3911558890
Do you need to respond? !If When How
CiviliNation First Step
CiviliNation Next...
“Triage, First Aid Tent” by Brian Gratwicke http://www.flickr.com/photos/briangratwicke/5898801173/
CiviliNation Next...
“Problem” by r000pert http://www.flickr.com/photos/r000pert/136999467
CiviliNation Next...
“Crowd” by James Cridland http://www.flickr.com/photos/18378655@N00/613445810
CiviliNation Next...
“Solutions House” by James Mitchell http://www.flickr.com/photos/19916528@N00/2149876991
CiviliNation Is the other side open
to resolution?
“handshake” by buddawiggi http://www.flickr.com/photos/buddawiggi/5987710858/; “hand” by jakub http://www.flickr.com/photos/75227967@N00/98193355
CiviliNation
Is the other side open to resolution?
“keep calm and carry on” by Jelene Morris http://www.flickr.com/photos/70831250@N00/2966591130
Web: http://civilination.org/ !
Facebook: CiviliNation !
Twitter: @aweckerle and @civilination
CiviliNation
CiviliNation
Available at: !
• civilination.org/civility-in-the-digital-age !
• Amazon.com !
• barnesandnoble.com