Post on 04-Jan-2016
Programs and Research
It must change:creating value in a network environment
Lorcan DempseyCSU Libraries Conference
Fort Collins
Library renaissance: perspectives for the digital age
24 October 2006
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Overview
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Regardless of these advances, many library websites continue to replicate the physical and functional organization of the traditional library.
Web-based access to services has evolved as a thin veneer over library technical infrastructures that were designed to support traditional library services.
As such, library websites are typically organized around library functions (interlibrary loan, circulation, reference) or existing information stores (the card catalog, print indexes).
The web came …
Krisellen Maloney
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The web came inside …
Then We can no longer expect people to come into the
library.
Now We can no longer expect people to come to the
library website.
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Structural changes in new environment …
… require …
… rethinking how we do things.
Thinking about uses Thinking about provision
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The web is inside?
netWorkflow … A web: multiple paths and interfaces … Disclosure vs discovery … Supporting asset management … The long tail …
Moving to the network level …
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Networkflow
Libraries serve research, learning and personal development.
The focus should be on how the network is changing research, learning and personal practices, and how libraries respond. Not on internal library operations and technologies.
People used to build their workflow around the library. Now the library needs to build its services around people’s workflow.
People have their own favorite tools, techniques and services.
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Gather – create - share
Raymond Yee
URL is currency
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Zotero
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University of Minnesotahttp://www.lib.umn.edu/about/mellon/KM%20JStor%20Presentation.pps
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Database > website > workflow
Prefabricated (e.g. CMS)
Self assembled digital identity
Netvibes, onfolio, my yahoo, myspace, RSS aggregator, …
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Multiple paths and interfaces
No single site is the sole focus of a user’s attention
The network is the focus of attention.
The library needs to be in multiple places, ‘in the flow’.
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Google scholar
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Virginia Tech resolver
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‘2 clicks to full-text’ Integrate ‘find articles’
service with other services ‘Variety of pathways’ Metasearch appropriate
databases from course pages
Innovative Uses of Metasearch: Rethinking Metasearch for a Better User ExperienceDavid Lindahl & Jeff Suszczynski, U Rochester
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Webtops Course pages Course management
system Citation managers Social bookmarking
URL RSS OpenURL Remix: web services
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Disclosure and discovery
How do people discover materials of interest?
Search engines and other web resources Bibliographic/citation chaining Colleagues/Friends.
DEFF report: people turn to library to retrieve materials not to find them.
If ‘discovery’ is limited at the library, can we ‘disclose’ library resources in the places where discovery happens?
User expectations and requirements in relation to the hybrid library. http://www.deff.dk/content.aspx?itemguid={B8D2E65C-665F-48E7-A60B-5C10762F88E4}
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Chris Beckett http://www.scholinfo.com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective.html
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Supporting asset management …
Insitutional assets Creation to curation
Support for gather, create share
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OCLC adaptation of Liz Lyon
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‘Institutional repository’ Learning materials Data curation ePrints
Local history Institutional websites
(curricula, course calendars, annual reports, …)
Ingest and persistently manage websites of interest to courses, etc.
Materials cited in institutional papers
Special collections. Digital archives of faculty.
A growing archival perspective
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Provenance Evidential integrity Citability Versions
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Aggregate supply : aggregate demandLong tail
Library “Inventory”
20% head 80% long tail
Libraries aggregate supply at the local level…
“About the only places you could explore outside themainstream were the library and the comic book shop.”
Chris Anderson, “The Long Tail”
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URL is the currency of the web
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The long tail
Impact?
Systemwide efficiences
Aggregation of supply•Unified discovery•Low transaction costs
Aggregation of demand
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Libraries and the long tail dynamic
Aggregate supply?
1.7% of circulations are ILLs (60% of aggregate G5
collection owned by one library only)
Aggregate demand?
20% of collection accounted for 90% of use
(2 research libraries over ~4 years)
Each reader his/her book
Each book its reader
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Aggregate demand In the flow: syndicate data
and services to where people are
Google Worldcat Project into course
management systems Be downstream from
major web services Move to a higher level
E.g. Ohiolink
Aggregate supply Integrated discovery to
delivery of materials Integrated discovery Resolution ILL, POD, access to
circulation Speedy predictable
delivery
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Moving to the network level
In the lone houses and very small villageswhich are scattered about in so desert a country as the Highlands of Scotland, everyfarmer must be butcher, baker and brewerfor his own family.
Adam Smith
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Trajectory …
Then Cataloging & resource sharing A&I and e-Journals Collections
Now Create value for users in increasingly complex
environment More will move to shared network environment.
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Multilevel approach to …
Collections Shared offsite storage Aggregate and analyse digital
collections Institutional repository Digital storage and
preservation
Social and consumer environments Social networking services:
tagging, reviews, recommendations
Share mobilizing approaches Virtual reference
D2D Consolidated discovery Knowledge base Resolution - Service routing –
fulfillment
Business intelligence Synthesize and mobilize
shared usage data Recommendation,
management decisions Digitization and offsite
storage
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Insanity is doing more of what you are already doing and expecting a different result.
Newt Gingrich quoting Albert Einstein!
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The web is inside?
Networkflow
The long tail
Discovery to disclosure
A web: multiple paths
Moving to the network level
Supporting asset management