Professional Certificate in Electoral Processes

Understanding and Demonstrating Assessment

CriteriaFacilitator: Tony Cash

Session Outline

Structuring a piece of work for assessment (generic overview and principles)

Demonstrating all assessment criteria in your two assignments

Discussion of how to bring electoral content into these structures

Generic Criteria

Demonstrate:

• knowledge, understanding and skills

• ability to apply knowledge, understanding and skills in a workplace context

• All specific criteria required

(We will explore CMI specific criteria in more detail)

What Makes a Good Assignment?

• What do you think makes a good written assignment?

Demonstrating Understanding

We demonstrate understanding by showing we can APPLY the theory and concepts to improve RESULTS/ OUTCOMES in the work context

Generic Principles

Demonstrate:

• WHAT you know/ did / needs to be done(knowledge and skills)

• HOW you did it / how it should be done (methodology and demonstrating understanding)

• OUTCOME you are aiming for/ have achieved / will achieve

CMI Criteria

• In addition to the specific assessment criteria in each unit, the learner’s work must be: – accurate, current and authentic– relevant in depth and breadth and must also show the

learner’s:• clear grasp of concepts • ability to link theory to practice, and• ability to communicate clearly in the relevant

discipline at the expected level for the qualification

Structure: ExampleTitle page

Contents and appendices

Acknowledgements

Glossary of terms and abbreviations

Statement of terms of reference

Executive summary

Introduction and background

Main body of the investigation / project

Conclusions

Recommendations

Appendices

Bibliography

Some Thoughts

To get started it may help to:

• Write down all ideas, then structure later

Then:

• Check ideas cover all criteria

• Edit repeatedly!

Assignment 1: Meeting Stakeholder and Quality Needs

(NB SUMMARY – See full guidance)

Draw up a report for your management board (about 2,500 words plus any necessary supporting annexes and documents)

3 main areas:

Recommendations about managing various relationships

Proposals for new procedures within organisation to ensure continuous improvement in quality of service delivery

Proposals for using consultation to gather input to help with improving quality of service delivery

Assignment 1: Meeting Stakeholder and Quality

Needs1.1 Determine organisational stakeholders and

their expectations

1.2 Discuss methods of meeting stakeholder expectations or requirements

1.3 Identify methods of communicating stakeholders’ requirements with team members

1.4 Explain processes for updating information on stakeholder requirements

Assignment 1 ctd.

2.1 Discuss the meaning of quality to an organisation

2.2 Identify and apply organisational quality policies and procedures

2.3 Determine how to encourage staff to contribute ideas to improving quality

2.4 Conduct a quality audit and make recommendations for improvement

Assignment 1 ctd

3.1 Discuss the concept of and need for continuous improvement

3.2 Assess work activities and identify areas for improvement

3.3 Encourage staff to contribute ideas for continual improvement

Assignment 2: Conducting a Management Project

Report for management board (about 2,500 words, plus annexes and supporting documents as necessary) -

how electoral process project for elections (due to be held in three years time) should be managed, monitored, implemented and delivered

Assignment 2: Conducting a Management Project

1.1 Determine a management area for investigation that has an implication for a work-related area

1.2 Identify the aim, scope and objective of the project

1.3 Justify the aim and objective of the project

Assignment 2 ctd

2.1 Identify sources of data and information for the project

2.2 Analyse the data and information for options or alternatives that meet the project aim

2.3 Determine an option or alternative that meets the project aim

Assignment 2 ctd

3.1 Evaluate the research to make conclusions

3.2 Recommend a course of action to meet the project aim

3.3 Assess the impact of the project recommendations

Assignment 2 ctd

4.1 Determine the medium to be used to show the results

4.2 Produce the results of the project

4.3 Discuss the impact of the project on the work-related area.

Discussion: Electoral Content in Criteria

Discuss examples that use electoral content, for the various criteria

Any Questions?

• Any aspects of assessment process you want to ask about?

Action Planning

Review of:

• What you have learnt from today

• How specifically you will apply it

Stakeholder Issues

• Define (who are they? Priorities?)

• Determine their expectations and concerns (communication)

• Decide what to do with stakeholder views (e.g. sharing with others in your organisation, letting stakeholders know what has happened)

• Decide systems for updating information (monitoring ongoing stakeholder views)

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Stakeholder Analysis

IMPACT

INVOLVEMENT

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IMPACT

INVOLVEMENT

Defend Persuade

No action?

Empower

Communicate and involve

Stakeholder Analysis

Quality: Examples of Issues

• Definition of quality for a particular organisation/ context

• Measurement (e.g. reliability, efficiency, productivity etc)

• Process improvement and problem solving

• Mechanisms for corrective action

• Implementation and communications plan

• Helping all people involved take ownership of quality issues

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Lessons from Project Work

• Clear timetable and milestones• Clear outcomes and deliverables• Accountability• Good communication with stakeholders• Be “joined up” internally and externally• Resources identified and allocated• Risk analysis• Contingency planning.

Rational Decision-Making Overview

1. Define the decision to be made2. Establish the objectives3. Classify and define musts and wants4. Generate alternatives5. Consider alternatives against your

requirements6. Test the alternatives against musts7. Score the alternatives against wants8. Consider results