Post on 06-Mar-2018
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
1
Procurement Transformation Plan (PTP)
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
2
1. Executive Summary Central Manchester University Hospitals NHS FT (CMFT) has been on a journey since the New Millennium to modernise the management of our £365m annual non-pay spend. Our ambition has been simple 'to scale the commanding heights of non-pay spend' ensuring we influence what and how we buy. We have scaled up this ambition since 2006 when we adopted Oracle technology and further since 2010 when we included all non-pay spend within our scope - contingent labour; University and NHS spend along with all services. This approach is exemplified by our GEMS terminology- Goods, Equipment, Materials and Services are all within our scope. CMFT has already achieved the majority of the targets set out by the Carter Report but this gives us a great platform from which to drive forward and create a truly sector leading Procurement Service. It is difficult at times to appreciate the size of the progress already made but a reminder is always timely: Self-service catalogue based ordering Extensive materials and inventory management NHS Standards of Procurement Level Two- the first in the country Full capture of nearly all non-pay spend through requisition; official order; invoice and receipt Dedicated professionally qualified Purchasing leads supporting Divisions Efficient in-house accounts payable function meeting both 30 days and 10 day SME targets A nationally recognised leadership team Over £20k per annum invested in staff development An average of £6m non-pay savings per annum Our ambition for the next 3 years is even more challenging: Roll out inventory management beyond traditional inventory management Unify our service with University Hospital of South Manchester NHS FT as a precursor to a South Sector Service Drive additional savings-ramping up to £7.5m by 2020/21 Drive efficiencies in our Procurement 'back office' whilst maintaining our high quality in-house/on-site services Achieve Level 3 NHS Procurement Standards Increase our contract coverage This Procurement Transformation Plan (PTP) reflects what we have achieved but more importantly what we will achieve. The continued support of our Chairman; Board and Executive Directors combined with the dedication of our Procurement staff is the firm foundation upon which our PTP will be delivered.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
3
2. Trust Procurement Performance (RAG rating against Carter targets1)
1 RAG Rating Definitions:
Green = better than the Lord Carter or Trust target
Amber = Up to 10% less than Carter target
Red = More than 10% below Carter target
MEASURES
PERFORMANCE
COMMENTARY OCTOBER
16 TARGETSEPT 17
TARGET SEPT 18
1 Monthly cost of clinical and general supplies per ‘WAU’
£9.50M £9.03M £8.55M Target - A 10% reduction
2 Total % purchase order lines through a catalogue (target 80%)
91% 91% 91% Target Achieved
3a Total % of expenditure through an electronic purchase order (target 80%) up to and including PO issue
96% 96% 96% Target Achieved
3b Total % of transactions through an electronic purchase order (target 80%) up to and including PO issue
94% 94% 94% Target Achieved
3c
Total % of expenditure through an electronic purchase order (target 80%) from requisition through to and including payment
96% 96% 96% Target Achieved
3d
Total % of transactions through an electronic purchase order (target 80%) from requisition through to and including payment
94% 94% 94% Target Achieved
4 % of spend on a contract (target 90%) 70% 80% 90% Target - 90% of expenditure
5a Inventory Stock Turns-static 6.06 Days
Days Days
No current set target. Will depend on organisational processes,
warehousing, service portfolio etc. Trusts should compare themselves with their peers and set a target for
themselves.
5b Inventory Stock Turns-dynamic 42.55 Days
Days Days
No current set target. Will depend on organisational processes,
warehousing, service portfolio etc. Trusts should compare themselves with their peers and set a target for
themselves.
6 NHS Standards Self-Assessment Score (average total score out of max 3)
2 2 2 Achieved accreditation at level 2 to the NHS Standards of Procurement
7 Purchase Price Benchmarking Tool Performance
TBC TBC TBC
8 Other Trust Specific e.g. CIP TBC TBC TBC
9 Other Trust Specific e.g. CIP TBC TBC TBC
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
4
3. Procurement Transformation Plan - Summary
People & Organisation
Procurement & E-Commerce Team and Resource The current procurement & E-commerce department consists of 60.92 WTE which work across the following teams:
Accounts Payable – Responsible for paying 147,500 invoices per year
Materials Management – which includes covering 90 departments ordering requirements including Supply Chain and direct purchase items in critical areas
Genesis – Inventory management team which is responsible for the roll out of Genesis throughout the Trust and new developments
Catalogue & Compliance – which includes cataloguing, training, helpdesk and invoice holds functions
Transformation – working on Trust specific projects and joint opportunities with South Manchester
Information Team – responsible for all data requirements and communications
Purchasing – focus on strategic purchasing projects
The pay and non-pay costs to fund the procurement team total £1,013k; these costs cover the following:
Staffing – covering all teams listed above
Systems – including cataloguing and e-tendering
SBS – annual payment for access to SBS contracts
IT hardware, printing/stationary, staff uniforms and travel costs
Training – CIPS, AAT, etc.
CMFT has a professional and highly motivated procurement & E-Commerce team consisting of:-
A Strategic purchasing function that deals with complex purchasing projects
AP function that pays 147,500 invoices of which 97% of invoices are paid within 30 days on a 3-way match.
Compliance team that ensures end users shop from the current supplier at the correct price.
Materials Management are an integrally part of the team that cover both stock and non-stock purchases for critical areas and often integrate and lead on smaller purchasing project.
Genesis Inventory Management system working closely with Theatre areas on producing patient level costing information to the divisions.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
5
Team development & training
From the team, the following Whole Time Equivalents (WTE) are either full members or working towards full membership of the Chartered Institute of Purchasing & Supply (MCIPS):
Team Number of Staff Staff studying of qualified for professional qualification
%
Senior Management 8a or above
6 6 100
Purchasing 9 9 100
Materials Management
18 3 17
Transformation 1 1 100
Genesis 1 1 100
Accounts Payable 16 7 44
Information 3 2 67
Catalogue & Compliance
8 2 25
CMFT prides itself in ensuring that all staff has equal opportunities for studying for professional qualifications. This has allowed career progression between the different sections and promotion to other Trusts within the NHS. As well supporting staff through their professional qualifications, we also have personal development plans for each individual member of staff that is reviewed at appraisals where further opportunities for courses and training are identified.
Overall Procurement strategy
CMFT has a Procurement strategy in place that has been agreed by the Executive Director of Finance which sets out a number of objectives and initiatives for the Procurement team to deliver in line with the overall Trust strategy. Please see Appendix one for the strategy
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
6
Delivering the standards
The Lord Carter Metrics as set out in his report February 2016 in order to drive up standards and improve performance of procurement for acute Trusts, below sets out where the Trust is against these standards:
Areas of focus are:
a) developing PTP plans at a local level with each Trust board nominating a
Director to work with their procurement lead to implement the changes identified, overseen by NHS Improvement and in collaboration with professional colleagues locally, regionally and nationally; CMFT position CMFT is a member of the Shelford Group which comprises of 10 leading NHS multi-speciality academic healthcare organisations. The group benchmarks and shares best practice in the key service areas across the membership through working groups, and constructively engage with Government, Parliament and industry to represent the interests of large tertiary centres and the wider National Health service. An agreed proposal to create a unified South & Central Manchester Procurement service serving both Trusts is now in place. Planning, joint working and consultation will take place in 2016/17 prior to an anticipated formal unification from 2017/18. CMFT Procurement also works in collaboration with other Trusts where appropriate and freely shares its Procurement information.
b) NHS Improvement providing a national spend analysis and benchmarking solution from high quality trust spend data to be fully operational by April 2017. This will include a purchasing price index starting with an initial basket of 100 products with immediate effect. NHS Improvement will hold trusts boards to account in performance against the index from October 2016.
CMFT Position
The Procurement Department has access to comprehensive spend data provided by the information team. CMFT can supply detailed spend data and tailored information for performance metrics whenever required.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
7
c) All Trusts to prioritise the role of procurement on ensuring effective system
control and compliance, building supply chain capability in terms of both inventory management systems and people, and build contract management capability to engage with industry in a more effective way. Trusts to aim to work in collaboration both with national procurement strategies and other trusts to explore common systems adoption e.g. efficient electronic catalogues using retail system standards, enhancing current purchase to pay systems, adopting (GS1) and Pan European Public Procurement Online (PEPPOL) standards detailed in the e-Procurement Strategy, and to align with NHSSC on category initiatives; CMFT Position CMFT currently uses the Oracle Procurement system provided by NEP which is contracted until March 2018. The Trust uses EU-Supply for e-tendering as part of the SBS contract. CMFT are currently implementing the GENESIS inventory management systems, this has been integrated into RMCH Theatres and has achieved a £80k saving to date. The programme is currently being developed in to our Surgery Division where we cover 16 theatre areas. Genesis provides the Trust with a lot of the functionality in the strategy, including inventory management, GS1 scanning, patient association and patient level costing. The Trust has also allocated Global location numbers to each department. GHX is an accredited PEPPOL provider which is used for the exchange functions.
d) Trusts focusing on the measurement of key procurement metrics and being responsible for driving compliance to the following targets by September 2017: 80% addressable spend transaction volume on catalogue, 90% addressable spend transaction volume with a purchase order, 90% addressable spend by value under contract;
CMFT Position
CMFT have over 95% of all expenditure on Purchase order including all the Non-traditional areas such as NHS, Utilities, PFI and Legal services. Currently 57% of the total non-pay expenditure is covered by catalogue, the remaining % Would not be covered by catalogue due to the nature of the service. Looking at the exception from the KPI, CMTF are at over 90% catalogue coverage exceeding the 80% target.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
8
e) Trusts accelerating collaboration with other trusts to develop aggregated sourcing work plans to reduce variety (including with NHS Supply Chain for their categories) for 2016-17 and 2017-18, including contributing to clinically driven product testing and evaluation, and adopting the outcome of these processes, switching products where appropriate, unless a clinically agreed exception exists; and, CMFT Position CMFT are in the process of working with UHSM to create an aggregated sourcing work plan. This will result in standardisation of products thus resulting and generate cost savings. The Trust also collaborates fully with members of the Shelford Group to identify opportunities.
f) Trusts embracing the adoption and promotion of the NHS Standards of Procurement with the support of the new Skills Development Networks, with those that have already achieved Level 1 achieving Level 2 of the standards by October 2018; and those Trusts that are yet to attain Level 1 achieving that level by October 2017. All trusts to produce a self-improvement plan to meet their target standard by March 2017.
CMFT Position CMFT have achieved accreditation at level 2 to the NHS Standards of Procurement making CMFT the First Trust in the country to achieve this. The department will be working towards achieving Level 3 by the end of 2017.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
9
Partnerships
A proposal for the merger of the Procurement departments of CMFT and University Hospitals of South Manchester has been submitted. It is anticipated this will go ahead in the summer of 2017. The development of this merger aligns itself to the Lord Carter recommendations around shared services. Work is currently in progress, looking at
Centralised catalogue solution
Improved P2P processes
Aligning Purchasing contracts to increase economies of scale
Standardisation projects across both Trusts
CMFT is also a member of the Shelford Group of Trusts that work collaboratively on Purchasing and P2P projects. This ensures we can obtain the best value for money for the NHS. A joint structure has been submitted which allows the teams to work across all sites; this has now been broken down in the following way to enable us to deliver a comprehensive service and meet the financial challenges of both Trusts.
Team Scope of Team Based
Strategic Purchasing
Over £50k tender limit
Trust(s) wide projects/changes
OJEU
Commodity/category delivery
Divisional support
CMFT & UHSM
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
10
Operational Purchasing
Under £50k tender limit
Local Purchasing Agreements (LPA’s)
Centralised maintenance contracts
Capital
CMFT & UHSM
Purchase to Pay Help Desk Services
NHSSC & Oracle system training
Mat man across both Trusts
Genesis Project Systems Management and Developments Payment of Invoices Logistics
CMFT & UHSM
The proposed structure has been agreed by the Executive Directors of Finance for both CMFT and UHSM
4. Milestones, Review and Timeline for delivery
See Appendix Two
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
11
CENTRAL MANCHESTER UNIVERSITY HOSPITALS NHS FOUNDATION TRUST
Report of: Adrian Roberts, Executive Director of Finance
Paper prepared by: Simon Walsh, Head of Procurement and E-Commerce
Date of paper: August 2013
Subject: Trust Procurement Strategy 2013-17
Purpose of Report: Indicate which by
Support
Consideration of Risk against Key Priorities
To outline the Trust’s strategy for the procurement of non-pay goods and services 2013-17 and seek board adoption/support
Recommendations To support the recommendation
1. Introduction CMFT has a total operating budget of £890m (2013/14) of which £310m relates to non-pay goods/services. In 2007 the Board approved a Procurement Strategy and since then has received Annual Updates supported by scrutiny at both Executive Director of Finance and Divisional level. This Document sets out the overarching direction for the next 4 years and seeks to build upon the progress already achieved. 2. Progress over the past 10 years It is difficult now to imagine the non-pay management arrangements in place before 2003 where individual Departments were making purchasing decisions in isolation supported by a small central processing resource and with no capture of information. The migration to the Oracle Finance/Procurement System in 2006 combined with the extension of a full materials management service have been critical decisions. The Procurement Department has grown in both capacity and capability through the creation of professional cataloguing and purchasing functions joining existing material management and accounts payable teams. The result is a function which deals with all aspects of Purchase to Pay from ‘I want’ through to ‘Received and paid for.’
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
12
The integration of accounts payable within Procurement since 2007 has enabled us to consistently meet 30 days payments targets and in the case of Small Medium Enterprises (SMEs) over 80% are paid within 10 days, thus contributing towards local economic regeneration. The Trust has achieved a level of integration of procurement activity that has been nationally recognised as an example of best practice for the NHS. This has been further confirmed by Hospitals in France; Saudi Arabia and the USA seeking to learn from our achievements. The magnitude of this progress is evidenced in the following 6 key areas:
1. The Trust has paperless ordering systems including a self-service electronic catalogue. 2. Extensive materials management services (including within theatres) relieve clinical staff of the majority of operational procurement responsibilities. 3. Budget holders have access to professionally qualified purchasing staff working on a dedicated Divisional basis to facilitate non-pay Trading Gap delivery opportunities. 4. The Trust deals with its suppliers in a professional and integrated way with contracting; cataloguing; ordering and payment fully unified. Clear Guidance is published to enable and support suppliers working with the Trust. 5. Zero-inflation strategies have delivered over £5m of benefit over the past three years and been recognised by the Department of Health as the most advanced in the NHS. 6. We have collectively achieved over £16m of cash releasing savings excluding inflation since 2007.
The Trust now has an opportunity to continue its commitment to and investment in procurement enabling us to consolidate progress moving towards a strong ‘best in class position’. This progress will support the Trust as it continues to develop. 3. Procurement Strategy 2013-2017 The following 10 key themes comprise the Procurement Strategy. This number reflects both the breadth of the procurement agenda and also the range of challenges that the Trust faces in delivering sustained non-pay performance and improvement:
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
13
No. Area / Topic 2013 2014 2015 2016 2017
1 Corporate and Divisional ownership
2 E-Commerce
3 Reporting
4 Integrated supply chain
5 Purchasing and Contract coverage
6 Product selection & range management
7 Supplier management
8 Risk management and compliance
9 Resources and competencies
10 Sustainable procurement.
Key: Amber = continuing development towards full delivery across all elements; Green = full delivery
1. Corporate and Divisional Ownership The Trust needs to refresh its governance arrangements by:
Building upon the recognised non-pay service and Trading Gap reporting at Divisional level by improving dashboard arrangements
Continuing to develop the role of the Trust wide Procurement Evaluation and Theatres Procurement Groups
Offering budget holder access to high quality benchmarking information
Continue to benefit from Non-Executive input and experience sharing
2. E-Commerce The Trust needs to recalibrate its procurement processes and in particular:
Maximise electronic invoicing by suppliers direct into the Oracle system.
Achieve the optimum level of Catalogue coverage and continue to reduce Non-Catalogue requests.
Adopt GS1 product bar coding technology for the majority of consumables and equipment.
3. Reporting
The Trust will adopt:
National Key Performance Indicators
National Procurement Standards In addition to continuing to develop local reporting for:
Divisional dashboards
Trading Gap performance
Payments performance Divisions will receive improved tracking of non-pay spend and Trading Gap performance with the emphasis on more real time information rather than the current retrospective analysis.
4. Integrated Supply Chain
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
14
The Trust will continue to improve the integration of its supply chain by:
continue to build upon its successful relationship with NHS Supply Chain
Utilise its E-Commerce and Purchasing capability to work with other distributors and supply chain providers to sustain competitive tension
Further reduce the divide between stock and non-stock products to create a seamless catalogue that ensures that at all times users have access to the appropriate lowest cost products.
Stock management systems will be developed to link into patient costing/service line reporting ensuring that non-pay elements of procedures are more visible along with any inventory held within the Trust.
Work with our Sodexo partners to better co-ordinate goods deliveries at ward level and reduce the number of individual daily deliveries
5. Purchasing and Contract coverage The Trust will continue its ambition that the provision of all non-pay goods and services is professionally managed by
Continuing to increase the level of Contract coverage from the current 70% to 80%.
Ensuring that all key categories of spend have an appropriate sourcing strategy agreed with stakeholders.
Ensuring that maximised Contract coverage drives increased Catalogue coverage and therefore delivers improved Compliance. This has been and will remain the core driver of our procurement strategy as delivery reduces risk and maximises savings opportunities.
6. Product selection and range management The Trust will create a Formulary for all key goods and services similar to that achieved for drugs by:
Proper planning and effective evaluation pre-purchase
Business planning to identify equipment replacement
Standardisation of all commonly used items across the Trust
Implementing and upholding more controlled arrangements for supplier access to both the site and to Trust staff
7. Supplier management
The Trust will continue to implement supplier management strategies that:
Improve relationships with suppliers through mutually agreed Supplier Plans with key providers
Seek to control the continual increase in the supplier base. The Trust is a dynamic organisation and inevitably new suppliers will be required but with the introduction of a Formulary will be maximised to reduce the existing supplier base.
Develop our Supplier Database during 2013-2015 to ensure it provides a comprehensive perspective on all key issues relating to our suppliers.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
15
The Trust already has a supplier base of over 2,700 and therefore should not continue to expand as it makes the challenge of effective supplier management even more difficult.
8. Risk management and compliance The Trust must achieve compliance to European Procurement Law (as enshrined in UK Statute) along with upholding its own Standing Orders & Financial Instructions. The Trust will
Risk rate all significant projects
Ensure that purchasing staff are fully trained in the requirements of procurement law and able to advise Trust staff on compliance/risks.
Maintain our strong record on product safety and regulatory compliance
9. Resources and competencies The Trust will need to ensure that the capacity and capability of its Procurement function is both maintained and developed despite the challenging workload pressures and Trading Gap targets. This will be achieved by:
Maintaining the cost of the function at c.0.15% of Trust turnover - -this is in the lower quartile for similar Trusts.
Continuing to invest 1.5% of the Departmental budget in training and development activities equating to c£500 per wte per year.
Achieving 75% Membership of the Chartered Institute of Purchasing and Supply for staff undertaking purchasing/materials management roles.
Take a lead role in North West Procurement Development Office initiatives to better equip Trust purchasing staff for the future skills required as well as developing effective succession planning.
Seek to recruit the best candidates for roles within the Department by promoting our recognised status and emphasising the unique range of opportunities that CMFT offers.
10. Sustainable procurement
The Trust’s Governors Corporate Citizenship Group has lead the way in encouraging the use of the Trust’s purchasing power to benefit locally based suppliers and SMEs in particular. This will be developed further during the 2013-17 period by
Adopting the Government’s target that 25% of spend should be with SMEs (in 2012/13 it was 12%).
Increasing the share of spend with Greater Manchester/North West based suppliers to 30% (in 2012/13 it was 22%).
Reducing the procurement generated carbon usage by 10% given that it is estimated that around 60% of a Trust’s carbon demand will be procurement related.
Formalising our links with Manchester University/Manchester Metropolitan University and Manchester City Council through a Manchester Corridor Procurement Group with a £1bn non-pay spend.
The Department of Health have recently issued a national direction of travel document for NHS Procurement – this is attached as an Appendix.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
16
CMFT will continue to work with external partners on both a national and regional basis to deliver the Trust agenda whilst supporting wider initiatives. The 10 key themes whilst enhancing the operational effectiveness of the procurement service will also ensure that Divisions are better supported in achieving further non-pay savings of £20m over the 4 year life of this Procurement Strategy. This will enable the Trust to protect over 500 posts over the 4 year period. 4. Conclusion The Trust already has a level of non-pay performance that most of the NHS would envy. The Procurement Strategy 2013-17 lays the foundations to push even further and sets the direction to deliver this enhanced opportunity. 5. Recommendation Board approval is sought for this strategy.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
17
Appendix To brief the Board on the recently released Department of Health Document- Better Procurement, Better Value, Better Care: A Procurement Development Programme for the NHS On 5 August 2013, the Department of Health and NHS England published Better Procurement, Better Value, Better Care: A Procurement Development Programme for the NHS. This paper sets out how the NHS is to radically improve procurement capability in order to reduce costs, ensure value for money, and improve patient outcomes. As the title suggests, the key element of the paper is the launch of a NHS Procurement Development Programme to guide and support NHS organisations to make the changes needed. The programme contains four integrated initiatives designed to embed world class procurement across the NHS:
1. delivering immediate efficiency and productive gains;
2. improving data, information and transparency;
3. improving patient outcomes at lower costs through effective clinical input;
4. the creation of a new ‘centre for procurement development’ to improve leadership and
The NHS Procurement Development Oversight Board will be created to oversee the programme. This will be a high profile organisation chaired by the Parliamentary Under-Secretary of State for Health. It is also planned that a "Procurement Champion" will be appointed to drive the changes required to ensure the modernisation and accountability envisaged by the programme. This person will chair a new NHS Procurement Delivery Board, which will steer and deliver the programme. This Delivery Board will ensure all organisations are working to a common strategy for NHS procurement, drawing in private sector expertise and best practice. For more detail, Better Procurement, Better Value, Better Care: A Procurement Development Programme for the NHS is available at: https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/226443/Procuring_for_growth_and_value_Accessible.pdf
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
18
Programme Implementation and actions Over the next 12 months, we will put in place the following actions to ensure the NHS is able to deliver and meet the challenge. The NHS Procurement Development Programme
Establish the Procurement Development Oversight Board Appoint a private-sector Procurement Champion Set-up the Procurement Development Delivery Board
Delivering immediate efficiency and productivity gains
Implement initiatives to support the NHS in combating inflation Develop Key Supplier engagement with suppliers who do the most business with the NHS Identify immediate opportunities through NHS Supply Chain to leverage NHS purchasing power Focus on establishment costs and learn from central government initiatives Establish quarterly price comparison on a rolling basket of 15 products
Improve Data, Information and Transparency
Launch a NHS Procurement Dashboard Require all trusts to publish all procurement data, including opportunities, expenditure and contracts on their websites Develop the specification for a single NHS spend analysis and price benchmarking service Publish an E-Procurement strategy Launch NHS GS1 data pool
Improving outcomes at reduced costs through Clinical Procurement Review Partnerships
Establish new multi-disciplinary Clinical Procurement Review Partnerships (CPRPs) Combine commercial and clinical outcome data to engage Clinicians and inform change Implement the clinically led approach to procurement in one region.
Improve Leadership and Capability
Provide a package of support for non-executive directors and finance directors Work with Royal Colleges to develop clinical leaders’ awareness of procurement Work with the Chartered Institute of Purchasing and Supply and the Health Care Supply Association Establish Procurement Development networks at regional/trust group level Launch NHS Centre for Procurement Development including the Academy of Procurement Excellence. Contribution to Economic Growth Implement recommendations from Lord Young to support SMEs win public sector business Launch a new set of NHS Standard terms and conditions for the supply of goods and services Work with AHSNs to develop practical actions to help the NHS adopt innovation Establish a series of reverse procurement fairs to stimulate innovation from SMEs
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
19
Carter
Recommenda
tion
Link to NHS
Standards of
Procurement
Objective Current Position Actions Required
Milestone/
Review
Dates
5a.
Every trust
should have a
local PTP in
place
Strategy &
Organisation
1.2
PTP should cover plans to meet the
model hospital benchmarks, collaborate
with other trusts and the national
solutions such as NHS Supply Chain.
Current departmental workplan covers
some of this, PTP provides focus and
detail on areas required
Ensure delivery against actions
within P2P
Quarterly
review
Lord Carter recommends a board
director should be nominated to work
with the trust procurement department to
ensure PTPs are fully embedded in the
trust performance improvement plans.
The Procurement Department is
working closely with Matthew
Swanborough (Director of Resilience)
and Adrian Roberts (Executive
Director of Finance) to implement the
PTP Plan. Purchases over £500k need
to be authorised by the Chairman of
the Board. Orders over £50k are
reported to the audit committee board.
5b.
Spend analysis
and
benchmarking
solution
Strategic
Procurement
3.1
Lord Carter makes it clear that
addressing the variety of products and
manufacturers supplying the NHS is a
key strand of the national PTP. At a
local level trusts must begin to address
the proliferation of suppliers and
products used within their organisations
aiding reduction in spend and clinical
variation.
70% of suppliers are on a contract or
framework with 54% of orders on e-
catalogue.
Utilising the PPIB Tool for
benchmarking against other Trusts and
identifying savings and rationalisation
opportunities.
Materials Management in 85 wards
and departments.
Routine clinical consumables (£30m
per annum) are supplied via NHS
Supply Chain who provide dedicated
order consolidation and supply services
to the NHS.
Continue to work with NHS
Supply Chain and Shelford
Group to standardise on
products wherever appropriate
Virtual Stock as a new system
to replace the current solution
and this will help to help
improve the quality and
analysis of the catalogues for
both CMFT and UHSM
Ongoing
Mar-17
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
20
Standardisation in place on a number
of items across product areas in both
Trusts and managed by the Materials
Management teams.
Data, Systems
and Performance
Management
5.2, 5.5
Lord Carter identified a need for
increase in transparency and a reduction
of at least 10% in non-pay costs is
delivered across the NHS by April 2018
Difficulty in utilising the PPIB tool
accurately due to rebate information
being excluded / hard to incorporate.
Reduce number of rebates
coming into the trust to
increase transparency of costs
Strategic
Procurement
3.6
Lord Carter identified the need for a
national price benchmarking service.
This has culminated in the launch of the
national PPIB in August 2016 from
AdviseInc. All trusts are expected to
submit their data monthly for upload into
the tool, allowing continuous
benchmarking and highlighting areas for
non-pay cost reduction.
As CMFT is a Carter Cohort trust, we
have been involved in meetings,
training and in providing feedback
regarding the PPIB tool.
AdviseInc have now received the last 6
months PO data from the 136 acute
trusts in the country. This information
has been submitted and uploaded into
the tool and staff have been trained on
the system
Utilising the PPIB Tool for
benchmarking against other Trusts and
identifying savings opportunities.
Detailed PO and NHSSC data is
submitted monthly.
CMFT is already submitting
Purchase Order (PO) data on a
monthly basis.
Review and feedback on 6
months data information in
updated tool.
Longer term – utilise tool to
identify quick-win savings
opportunities whilst also
working with the national
Carter group (other
collaborative groups e.g. GM)
on larger collaborative
opportunities.
Monthly
confirmatio
n of data
submission
Sept-16
On-going
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
21
5c.
Prioritise the
role of
procurement -
ensuring
effective
system control
and
compliance,
building
supply chain
capability in
terms of both
inventory
management
systems and
people
Data, Systems
and Performance
Management
5.4
The Lord Carter review identified big
variation in Purchase to Pay (P2P)
system maturity and compliance.
Enhancing P2P systems must be seen as
a priority for trusts that do not have well
developed systems and compliance.
Trusts are also encouraged to work in
partnership with organisations within
local health economies and with partner
organisations as well as the national PTP
to ensure opportunities to adopt common
systems are maximised.
CMFT use NEP Oracle system to
generate purchase orders and pay
invoices. The procurement team have
catalogue management systems in
place through GHX Nexus which
interface with NEP Oracle which
provides robust and detailed contract
pricing and information on the
goods/services the Trust purchases.
The Accounts Payables function sits
within the Procurement team and
processed 148,443 invoices. The BPPC
figures for 2015/16 were 96%/93% for
volume/value
CMFT have identified Virtual
Stock as a new catalogue
management system as part of
a Shelford Group Project.
UHSM will be part of this
project and one catalogue
system will cover both Trusts
Supply Chain
4.1
Lord Carter identified a general under
investment in inventory control.
Building on the DH eProcurement
Strategy the Lord Carter report urges
trust procurement departments to build
supply chain capability on inventory
management systems.
Oracle provides the Trust with the full
Purchase to Pay function required.
Genesis Inventory Management
introduced in RMCH and MRI
Theatres. Creating over £79K of
savings to date. Enables Business
Analytics to be accessed by
Consultants and is GS1 compliable.
The Trust has a GS1 plan in place as
well as the appropriate governance
arrangements where the plan is
managed via the GS1
Strategy/Delivery Boards. The
Procurement Director is the GS1 lead.
To continue with the Genesis
roll out as well as other high
cost areas such as Critical
Care, Women’s, Neonates &
Radiology. Assess
opportunities across other
areas of the Trust and UHSM
Manage the GS1 plan via the
appropriate boards ensuring
the key leads across the Trust
remain engaged
UHSM to appoint a PEPPOL
partner
Oct-16 Data, Systems
and Performance
Management
5.7
Building on the DH eProcurement
Strategy the Lord Carter report urges
trust procurement departments to align
themselves to the GS1/PEPPOL DH
work stream and develop and execute
plans as part of trust wide approach to
GS1/PEPPOL adoption.
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
22
Supply Chain
4.1
Lord Carter identified a general under
investment in inventory control.
Building on the DH eProcurement
Strategy the Lord Carter report urges
trust procurement departments to build
supply chain capability on inventory
management systems.
CMFT are working with NEP to
appoint a PEPPOL partner
People & Skills
2.1 & 2.3
Lord Carter urges trusts to prioritise on
capability through better recruitment,
enhanced skill sets and appropriate
remuneration to attract the right people.
63 Staff in Procurement Dept.
£17.5k training budget
10 members of staff are fully MCIPS
qualified with 10 currently studying
CIPS
CMFT achieved Level 2 NHS
Standards of Procurement, first Trust
in the country to achieve this standard.
UHSM working towards level 1
standards
PSD & HCSA training opportunities
are circulated and taken up throughout
the team with any other specific
training requirements identified on an
individual basis (at the least via annual
PDR).
UHSM to achieve level 1
Standards of Procurement
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
23
5d.
Procurement
Metrics
Data, Systems
and Performance
Management
5.3, 5.4
Policies &
Procedures
6.2
Lord Carter suggests progress against
key metrics should be made by Sept-17.
The main metrics being:
80% Catalogue Usage
90% PO Coverage
90% Contract Coverage
CMFT has actively contributed to the
development of the Carter Procurement
Metrics and will continue to input as
required into the national agenda.
Information provided by data team to
purchasing/catalogue team on a
monthly basis and reviewed.
No PO, No Pay policy in place so all
transactions go via Oracle system at
CMFT.
UHSM currently
implementing “No PO, No
Pay” policy, in support of the
metric of transactions via a
purchase order to ensure
message it continually
communicated to internal
customers and suppliers.
Creation of an Operational
Purchasing team to increase
contract coverage between
both Trusts
On-going
5e.
Collaboration
- with other
trusts and
NHS Supply
Chain with
immediate
effect
Strategy &
Organisation
1.5
As a guideline Lord Carter recommends
that trusts collaborate with at least five
other trusts to share data and resources
to modernise their procurement function.
Lord Carter also challenges trusts to
improve their relationships with
procurement partner organisations.
CMFT and UHSM are actively
engaged in the GM “cluster” work
stream to group trust procurement
departments. Work is currently
underway to appoint a GM project
manager who will coordinate this.
CMFT are in the process of
collaboratively working with UHSM to
create an aggregated sourcing work-
plan. This will result in standardisation
of products and generate cost savings.
CMFT also collaborates fully with
members of the Shelford Group to
identify opportunities. The Shelford
Group comprises ten leading NHS
multi-specialty academic healthcare
organisations. The group benchmarks
and shares best practice in key service
areas across the membership through
Continue to input and
influence the GM work
stream.
Agree potential structures with
CMFT/UHSM Executive leads
and work towards creating a
joint function.
Continue to liaise with
On-going
Apr-17
On-going
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
24
working groups, and constructively
engage with Government, Parliament
and industry to represent the interests
of large tertiary centres and the wider
National Health Service.
national colleagues and
support GM colleagues with
the implementation of the
metrics as well as ‘cluster’
work.
Strategic
Procurement
3.5 & 3.7
Lord Carter requests trusts take the
following actions on national sourcing
initiatives:
1) Aggregate sourcing by working with
NHSSC in particular
2) Accept and adopt clinically driven
product testing wherever possible, in
particular with reference the NHS
Clinical Reference Board and
Clinical Evaluation Team and any
work streams with the BSA/NHSSC
3) Collaborate to take committed
volume to market
4) Reduce variation and proliferation of
choice
5) Lord Carter states: “We do not
expect to see hubs competing with or
undermining the national solutions,
so we recommend trusts take this
into account in developing their PTP
plans”.
Routine clinical consumables (£30m
per annum) are supplied via NHS
Supply who provide dedicated order
consolidation and supply services to
the NHS.
Collaborate with Shelford Group
Trusts and South Manchester.
Utilising the PPIB Tool for
benchmarking against other Trusts and
identifying savings opportunities.
70% of suppliers are on a contract or
framework with 54% of orders on e-
catalogue.
Cooperate with national solutions
CMFT works in collaboration with
other Trusts where appropriate and
freely share their Procurement
information.
The Procurement department has
access to comprehensive data and can
supply detailed spend data and tailored
information for analysis or
benchmarking whenever required.
Continue to work alongside
national solutions,
implementing where
appropriate.
Joint work plans and
development of strategy with
NHSSC and Shelford
supported by account
managers.
On-going
Jan-17
Procurement Transformation Plan (PTP) for
Central Manchester University Hospitals NHS Foundation Trust
25
Accounts, policies and procedures are
published on the Trust’s website.
FOI requests are answered in a timely
and accurate manner.
5f.
Adoption and
promotion of
the NHS
Standards of
Procurement
All
Policies &
Procedures
6.2, 6.5
Strategic
Procurement
3.3
Lord Carter requests that trusts embrace
the adoption and promotion of the NHS
Standards of Procurement with the
support of the new Skills Development
Networks. Those who have already
achieved Level 1 achieving Level 2 of
the standards by October 2018; and
those trusts that are yet to attain Level 1
achieving that level by October 2017.
All trusts to produce a self-improvement
plan to meet their target standard by
March 2017.
All of the above objectives where
linked to the NHS Standards of
Procurement, CMFT have reached
level 2 accreditation and UHSM are
working towards the submission of
level 1 accreditation.
If successful put plans in place
to work towards L3 over the
next 1-2 years for CMFT.
Level 1 Standards of
Procurement to be achieved by
UHSM
Oct-16
Mar-17