Post on 01-May-2018
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Agenda
1. Introduction 2. Information Governance
1. Information Governance 2. Organizational Maturity
3. Business Processes 1. Compliance 2. eDiscovery
4. Market Factors 1. Litigation 2. ESI 3. Disruptive Technology
5. Archive 6. Outlook 7. Relating to Storage
AGENDA
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INTRODUCTION
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INFORMATION GOVERNANCE
Understanding Information Governance
Understanding Organizational Maturity
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Information Governance
5
Information Opportunity Regulation/Litigation
44 ZB by 2020 ¼ Fortune 500 employ CDO Data Privacy 47 U.S. States
Murky Data Lake
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Information Governance
Information
Governance
eDiscovery
Compliance
Social
Docs
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Data in the Dark Litigation hold and discovery requests blindside IT staff and those responsible for collection have little visibility into data stores or necessary discovery toolsets.
A Phone Call Away Staff or discovery managed service vendors along with major data stores have been identified and some investment is made in discovery technology.
Actionable Discovery Larger technology and staff investments create greater data insight and accessibility. Communication grows between IT and legal as enhancements benefit litigation strategy and processes solidify. .
Harmonized Business Objectives IT groups and business units develop architectural strategies to establish baseline for long-term data management goals. Communication and benchmarks established between IT and legal.
eDiscovery Enabled by Governance End-to-end information governance strategies that develop deep data insights enabled by well-planned architecture to support business objectives and discovery requests.
Organizational Maturity
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FERC/SOX/HIPAA
? Storage Space
Synergies Who are the major stakeholders
pushing for advancement in a given area.
Silos Which groups would a sponsor
like to work more closely with but has been unable to provide services to in the past.
Stalemates Which groups in the organization
are sponsors unable to work with or in direct competition
Organizational Maturity
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Compliance
eDiscovery
Big Data
BUSINESS PROCESSES
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HIPAA SOX GLBA COPPA
Compliance
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Early Case Assessment (ECA)
Early case assessment applications include solutions that are designed to facilitate business process management, document management, and data management activities during identification, preservation, collection, processing, and first pass review.
eDiscovery Review Platforms
eDiscovery review platforms (also sometimes referred to as "document or legal review platforms") are utilized by review attorneys and the litigant's legal team to analyze, review, and produce data, and during post collection and post processing.
End-to-End Solutions
Full range of ECA and Review platforms services
eDiscovery
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eDiscovery
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Security Fraud Surveillance Performance Marketing Monetization
Big Data
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Litigation
Electronically Stored Information (ESI) Volume
Influence of Cloud and Social
Spending & Commoditization
MARKET FACTORS
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Litigation
Moore v. Citgo Co., LP, 735 F.3d 309 (5th Cir. 2013) 5th Circuit Finding that quality of eDiscovery prejudiced
defendant due to failure to preserve 915 Broadway Associates, LLC v. Paul, Hastings, Janofsky & Walker, LLP Finding that eDiscovery prejudiced defendant due to
failure to preserve Court scrutinized plaintiff’s information governance
practices Federal Rules of Civil Procedure (FRCP) -26(b)(1) Expanding Regulation (State and International)
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Litigation
Patent Litigation CISCO Systems Inc. et. al. v. Innovatio IP Ventures LLC Apple Inc. v. Samsung Electronics Co., Ltd.
Consumer Privacy Litigation Pineda v. Williams-Sonoma Stores, Inc.
Tyler v Michael’s Stores, Inc. M&A Activity Regulatory Actions
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ESI Volume
Digital University 44ZB by 2020
Changes in Platform and Cloud Adoption
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ESI Volume
Up to 85% of Electronically Stored Information (ESI) is unstructured data
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New Entrants
The Influence of Cloud and Social
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Spending and Commoditization
Worldwide IT Spending Forecast to grow at a modest 4.1% Year-over-year for a total of $3.7 Trillion
The availability of inexpensive storage capacity will keep some from deploying specialized archive solutions.
A combination of efficiency technologies, indexing, and search capabilities continue to encourage end users to use backup as an alternative to purpose-built archiving software.
One of the biggest drivers of archiving is email. The use of built-in archiving capabilities native to Gmail and O365 limit the need for purpose-built archiving purchases for some organizations.
Lack of disruptive technologies in eDiscovery and archive have created a situation where product manufacturers are meeting in the middle as additional product functionality is added.
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ARCHIVE
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Archive
22
Information
Governance
eDiscovery
Compliance
Social
Docs
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eDiscovery Storage and Archive
Social and Web
Short Term Market View
Competition
Strategies
OUTLOOK
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Total eDiscovery market by platform
Total Market Year-over-year growth has slowed from 5 years of over 20% Year-over-year growth. 2013- 2018 CAGR is forecast to be 14.6% for ECA applications with higher year-over-year SaaS growth (16.8% 2012-2013).
0
500
1,000
1,500
2,000
2,500
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018
($M
)
Early case assessment application eDiscovery review and production platform
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eDiscovery
Majority of potential clients want processing plus and ECA or processing, review, and analysis. About 15% – 20% ask for and need end-to-end solutions In-house review is still done in a large minority of corporate clients Still see many large corporations with who fully outsource eDiscovery process or outsource the bulk of collection through review and analysis
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Archive Market
IDC expects greater year-over year growth in cloud adoption as companies become more comfortable with cloud solutions. Between 9% -12%.
Regional market movements will show minor shift from APJ towards EMEA markets.
Americas: • 4.9% CAGR – Net new
APJ: • 3.7% CAGR – Net new
EMEA: • 5.2% CAGR – Net new
$.0B
$.2B
$.4B
$.6B
$.8B
$1.0B
$1.2B
2011 2012 2013 2014 2015 2016 2017 2018
Americas APJ EMEA
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Storage and Archive Solutions
• Archive in Place
• Archive via Backup
• Active Archive
• Long-term Data Preservation
• Up to 65% of organizations support multiple archive and content management solutions • Institutional knowledge • Prohibits big data initiatives • Creates long discovery cycle times
• Strong data position • Synergies and Acquisition
Archive Strategies
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Social and Web
Social media archiving becoming a legal imperative Social media guidelines have been published by the Financial
Industry Regulatory Authority (FINRA) 10-06, the Federal Financial Institutions Examination Council (FFIEC), and the Federal Trade Commission (FTC)
Adoption of Enterprise Social Networks as part of internal communications workflow is on the rise i.e. Yammer has reached nearly 8 million users propelled in part by their acquisition by Microsoft
Advertising Brand/Reputation Challenges Despite regulation and consistent media coverage we are still waiting on a landmark action
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Short Term View
eDiscovery solutions will continue to align with storage and archiving solutions New market entrants have slowed and there will be few total market participants through failure and acquisition Corporations will continue to add head-count focused on IG and eDiscovery processes. Traditional storage providers are making headway into aligning storage mechanisms with actionable legal hold
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• Full understanding of corporate information universe
• Shrinking disparate information sources
• Leveraging single set big data
• Actionable legal hold • Storage and Archive
Synergy • Cost
• CIO • Various legal: head of litigation,
GC, • IT legal – Business analysts • CISO and other IT security • Storage administration • E-mail administration • Purchasing
Benefits
• Information Governance -- Corporate IT, Audit, Data Governance, Legal
• Archive and Storage – Finance, Corporate IT, Storage, Legal
• Collection – IT Security, HR, Legal • ECA , Review, Processing - Legal
Buyers
Influencers
Organizational Influence
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Impact on Storage
Does an organization have an Information Governance/Data Security steering committee? Key membership Influence
Security vs. Legal vs. Storage IT Budget vs. Legal Budget Outsourcing (LSP) How disruptive is a data collection? How disruptive is a data search? Why use a cloud based offering? Combating cheaper storage options and limited built-in functionality
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Impact on Storage
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For More Information
spike@idc.com Twitter: @cspike_idc.com