Post on 24-Sep-2020
ICT FOR ACCOUNTABILITY
Social Development and ICT
Unit
The World Bank
Merrick Schaefer- ICT Unit
Rosa Maria Martinez- Social Development
October 6, 2011 | Lagos, Nigeria
WHO WE ARE?
ICT FOR SOCIAL
ACCOUNTABILITY TEAM
THE WORLD BANK
Merrick Schaefer
• Project Manager for ICT4D Projects for the World Bank
• Worked on the UNICEF Innovations Team for 5 years doing
projects in Uganda, Malawi, Turkey, Zambia, etc
• Was a software developer for 10 years prior to that, focusing
mostly on the web.
Rosa Maria Martinez
• Human Geographer of the University of California, Berkeley,
USA.
• Crime and Violence in urban spaces focusing on geo-reference
hot spots of crime.
• Previous experience working with Crime Observatories in
Colombia doing analysis of armed conflict dynamics.
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About today’s meeting…
Introduction to the programmatic area the pilots fall under
Overview of pilot projects (Health, Agriculture, Violence Prevention and Urban Upgrading).
Overview of the software development process
The process of how to bid on these projects
Questions, comments and conversation: Any questions you have or comments on how we can improve the pilots based on your experience within the local context.
Learn about the ICT community in Lagos
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SOCIAL ACCOUNTABILITY
CITIZEN REPORTING
Projects Background
Violence Prevention and Urban
Upgrading in Benin City
HEALTH AGRICULTURE
Fadama
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Social Accountability
Definition:
Improving the public’s ability to hold political leaders & administrators accountable for these results.
Principles
Information: accessible, meaningful, two-way
Influence: decision making, expenditure priorities, outreach approaches etc
Scrutiny: results, grievances, and malfeasance
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Social Accountability
Stakeholders
Citizens
Service providers*
Political leaders
* eg. facilities, hospitals, sub-contractors
PILOT PROJECTS
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HEALTH
Development of an ICT based system to
enhance 3rd party verification by the
health services beneficiaries at clinic
level.
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HEALTH
A SMS based tool for mother’s groups to
respond to surveys and complain about
problems.
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HEALTH PILOT
BACKGROUND OF THE
PILOT PROJECT
HOW THE SYSTEM WILL
WORK?
APROACHES AND
ACTIVITES
Challenges of the
Nigerian health system.
NSHPIC project aims to
improve accountability.
Facilities will receive
payments on the basis of
performance as measured
by a LGA Score Card
calibrated to community
perception surveys and
multiple systems of
verification, including third
party validation procedures
that involve end
beneficiaries.
States and LGA’s will
receive payments on the
basis of a set of
Disbursement Linked
Indicators (DLIs).
Develop a mobile
phone based tool that will
allow beneficiaries of
health services to provide
feedback on the quality
of the services
Integrate the
incoming data into the
M&E framework being
used to administer the
PBF program in Nigeria.
The reports will be used
for cross-verification
purposes aligned to
identify issues with the
data reported by the
clinics.
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AGRICULTURE
FADAMA
Develop an ICT based system to enhance the
reporting mechanism between Fadama
Associations Groups (FAG), Fadama Community
Association as well as with State and Federal
levels Project Implementation Unit (PIU).
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AGRICULTURE
FADAMA
A SMS tool to let local Farmer’s Organizations
answer satisfaction surveys and follow-up
questions from the State government.
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AGRICULTURE – FADAMA PILOT
APROACHES AND ACTIVITES
Develop a mobile phone based tool that will
allow FAGs to provide feedback on funding and
services provided by the Fadama project
Create a web based dashboard displaying
actionable information and tools for the State Level
and federal levels PIU
Utilize SMS to push relevant local weather
information to the farmers’ groups as an
incentivization for participation.
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VIOLENCE PREVENTION AND URBAN UPGRADING
Enhance the policy making process for crime and
violence prevention and urban upgrading in Benin City,
the capital of Edo State (Nigeria);
Transfer technology and build local capacity to improve
the quality of governance and accountability in Benin
City.
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VIOLENCE PREVENTION AND
URBAN UPGRADING
A detailed LGA level map with crime data and
infrastructure data on it. A mobile tool for
community reporting of problems.
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VIOLENCE PREVENTION AND URBAN UPGRADING
BACKGROUND OF THE PILOT PROJECT APROACHES AND ACTIVITES
Benin City suffers of high crime rates
and lack of infrastructure
South-South exchange in Benin City.
July 4-8, 2011. Participants from
Colombia, Jamaica, South-Africa, Kenya,
Lagos-Nigeria.
Different models of how to address
crime and violence in urban settlements
using ICT approaches Policy makers in
Edo State asked for help in developing a
system that address both violence
prevention and urban upgrading.
Follow-up discussions with the Edo
State government.
Creating a public domain
multilayer map of the Egor Local
Government Area in Benin City that
visualizes data of basic infrastructure
and crime and violent events
Transfer the capacity and skills to
maintain and replicate such maps by
adopting free open source geospatial
tools and online web mapping using
Open Street Maps
Community Mapping Process
Develop a crowd sourcing mechanism to
allow citizens to report on the crime
and violence events observed or
experienced to enable real time
information gathering.
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TECHNOLOGICAL VISION
Pilots on Health, Agriculture and Violence Prevention and Urban Upgrading
FREE AND OPEN SOURCE
RAPID SMS
CO-CREATION PROCESS
other tools and systems
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FREE AND OPEN SOURCE
Recent emergence and increased sophistication of free and open source tools designed to work with mobile phones.
Leverage previous and existing projects
Contribute to Global Resources
Cost effective
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RAPID SMS
Rapid expansion of mobile phone penetration - Nigeria has a mobile penetration rate of 56.6% and it is projected to grow to 79% by 2015.
Modular messaging application development framework created to let tools designed in it be easily customized and used in conjunction with other RapidSMSbased systems.
Python and Django based framework for quickly building SMS or other messaging applications with a web dashboard
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Ureport
Ureport is a free SMS-based system that allows young Ugandans to speak out on what's happening in communities across the country, and work together with other community leaders for positive change
Built on RapidSMS and is free and open source
Has 33,000 users right now in Uganda
http://ureport.ug/
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Open Street Maps
• OpenStreetMap is a free editable map of the whole world. It is made by people like you.
• OpenStreetMap allows you to view, edit and use geographical data in a collaborative way from anywhere on Earth.
Wikipedia of Maps
http://www.openstreetmap.org/
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Voice of Kibera
• Voice of Kibera is a citizen reporting project based in Kibera, Nairobi. The project is an initiative of Map Kibera and uses the Ushahidi platform to aggregate and map reports. Voice of Kibera aims to give collective global voice to Kibera residents by aggregating local citizen reports, Kibera community media and other relevant news and information.
Built on Open Street Maps and Usahidi and is free and open source
http://voiceofkibera.org/
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PROCESS AND APROACH
CO-CREATION PROCESS
Close interactions with local communities and develop methods to empower the groups
USER DRIVEN DESIGN
All software needs to been analyzed from the perspective of the end user
AGILE SOFTWARE DEVELOPMENT
Iterative, hands on approach, try - fail fast - succeed
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WHAT DOES THIS MEAN
WORKING IN THE FIELD
The software dev team will be expected to go into the field and work directly with the users
WORKING ON A TEAM
The software team will either provide User Experience specialists that have experience working with local communities or be paired with sociologists.
Partnership Approach
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PROCUREMENT PROCESS
We welcome you, local ICT companies, to bid on upcoming opportunities that
have just been presented.
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The process will involve the following steps
1. The opportunity will be advertised internationally at http://www.devbusiness.com/
2. A Request for Expression of Interest (EOI) will be issued in the next few months. This will include:
•short description of the project
•cost estimate and the budget
•short-listing criteria
•positions requested to be filled
•instructions on where to submit (via e-consult as well as an e-mail address)
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3. You may express interest through e-consult at http://econsult.worldbank.org
4. The expressions of interest will be evaluated and up to 6 firms will be shortlisted
5. The shortlisted firms will receive detailed RFP
6. One firm will be selected to implement 1 or all 3 pilots.
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What you should plan to include into Expression of interest
1. In the Expression Of Interest you will be asked to present the following information indicating that you are qualified to perform the services, such as:
Company Description (brochures)
Description of similar assignments
Experience in similar conditions
Availability of appropriate skills among staff
Code Samples
2. Consultants may associate to enhance their qualifications.
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What you can do now
Sign up for notifications from UN development Business http://www.devbusiness.com/ . This is how you will know when the EOI s issued. Also, make sure to leave your information with Rosa Maria Martinez: rmartinez2@worldbank.org
Familiarize yourself with the WB procurement guidelines http://go.worldbank.org/Q4WOIA2RL0
Register on econsult as a company (http://econsult.worldbank.org) paper and e-version
If you are incorporated for less than 12 months, consider partnering with another company (12 months is a requirement for obtaining WB vendor ID).
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What you can do now
Familiarize yourself with the source code (and python and git)
https://github.com/rapidsms/rapidsms
https://github.com/unicefuganda/ureport
Other projects to familiarize yourself with:
Open Street Maps,
Open311
Ushahidi
Map Kibera
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THANK YOU!