Post on 16-Dec-2015
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PortfolioSample works
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Our capabilities
Learning Approach
Courseware Development Tools
Learning Management Systems
Compliance
Custom
AICCSCORM
Custom Engaged Learning Rapid Learning
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Certificate in sales excellence
A comprehensive training initiative to equip and empower the front line field staffs with Business knowledge, technical and professional skills to deliver retail sales
excellence
Technical skillsBusiness knowledge
Professionalskills
Defined careeradvancement
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Expert certification in 48 months
Months 37 to 48 Expert
Level 2 - months 31 to 36Level 1 – months 25 to 30
30 days
Advanced
Intermediate
Level 3 - months 17 to 24Level 2 - months 9 to 16Level 1 – months 1 to 8
Foundation
Each level is mapped to a specific set of courses, which when completed enable participants to achieve expert certification within 48 months of commencing the training program
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In the spirit of collaboration
We have included a framework to ensure that the training is an ongoing, sustaining process bolstered by sharing, collaboration and involvement.
Share
Update
ConnectCorporate & training news,
Success stories
Ace Learning Centre
Learning Community
Mobile Newsletter
Ace community
Profiles
Group
Sharing
Experiences
Photos
Comments
Ratings
Learning Path
Certification tracks
Learning path online coursewareAssessments
Learning aids
Download learning aids,
‘How To’ videos,
Guides
Feedback
Ideas
Suggestions
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STAGE 1: Discover (Analysis)
Fitting into Interakt’s 5D implementation
OUTPUT
Content Analysis
Technical Architecture Analysis
Requirement Needs Analysis
PROCESSINPUT
Content Sources
Project Requirement Gathering
Client Brief RFP
High Level Proposal
Learning RequirementsDocument
High Level Proposal
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The Vision
To empower, enable, and transform the enterprise-wide sales force into highly engaged, career-minded brand ambassadors committed to sustaining Bankers’ position as the provider of choice to all segments of its market.
Composite Agent Profile
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70% male, 30%
female
Majority middle-age or older
Predominantly caucasian
Non-high school graduates to advanced degree holders
Highly diverse career and work backgrounds
Wide range of life experiences
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The challenges
Disconnecteduser
experience
Varied Audiences
Inefficient resource
utilization
Challenge:
Bring together separate online properties to collectively and consistently represent the best of the Brocade brand
Challenge:
Create seamless and rewarding experiences for highly diverse audience needs including customers, partners, employees and members of the public.
Challenge:
Eliminate redundancy of content and promote more efficient use of resources and greater scalability.
Multiple technology platforms
Challenge:
Rationalize the technology landscape to simplify maintenance, unify experience and deliver greater returnon assets
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How Interakt can partner with you to bring the Brocade vision to life
Collaborate on strategy & planning
Develop a strategic roadmap to create a unified, seamless online user experience
Define and conceptualize an architectural framework for optimizing Brocade’s digital presence
Execute tactical initiatives that will
Communicate a consistent brand message across all digital channels
Deliver a rewarding experience for online users across multiple touch points
Provide ongoing services and support to ensure
Continuous improvement in online usability, design, and integration
Speedy Identification and appropriate action on new challenges and opportunities as they arise
How the properties connect today
Subset of blogs
Registration, login, search
Registration & login
Registration& login
Brocade resources
Software downloads
Documentation & e-books
Brocade.com
Blogs/forums
Brocadepedia
Brocade Communities
Software downloads
Documentation
Licensing information
my.Brocade.com
Duplication of content, interlinks, incomplete content tagging
Envisioning a seamless user experience
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Single sign on
Corporate online presence
For customers, partners, employees
Focused on storage networks & Brocade
products
Brocade.com My.Brocade.com Community.brocade.com
Single platform for content management & collaboration
Template Database
Single platform for Community
Content Database
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The seamless user experience
ON PC ONLINE
Downloads brochures & documentation
Browses blogs, customer feedback and videos
ON PC ONLINE
Googles information on Cloud optimized solutions for enterprises;
lands in Brocade Communities
Checks licensing options for an enterprise solution
Sends in an enquiry on mgmt request
Registers at MyBrocade
Makes an enquiry through Brocade.com
“The first step” - A customer prospect story
Uses the quick quote calculator
ON TABLET
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The seamless user experience
ON PC ONLINE
Downloads brochures & success stories related to
proposed solutions
Selected licensing options for proposed solution
ON PC ONLINE
Receiving request, refers product portfolio for best fit solution
ON TABLET
Replies to enquiry with details, resulting in
concrete lead for sales
Makes it to the Brocade‘Hall of Fame’
Gathers corporate resources from Brocade.com
Shares experience
Blogs on successful lead generation
“From enquiry to interest” - An employee story
Realizing the vision - Short term
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Brocade.com My.Brocade.com Community.brocade.com
Strategic Consulting Design Technology SupportImplementation
Strategic consulting for a unified and structured user experience framework for Brocade
Implementing quick enhancements on existing UI to make it more consistent and intuitive
Realizing the vision - Long term
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CMSDesign
Technical & functional architecture UI framework standards & design
for new environment Prototype
Technology
UI templates development for properties
Platform installation & configuration
Testing
Implementation Migration Deployment
Architecting a homogeneous technology platform to support Brocade’s digital presence across multiple channels
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Interakt’s methodologyLong Term
Implementation of this architecture will involve
Deployment
User acceptance testing
Setup of production environment
Deployment of sites to production
Discover
Finalization of the most appropriate technology & platform landscape for Brocade
Migration study
Develop
Setup and configuration of platform landscape
Development of UI templates
Development of technology backend
Integration of platform with components
Development of migration utilities
Design
Design of technical & functional architecture
Design of UI framework & templates− Wireframes,
mock-ups Development of
prototypes Migration
planning
Define
Lorum Ipsum <Design of technical & functional architecture
Design of UI framework & >
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Thank you