Post on 24-Dec-2015
POLICING COMPETENCY FRAMEWORK
From Constable to Commissioner: A Framework to Support HR Mgmt &
TrainingStanhope 2010
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency FrameworkPolicing Competency Framework
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a PSC update
Culmination of:
- 33 YearsYears of Research
- Reflects Canadian and International Best PracticesBest Practices
- 70+70+ member Steering Committees
- 70+ 70+ Contributing Police Organizations
- Validation with over 700 SMEs700 SMEs
POLICE SECTOR COUNCIL
connecting forces – securing futures
Council BackdropCouncil Backdrop
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1. Who
2. What
3. Why
4. How
POLICE SECTOR COUNCIL
connecting forces – securing futures
WHO - MandateWHO - Mandate
“Connecting forces - securing futures”
we facilitate policing organizations, partners, stakeholders to implement innovative, practical and shared mgmt solutions
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WHO
Police Services 209
Academies 15
Governments F/P/T/ M
Employees 84,000
POLICE SECTOR COUNCIL
connecting forces – securing futures
Who - PSC Board includes all stakeholdersWho - PSC Board includes all stakeholders
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CAPB
CACP
FCM
POLICE SECTOR COUNCIL
connecting forces – securing futures
WHO - our governanceWHO - our governance
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Currently 11:•CACP - pres
•CAPB - v pres•FCM - v pres
•CPA - director•RCMP - CHRO
•PS - DG•BC - ADM
•SASK - ADM•NB - ADM
•Academies - APA•CAPE - pres
JusticeMinistries Justice
Ministries
WHO
POLICE SECTOR COUNCIL
connecting forces – securing futures
WHAT - Our focus WHAT - Our focus
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Service SizeNo. of
EmployeesNo. of Services in
category
Very Large >1000 15
Large 300 to 999 16
Medium 100 to 299 40
Small 25 to 99 60
Very Small < 25 78
Total 209
178
85%
WHAT
POLICE SECTOR COUNCIL
connecting forces – securing futures
WHAT - we really are …WHAT - we really are …
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Volunteers
RecruitersOtherOther
StakeholdersStakeholders
HR Practitioners
Researchers
Strategic
Planners
E/T Professionals
Strategic
Leaders
“networks” - communities of practice - with a mission of improved HR planning and management
“networks” - communities of practice - with a mission of improved HR planning and management
WHAT
POLICE SECTOR COUNCIL
connecting forces – securing futures
WHAT we do … WHAT we do …
leveraging and developing common HR tools
improving performance management
providing HR support for policing excellence - sustainability
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WHAT
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COMPETENCY-BASED COMPETENCY-BASED HR PLANNING & MANAGEMENTHR PLANNING & MANAGEMENT
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POLICING EXCELLENCE AND POLICING EXCELLENCE AND SUSTAINABILITYSUSTAINABILITY
POLICE SECTOR COUNCIL
connecting forces – securing futures
WHY - the “Perfect Storm”WHY - the “Perfect Storm”
three advancing “low pressure systems”- changing face – demographics- changing work – demands, complexity- changing management – budgets, governance
an urgency to act- demographic change is relentless- competition for resources are increasing- workforce leadership turnover is underway- demands on public policing - growing more complex- technological advancements expensive- budgets are strained and inflexible
“bottom line” - we’re vulnerable
committed, focused and integrated action by all policing is required immediately
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POLICE SECTOR COUNCIL
connecting forces – securing futures
HOW - Value Proposition - products & servicesHOW - Value Proposition - products & services
products - information - website as virtual library - research, tools, news- training - “free” national e-learning courses e-learning courses - partner with
CPKN• diversity, ethics, firearms verification, mental health
- HR tools• guides, tools - competency-based occupational standardsguides, tools - competency-based occupational standards• social marketing campaign/ e-candidate portalsocial marketing campaign/ e-candidate portal• employee database
research- youthyouth - perceptions of policing longitudinal study( Ipsos-Reid)- environmental scan - national scan
communications and support - e-watch, workshops, “networks” -
E&T professionals HR practitionersrecruiters strategic plannersresearchers Strategic Leadership Advisory Group
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HOW
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency FrameworkPolicing Competency Framework
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now complete
Culmination of:
- 33 YearsYears of Research
- Reflects Canadian and International Best PracticesBest Practices
- 70+70+ member Steering Committees
- 70+ 70+ Contributing Police Organizations
- Validation with over 700 SMEs700 SMEs
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework - Policing Competency Framework - roles fully roles fully defineddefined
Chief
Deputy Chief
Chief Superintendent
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
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POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework … Policing Competency Framework … Job AnalysisJob Analysis
- Extensive Research – national and
international
- Review of existing practices/materials
- Interviews
- Focus Groups
- Surveys
- Validation with 500+ SMEs
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POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework …Policing Competency Framework …
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Rank Job Description
Chief
Deputy Chief
Chief
Superintendent
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
Rank – Staff SergeantGeneral Policing Role
Manages the operations of a division of a police service. They supervise and coordinate
activities of uniform officers and personnel engaged in providing services within the
police service.
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework …Policing Competency Framework …
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Rank Task Lists
Chief
Deputy Chief
Chief
Superintendent
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
POLICE SECTOR COUNCIL
connecting forces – securing futures
InspectorInspector Task List Task List
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Main Task Areas
A. Ensure application of relevant legislation, policies, procedures
B. Ensure policing equipment and technology is available to support policing activities
C. Maintain safety of self and others
D. Develop strategic plan for area of responsibility
E. Lead and support change
F. Oversee administrative functions of area of responsibility
G. Direct operations in area of responsibility
H. Manage financial resources
I. Oversee human resources management
J. Oversee community policing
K. Maintain media relations
POLICE SECTOR COUNCIL
connecting forces – securing futures
InspectorInspector Task List Task List - Oversee HR Mgmt- Oversee HR Mgmt
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POLICE SECTOR COUNCIL
connecting forces – securing futures
InspectorInspector Task List Task List - Oversee HR Mgmt- Oversee HR Mgmt
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POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework …Policing Competency Framework …
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Rank Competencies
Chief
Deputy Chief
Chief
Superintendent
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
POLICE SECTOR COUNCIL
connecting forces – securing futures
What are Competencies?What are Competencies?
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Observable abilities, skills, knowledge, motivations or traits defined in terms of the behaviours needed for successful job
performance.
POLICE SECTOR COUNCIL
connecting forces – securing futures22
CONSTABLE COMPETENCY PROFILE
ADAPTABILITY
ETHICAL ACCOUNTABILITY AND RESPONSIBILITY
INTERACTIVE COMMUNICATION
ORGANIZATIONAL AWARENESS
PROBLEM SOLVING
RISK MANAGEMENT
STRESS TOLERANCE
TEAMWORK
WRITTEN SKILLS
POLICE SECTOR COUNCIL
connecting forces – securing futures
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POLICE SECTOR COUNCIL
connecting forces – securing futures
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POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework …Policing Competency Framework …
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Rank Job Desc. Tasks Competencies
Chief
Deputy Chief
Chief Supt.
Superintendent
Inspector
Staff Sergeant
Sergeant
Constable
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework - Policing Competency Framework - Leadership Leadership DevelopmentDevelopment
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Leadership Level Rank
ExecutiveChief
Deputy Chief
Senior MgmtChief Supt.
Superintendent
Mid-Level MgmtInspector
Staff Sergeant
Front Line Mgmt Sergeant
Constable
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework - Policing Competency Framework - Leadership Leadership DevelopmentDevelopment
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Leadership Level Description Competencies Rank
Executive Chief
Deputy Chief
Senior Mgmt
Chief Supt.
Superintende
nt
Mid-Level
Mgmt
Inspector
Staff
Sergeant
Front Line
Mgmt
Sergeant
Constable
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework Policing Competency Framework COMPLETEDCOMPLETED
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Leadership Level Rank Job Desc. Tasks Comps
Executive
Chief
Deputy
Chief
SeniorChief Supt.
Supt.
Mid-Level Inspector
Staff Sgt.
Front Line Sergeant
Constable
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework Policing Competency Framework
Policing now has a common language and national understanding of- work tasks associated with general duty policing at all
levels- underlying competency requirements
Framework includes:- Shared Policing Competency Dictionary- Job Descriptions by rank- Task Lists by rank- Competency Profiles by rank
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POLICE SECTOR COUNCIL
connecting forces – securing futures30
Policing Competency FrameworkPolicing Competency Framework
is well supported by practical information and tools
• Guides – six instructive guides to support implementation
• Toolkit – over 40 templates and tools
POLICE SECTOR COUNCIL
connecting forces – securing futures
Introductory GuideIntroductory Guide
A Guide to CBM in Police Services - describes competency based
management and explores the benefits of CBM implementations
- offers information and tools to support competency based management for four key Human Resource areas:• recruitment, selection and promotion• learning and development • performance management • succession management
- includes: • information• theory• step-by-step instructions• practical tips• relevant research• describes use of Toolkit items
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POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing CBM GuidesPolicing CBM Guides
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A Guide to CBM in Police Services
A Guide to Constable Selection
A Guide to Executive Selection
A Guide to Succession Mgmt
A Guide to Leadership Development
A Guide to Police Coaching &
Mentorship
- all include: • information• theory• step-by-step instructions• practical tips• relevant research• describes use of Toolkit items
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing CBM ToolkitPolicing CBM Toolkit
- includes over 40 tools and templates that police services can use and customize according to their needs
- includes (sample):- competency resources by rank- interview guides by rank- reference check guides by rank- learning plan templates- performance management templates- succession management templates- recommended additional readings reference
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POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework … Policing Competency Framework … Informs HR Informs HR MgmtMgmt
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Recru
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Recru
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COMPETENCY-BASED COMPETENCY-BASED HR PLANNING & MANAGEMENTHR PLANNING & MANAGEMENT
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POLICING EXCELLENCE AND POLICING EXCELLENCE AND SUSTAINABILITYSUSTAINABILITY
POLICE SECTOR COUNCIL
connecting forces – securing futures
Policing Competency Framework … Policing Competency Framework … Informs HR Informs HR MgmtMgmt
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To access the Policing CBM Materials please email
Portia Dewhirst
pdewhirst@policecouncil.ca