Post on 25-Dec-2015
AGILITY ON THE PRIVATE CLOUDRico Ho
CASE STUDIES
• NTT - Procurement
• DAIKIN – Service
• Lessons Learnt
• Quick Demo
WHY RUN SHAREPOINT ON THE CLOUD?
• Cheapest communication medium
• Create single source of truth
• Cost effective solution
• Extensible services
• Speed to market
ABOUT NTTAsia’s Global Tier 1 ISP
Largest telecommunication company in Asia
Global IPv4/6 Dual stack network
Recently acquired Dimension Data
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WHAT NTT WANTED…
• Make it faster to buy things
• Make sure it is the right thing
• Make sure it is delivered on time
• Track how much was spent on each project
• Remind them when contracts are up for renewal
• Extend these functions to other subsidiaries
CHALLENGES FACED
• Up to 5 levels of authorization required
• Everything gets purchased, from pens to data centres
• Delivery is distributed across many locations
• Some projects takes years to complete
• Too many contracts, renewals all year round
• Processes very fluid, changes are frequent
SOLUTION DELIVERED
• Purchase Requisition on SharePoint
• No-code, 100% configured solution
• Data are stored as custom lists or documents
• Powered by Webparts360
• 1st version completed in 3.5 weeks
• 2 revisions and counting…
Perpetual Beta
HERE’S WHAT WE DELIVEREDDEMO
SYSTEM FLOW
DEMO SYSTEM WALKTHROUGH: PROCUREMENT
DEMO SYSTEM WALKTHROUGH: PROCUREMENT
DEMO SYSTEM WALKTHROUGH: PROCUREMENT
About DAIKIN
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Second largest HVAC manufacturer in the world ($12B, 40K employees worldwide)
Leading innovator in air conditioning system
Uses SAP
WHAT DAIKIN WANTED
• Improve customer service - helpdesk
• Streamline communication with on-site team
• Empower technicians with on-site information
• Coordinate between warehouse and technicians
• Prepare for in-sourcing – extend to service provider partners
CHALLENGES FACED
• Data everywhere
• Needs to work legacy apps on SharePoint 2007
• Warehouse, service provider are different entities
• Needed a mobile device that is readily available
• Multi tenant environment required
• Different requirements with different partners
SOLUTION DELIVERED
• Service Management on SharePoint
• No-code, 100% configured solution
• Data are stored as custom lists or documents
• Powered by Webparts360
• Mobile front-end on iPhone
• System delivered within 10weeks iPhone ready
HERE’S WHAT WE DELIVEREDDEMO
SYSTEM FLOW
DEMO SYSTEM WALKTHROUGH: HELPDESK
HELPDESK: SERVICE REQUEST
HELPDESK: SERVICE TEAM CALENDAR
ON-SITE TECHNICIAN JOB ASSIGNMENT
SERVICE MANAGER: VIEW
LESSON LEARNT: WORKING WITH IPHONE
• Working within iPhone real estate (480 X 320)
• Master page not compatible – iwebkit.net
• Beware of captions
• CSS and Java script differences
• Avoid pop ups and advanced layout
• SharePoint controls do not necessary work
• Users LOVE iPhone !!!
LESSON LEARNT: HOW TO BE AGILE
• Prototyping aids process discovery
• Avoid coding whenever possible
• Engage users early in your development process
• Take advantage of SharePoint features
• Create personal dashboards to improve response
• Context matters – offer different perspective for your data
• Beware of turning your app into a spammer engine
HOW COULD IT BE BUILD?
• SharePoint Designer
• K2 Workflow
• Visual Studio
• SQL Reporting Services
• SliverLight
• Other web parts
• Dundas charts
How many iisreset
required?
HOW IT WAS BUILD? PLATFORM AGILITY
• Transactional
• Relational
• Contextual
Solution Centric Visual Models Re-usable web parts Version control Cross version support
3 WEB PARTS !
RELATIONAL MODEL
PROCESS MODEL
STILL SKEPTICAL?
DEMO: Building apps fast
3:45 – Tea Break
SYSTEM BENEFITS
• More than documents, SharePoint is an apps platform !
• No code, rapid development
• Easy to build and manage
• Cross platform capability with mobile support
• Growth proof – extensible
• High ROI
ABOUT WEBPARTS360
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Managed MS Partner
2X Asia Pacific ICT award winner
Offices in UK, US and Malaysia
Proven track record
www.webparts360.com
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