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We will discuss …

• what is the 70:20:10 concept?

• common ways the 70:20:10 learning model is used

• some principles to follow when designing a 70:20:10

learning program

• how to support learners and managers to implement a

70:20:10 model

70:20:1070% occurs as people engage in informal learning processes such as watching others, participating in workplace routines and undertaking challenging tasks.

20% arises from mentoring and coaching (mostly from a manager or supervisor).

10% is the result of formal courses and reading.

Morgan McCall, Robert Eichinger and Michael Lombardo

80%Learning of learning is informal

Learning while working

Some learning theory for a moment

Social constructivism

We build understanding together

Lev Vygotsky

Everyone builds their own understanding

concrete experience

Observationand reflection

formation of abstract concepts based upon reflection

testing the new concepts

Kolb experiential learning

Image CC – travelwayoflife

Mirror neurons

concrete experience70:20:10 journey

Embedded into the way an organisation works.

Often focused on individual development programs

Getting started

concrete experience70:20:10 journey

Often focused on individual development programs

Getting started

Don’t make all your managers

do a course in writing

70:20:10 development plans

Embedded into the way an organisation works

concrete experience70:20:10 journey

Often focused on individual development programs

Teams10->20->70

Getting started

Start simple – role model

Embedded into the way an organisation works

concrete experienceNew roles

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Manager as learning leader

Employee as self directed learner

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Manager as learning leader

70:20:10Is the glue

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Manager as learning leader

How can L&D help managers become learning leaders?

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Employee as self directed learner

How can L&D help employees become self directed learners?

Functions of L&D

Päivi Tynjälä - Perspectives into learning at the workplace

new knowledgesharing knowledgecreating new knowledge

sharing knowledge

Rebecca needsdesign an on-boarding program for new assessors

Works closely with coach

Developing portfolio of evidence that is

measured in a CBT system

Worked examplesSimulate real cases

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Is connected to a group of peers

Starts working on partially real tasks

On-boarding for new assessors

Wants to increase knowledge sharing in his GP practice

Uses a mixture of community of practice methods

Blog and journal club once a

monthWeekly group

learning sessions

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All GPs sit in on at least one session

with a peer once a month

Team based learning programs for healthcare

One of the ways Rebecca wants to create a culture of learning is to introduce regular team retrospectives

new knowledge

creating new knowledge

Designs a program for managers in how to run retrospectives

CoP

Story-based eLearning module

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A peer observes and

gives feedback on a session

Planning templates

Over a period of time, managers

are sent tips

Blended learning program on running retrospectives

Rebecca needs to increase innovation

Project Small amount of

funding and time

Manager support for the

project

Community of Practice focused

on innovation

Mentoring

Driving innovation in teaching practices at a TAFE

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Induction to the platform and

format

24 hour global online

brainstorm

IBM online jams

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702010

What more do you need to explore?

Please stay in contact and keep the conversation going

Thank you for your participation!

Robin PetterdLearning Consultant

M: +61 419 101 928E: robin@sproutlabs.com.auT: @sproutlabs_au