PHIL LONEY GROUP CHIEF EXECUTIVE

2

“Our AGM is an important day for

us…

…it’s a day when we can get together with members and share our strategy”

3

VISION

“We aim to become the most

recommended and trusted provider of

insurance and investment products

in the eyes of our customers”

4

REVIEW OF 2015

TOTAL SALES

Pensions £6,107m (+37%)

Protection £502m (+49%)

Consumer £165m (+385%)

EEV Operating profit before tax and exceptional items £244m (+11%)

PROFIT SHARE ROYAL LONDON

KEY FACTS

600,000 additional customers 750,000 customers in total With profits customers continue to benefit £70m allocated in 2015

GOOD VALUE FOR CUSTOMERS ROYAL LONDON

WITH-PROFIT INVESTMENT PERFORMANCE ROYAL LONDON

INVESTMENT MATTERS ROYAL LONDON

31.7%

27.2% 27.9%

23.8%

17.8%

15.0%

0%

5%

10%

15%

20%

25%

30%

35%

GovernedPortfolio 4

GP4Benchmark

GovernedPortfolio 5

GP5Benchmark

GovernedPortfolio 6

GP6Benchmark

3 YEARS %GROWTH TO 31.12.2015

AWARDS SUCCESS ROYAL LONDON

AUTO ENROLMENT PROVIDER

COMPANY OF THE YEAR

BEST GROUP PENSION PROVIDER

BEST INCOME DRAWDOWN PROVIDER PENSION PROVIDER OF THE YEAR

INDIVIDUAL PENSION PROVIDER

GROUP PENSIONS PROVIDER

POLICY PAPERS ROYAL LONDON

BUILDING OUR BRAND

ROYAL LONDON

12

LOOKING INTO THE FUTURE