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Producing the 2014 Quality Account

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Southern District Health Board 2013-14 Strategic Plan

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How we determine our priorities for improvement

What are our three priorities this year?

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How should we present our information?

• Too glossy • PR document • Too expensive to print • “Management speak” • We asked people to submit

• Newspaper format • Presented as a series of

newspaper stories • Staff were interviewed for

story

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What did we focus on?

• How we are doing • Skills for change • Complaints • Patient Safety • Redesign of Oncology using A3 problem solving • Innovate • 3,000 Beddays programme (A3 problem solving

portfolio)

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What did we focus on?

• Future Focus • Patient Safety • Timeliness • Efficiency • Improvement Techniques • Alliance South

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