PEOPLE-CENTERED DESIGN RESEARCH Tools for innovating ...€¦ · “People are not passive...

Tools for innovating design education curriculum

P E O P L E - C E N T E R E D D E S I G N R E S E A R C H

Terri Wada Indiana University

Herron School of Art & Design

President & Cofounder

Collabo Creative LLC

Pamela Napier Indiana University

Herron School of Art & Design

VP of Operations & Cofounder

Brian Crain Partner & Design Strategist

“People are not passive consumers of design, they are active designers of their

own world—and always have been.”JANE FULTON SURI—IDEO

Inclusive Mindset

Design Thinking

Participatory Design Research

What is people-centered design?People-Centered Design is an approach to designing that enables and empowers people to design

Communicatetheir experience

Createmeaningful impact

Frame root/core problems

Sensecurrent conditions

Understandbehaviors & experiences

Frameinsights & challenges

Ideatepossible solutions

Iteratetest & refine

Implementfinal production

Say? Do?

Make?MODE OF INQUIRY

MODE OF ENGAGEMENT

Participatory Design Research empowers people to externalize and express information about their pains, desires, and experiences.

divergent thinking

Exploratorywhat exists

Evaluativeshaping decisions

Envisioningwhat could be

convergent thinking

Ethnographic Observation, Interviews, Participatory Session + Cultural Probes

Brainstorming, Group Sketching, Today/

Tomorrow Diagrams, Rapid Prototyping

Voting, Criteria Matrix, Think Aloud Testing,

Critiques

Sensemakingshaping understanding

MODE OF INQUIRY

Affinity Diagramming, Flow Analysis, Insight Sorting,

Context Mapping

MODE OF ENGAGEMENT

User as

Participant

Researcher

Not PresentResearcher

Present

User as

Subject

“We are on a journey toward a future being made from the dreams of

everyday people.”ELIZABETH SANDERS — GENERATIVE TOOLS FOR CODESIGNING

Inclusive Mindsetan established set of attitudes or values

Traits & Skillsspecific characteristics &

technical abilities

Research Methodslogic or procedure for

collecting data

How we teach Participatory Design Research

Inclusive Mindset

People are experts of their own experiences

All people have the ability to design

Design with people not for people

CORE BELIEFS

Traits & Skills

TRAITS

SKILLS

CreativeCuriosity

Empathy Facilitation Communication

Crash Course in People-Centered Design (adapted from Stanford d.school)

Course Activities

Readings & Visual Reflection (read & experience, reflect & visualize)

Course Activities

Course ActivitiesMethods Practice(exploratory, envisioning, sensemaking, evaluative)

Brainstorm Session Solution Modeling Affinity Diagramming

Course ActivitiesGroup Project(process phase deliverables)

Context MapFinal Solution & Case Study

Experience Map

Challenge Map &

Findings Presentation

Solution Model

Solution Prototype

N PROBLEM FO

SOLUTION DEVELOPMENT

ITERATE

IDEATE FRAM

UNDERSTAND

METHOD PLANNING TEMPLATE

Supplies

(to take)Tools

(to make)Activities/Prompts

MODE OF ENGAGEMENT

SESSION

OBJECTIVE(S)

METHOD(S)

TIME PEOPLEENVIRONMENT

SUPPLIES(to take)

TOOLS(to make)

(method name / mode of inquiry / mode of engagement / activity)

METHOD PLANNING TEMPLATE

mode of inquiry

Objective

People Time Environment

Exploratory | Envisioning | Sensemaking | Evaluative

Method Name:

Supplies

(to take)Tools

(to make)Activities/Prompts

MODE OF ENGAGEMENT

Student Name:

Course ToolsPlanning Templates(Method Planning & Facilitation Planning)

Course ToolsIn-action Reflection Templates(Blog & Boxnote)

Research Facilitation

UNDERGRADUATE GRADUATE

Research Method Execution

Research Methodology Development

Design Facilitation

A proposal for structuring a People-Centered Design program

2016 AIGA Design Faculty Research GrantDesigning a Theoretical Foundation for People-Centered Design Research

DISSEMINATEFINDINGS

DEPLOY REVISED CURRICULUM TOOLS (V.2)

EXTERNAL TESTING (V.2 ALPHA) EXTERNAL TESTING (V.2 BETA)

Want to get in on the action? Be a Design Educator Participant in our research! Would you like to try out our curriculum materials for integrating people-centered design and participatory design research into your next visual design course?

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PEOPLE-CENTERED DESIGN RESEARCH Tools for innovating ...€¦ · “People are not passive...

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Transcript of PEOPLE-CENTERED DESIGN RESEARCH Tools for innovating ...€¦ · “People are not passive...

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