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Payroll User Group

September 13, 2017

Welcome

Kevin McHugh State Payroll Director, CTR

CTR Payroll User Group

Welcome Kevin McHugh Chief Payroll Officer

RECOGNIZING YOUR ROLE: NATIONAL PAYROLL WEEK

• Why what you do matters:

CTR Payroll User Group

National Payroll Week September

You help manage…

– 88,000 payments ($235M Gross) – $42M in Payroll Deductions – $42M in Taxes – 4,500 Garnishment orders

...In a single pay period! Go to NationalPayrollWeek.com for helpful tools and payroll tips Thank you for your commitment and hard work.

CTR Payroll User Group

Welcome

Kevin McHugh State Payroll Director, CTR

CTR Payroll User Group

Suppress and Impress

Office of the Comptroller

Paperless Pay Advice

• No Need for Statistics at PUG • System enhancements complete

Reminder! Start Campaign to Suppress W-2 and 1095 Forms

• Employees can request suppression directly in Self-Service

1095-C Consent Form

Natalie Wadzinski and Sungjun Park, HRD Tim Palmer, ABCD

COMECC Campaign Update

Thanks for all you do for COMECC!

Mission: “To provide expert, compassionate care

to children and adults with cancer while advancing the understanding,

diagnosis, treatment, cure, and prevention

of cancer and related diseases.”

Dana Farber Cancer Institute/ Jimmy Fund

Molly Jackel, Development Officer Vision: “Dana-Farber Cancer Institute's ultimate goal is the eradication of cancer, AIDS, and related diseases and the fear that they engender.”

Guest Speaker

Jimmy Fund

• https://www.youtube.com/watch?v=Fj4nHmV4DEY • https://www.youtube.com/watch?v=4QE-yTWSWgI

Videos

20 Most Popular COMECC Charities Rank Charity

1 United Way Of Central Massachusetts, Inc. 2 Worcester County Food Bank, Inc. 3 UMass Memorial Foundation, Inc. 4 Planned Parenthood Federation Of America 5 Doctors Without Borders USA, Inc. 6 St Jude Children's Research Hospital 7 Dana-Faber Cancer Institute, Inc. (The Jimmy Fund) 8 Pine Street Inn 9 Berkshire United Way

10 American Cancer Society, NE Division 11 Planned Parenthood League Of Massachusetts 12 Rosie's Place, Inc. 13 Greater Boston Food Bank 14 American Civil Liberties Union Foundation 15 Shriners Hospital For Children 16 Boys And Girls Club Of Worcester 17 MSPCA/MA Society For The Prevention Of Cruelty To Animals 18 Berkshire County Kids' Place And Violence Prevention Center 19 Mount Wachusett Community College Foundation, Inc. 20 Southern Poverty Law Center

• Northeast Animal Shelter, Salem

• Second Chance Animal Rescue, Inc. Cape Cod

• Sunny Meadow Sanctuary, • Families First Parenting

Programs • Government Center Child

Care Corp • Horizons for Homeless

Children • Boston Area Rape Crisis

Center

• The Family Pantry of Cape Cod

• HAPHousing • Project Bread/Walk for

Hunger • Food Link, Inc. • Warrior Thunder

Foundation • Special Olympics

Massachusetts • Sportsmen's Tennis Club

New COMECC Charities

What’s New

Coming October 1st

Save on your Insurance!

Choosing Metro Insurance Advisors means: ► You’ll get reliable service, trustworthy advice, and the best quality products

available. ► Local experts help find you the right coverage to fit your specific needs. ► Metro Credit Union members living in MA receive an exclusive discount on

Auto Insurance. ► Save even more money through a multi-policy discount by combining more

than one insurance policy through Metro Insurance Advisors.

October 1st

Metroinsuranceadvisors.com

Online Money Market Special

Account to Account Transfers

2018 Calendars

Metrocu.org/state

State Specials

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https://www.metrocu.org/mastatehrcmscontacts

Schedule Now! ► Dedicated Account Representatives

─ Lunch and Learn Sessions ─ Open Enrollments ─ Benefit Fairs ─ Employee Financial Education

Seminars

► Promotional Materials Available ─ Payroll Inserts ─ Bulletin Board Posters ─ Intranet Links ─ Flyers and Brochures

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Thank you

Mary Holland

mholland@metrocu.org 877-MY-METRO x 3504

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PUG Meeting Flexible Spending Accounts

September 2017

Important Plan Year Dates 2018 Fiscal Plan

Year 2017 Fiscal Plan

Year

Plan Year 7/1/2017 – 6/30/2018

7/1/2016 – 6/30/2017

Grace Period to Incur Claims 9/15/2018 9/15/2017

Deadline to Submit Claims 10/15/2018 10/15/2017

2017 Fiscal Plan Year Stats

Total Claims 7/1/2016 - 6/30/2017

Mobile App Claims 2,362

Online Claims 9,612

Debit Card Transactions 341,547

Debit Card Auto-Substantiation Rate 80.5%

Faxed Claims 9,786

Mailed Claims 1,286

Health Care - $250 to $2,600

Health Care FSA

Rx & Office visit Co-pays, Deductibles, X-rays, Lab, Hospital,

Mileage to/from health care providers

OTC-Band-Aids, Sunscreen, Braces, First

aid supplies, Pill holders, Blood pressure

monitors, thermometers, diabetic

supplies

Vision exams, eyeglasses, prescription

sunglasses, contact lenses/solutions,

reading glasses, lasik surgery Dental exams, x-rays,

fillings, orthodontia, crowns, bridges,

dentures & adhesives, occlusal guards,

implants

Hearing exams, hearing aids and batteries

Over-the Counter Items

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Dependent Care $5,000*

Dependent Care FSA

Children through age

12; older dependents

Babysitting while you

work

Preschool, nursery school

Before or after school

care

Day Camps

*$5,000 limit is per calendar year $2,500 if married and filing separate tax returns

Multiple Claim Filing Options

ASIFlex Claims

Online www.asiflex.com

Mobile App

ASIFlex Mobile App Free! Video tutorial on asiflex.com/gic Use on smart phone or tablet Snap a picture of documentation Submit right from the

pharmacy doctor’s office dental or vision office

Check your balance 24/7!

ASIFlex Card HCSA Debit Card

Provides an easy way to pay Use of the card is optional Use of the card is not paperless Must provide documentation upon request Use of the card is regulated by the IRS

Three requests for substantiation sent to participant Submit claim documentation upon request; otherwise,

IRS requires the card be deactivated

Claim Documentation Type of Expense Documentation Needed

If covered by insurance Insurance payer Explanation of Benefits; or itemized statement

If not covered by insurance Itemized statement must include: 1. Provider name/address 2. Patient name 3. Date of service 4. Description of service 5. Dollar amount

OTC Drugs & Medicines Physician Rx and itemized merchant receipt

OTC Medical Supplies/Items Itemized merchant receipt

Rx Pharmacy receipt, printout from pharmacy or itemized mail-order receipt

Note: Do not submit cancelled checks, credit card receipts, balance forward or paid on account statements, or pretreatment estimates.

Sample Merchant Itemized Receipt

Sample itemized receipt for office visit copay.

Sample Pharmacy Script

Sample Pharmacy Printout

Sample Provider Itemized Statement

asiflex.com/gic/usefullinks ASIFlex Wallet Card

asiflex.com/gic/usefullinks

Online Resources www.asiflex.com/GIC Access your FSA account detail Read secure messages sent to you – Very Important! GIC Participant Handbook – Very Important! Extensive eligible/ineligible expense listing FSA Store - thousands of eligible FSA products Frequently Asked Questions Expense Estimator & Tax Savings Calculator Educational videos IRS Forms & Publications

GIC Online Resources http://www.mass.gov/anf/employee-insurance-and-retirement-benefits/benefit-enrollment/forms/active-employee-forms

Participant Handbook – Very Important! Debit Card Rules Eligible Expense Listings Enrollment Form Change in Status Request Form Claim Appeal Form Refund Requests (located under GIC Coordinator

News)

GIC Resources Audit Group Benefit Coordinators and Payroll

Administrators Resource Assist with coordinator/agency questions Phone: 617-727-2310 Ext. 2

ASIFlex Client & Customer Service Client Services for HR/Benefits Coordinators ASIFlex.com/GIC Primary Account Manager

Kaleena Kollmeier flexgic@asiflex.com 573.777.5631

Backup Account Managers 1-888-602-4132

Participant/Employee Customer Service ASIFlex.com/GIC asi@asiflex.com 1-800-659-3035

Do not refer employees to account manager!

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SMART Plan Agenda

Presented by Rob Young, Manager Retirement Counseling

SMART Plan new website! Participant Data Interchange update Catch-up Updates Questions

Coming soon – new website

New Experience – September 27

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Special Catch-Up

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Accelerated Code (item 7)

When a participant elects the Special Catch-Up provision, a “Catch-Up” indicator is displayed

Employee must have this approval before participating in Special Catch-up, including Sick/Vacation pay deferrals

Enter amount and number of eligible years in the Savings Management Panel

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Deferral End Date and Amount

Deferral End Date (item 8) – Insert Calendar Year row for each year that applies – For example, end date of 12/31/2018 requires a Row

for Calendar Year 2016, 2017 and 2018

Amount (item 9) – Combined allowable deferral amount is listed on the

file – You will need to calculate the Adjustment Amount

and enter the amount in the Savings Management Panel

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Deferral End Date and Amount

9 8

Updates

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SMART Retirement + Beyond Seminars

Refund Information

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Questions?

Thank you

MARIS UPDATE

MARIS Data • MARIS is designed to accurately track employee data,

service hours, deductions, and highest years of pay • The increase of data will better manage employee balances, years

of service and eligibility • The system will better track pensionable earnings outside of

regular pay (retros, differentials, and other regularly recurring income)

• Each pay period system will edit against all data to identify potential or actual errors and warnings

• With increased monitoring, agencies will begin getting bi-weekly request for corrections or explanations of data entry mistakes

Top Known Mistakes • Hiring and paying employees without required data

• Back dating, or failing to pay on the first payperiod employment • Doing a prior period adjustment in the payperiod after the hire date • Using a Retro code

• Rehire for Retro (non-pensionable payment) and leaving Pension Plan Active

• Position Standard hours do not match job codes, i.e. 40 hour employee in a 37.50 job code • Mass Update performed last Friday • All information was in the CommonHelp bulletin

Shift Supervisor Matrix

• Delivered functionality allows multiple lateral supervisors to approve timesheets for each other’s direct reports

• Approvers must be part of “Reports To” structure

Nurse Manager

First Shift Supervisor

Nurse 1

Nurse 2

Nurse 3

Second Shift Supervisor

Nurse 4

Nurse 5

Nurse 6

Third Shift Supervisor

Nurse 7

Nurse 8

Nurse 9

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Shift Supervisor Matrix

• Based on Position and reports to structure, maintains alignment with organizational chart

• Minimal maintenance • Replaces shared responsibility • Eliminates need for delegation in case of

absence

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Current Use Example

• Charlestown Garage – three shift supervisors for approximately 300 operators – M Smallcomb – Time

Reporter Group 14823 – L Depina – Time

Reporter Group 14853 – L Battle – Time Reporter

Group 14862

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Questions

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• Independent departments should contact Statewide Payroll Team to discuss implementation

• Executive departments should contact Human Resources Division to discuss implementation

Commuter Choice – Transit and Parking

Presented by Jasmine Shamer 09/13/2017

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Reports Available

If your division is not getting all the email notifications from Benefit Strategies for changes or enrollments, or if your employees are not submitting copies of their completed election forms, a report can be generated by Benefit Strategies with all changes done within a date range. Please call or email Jasmine Shamer @ Benefit Strategies and request this report as often as needed – please make sure to provide your agency code when calling or emailing (JSHAMER@BENSTRAT.COM )

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Monthly Balance Reminders

Benefit Strategies sends email reminders to all members every month, between the 3rd and 5th of the month, asking them to login to their account and check their balance

Very important that members do check their balance on a regular basis to make sure they have enough month to month for their commuter TRN or PRK expenses, and that they’re not in excess of too much money

Balances automatically rollover from month to month, and plan year to plan year if it’s not spent – the intension is that members spend exactly what they put into the plan every month based on their PR deductions

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Stats as of 5/08/2017

Extra funds that are not being used by your employees:

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Over $500 Total # of EE's Division $1,811.00 3 AGO1000

$577.75 1 ALA0413 $510.00 1 APC3930

$3,600.00 4 BHC0001 $508.15 1 BLC1000 $685.00 1 BSB1000 $519.50 1 BSC1000

$3,407.00 3 CPC1000 $570.00 1 DAA1000

$2,419.00 1 DCP1000 $3,457.00 5 DCP3000 $1,347.20 1 DCR1000

$525.75 1 DCR3000 $1,209.35 2 DMH1000

$2,683.25 4 DOI1000 $7,475.60 11 DOT1000 $5,683.75 7 DPH0294 $3,829.65 5 DSS0993 $8,712.52 10 EHS0100 $5,796.75 7 EHS6000 $3,947.40 7 EOL1000 $1,642.10 3 EQE0427 $1,679.95 2 HRD1000 $8,020.85 9 ITD0001 $1,128.20 2 MCA9999 $1,122.75 1 MCB7000 $7,294.40 7 MRC9000 $3,170.50 4 OCD1000 $2,657.70 4 REG2000 $4,668.00 5 SJC2000 $7,232.22 9 TRC $2,092.50 3 TRE1400 $3,995.20 6 UMS0182 Boston $2,582.60 3 VET1000 $2,158.00 2 WEL6000

Stats Continued

Total in overages (more than $500 per account) $121,463.93, this number went down from $130,354 since June 2017

DOT1000 has the largest # of Employees (11) EHS0100 has the largest $$ amount ($8,712.52) this

number went down from $9112 since June 2017 If you wish to receive a balance report for your division,

please email Jasmine at Jshamer@benstrat.com

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Contact Information

Your dedicated Account Executive: Jasmine Shamer

NEW EMAIL: Jshamer@benstrat.com Jasmine’s Direct Line: 603-647-4666 ext 1159

Fax#: 603-647-4668 Website: www.benstrat.com

Phone# For Employees: 877-353-9442 Email For Employees: Info@benstrat.com

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Welcome

Kevin McHugh State Payroll Director, CTR

CTR Payroll User Group

Payroll Training Jessica Cogswell Department Assistance Bureau

Payroll Overview

Three hour training that provides an overview of payroll functions and how HR/CMS works with other systems. Participants will learn: • HR/CMS link to LCM • How to use the Best Practices Report • Reading Payroll Reports • Deductions • When to use Additional Pay versus Timesheet • Common errors and how to avoid them

Payroll Overview Dates

• Wednesday, October 18th 1pm-4pm • Thursday, November 16th 9am-12pm

• Register through Comptroller Intranet: https://massgov.formstack.com/forms/training_registration_beta • Register early! Capped at 18 participants

Thank You!

Questions/Comments

Email me at jessica.cogswell@state.ma.us

Complaints?

Kevin.mchugh@state.ma.us

Welcome

Kevin McHugh State Payroll Director, CTR

CTR Payroll User Group

Payroll Reminders Kevin McHugh Statewide Payroll Team

Commonwealth Compliant with ACA

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

January February March April May June July August

Num

ber o

f Em

ploy

ees

Full Time -- ACA >30 Hours Week

Non-Benefited

Benefited

@ 98% !!

Commonwealth Also Covers @3500 Employees not ACA Full Time

Payroll Reconciliation

• Must be completed prior to payroll processing • Will prevent errors from being processed • Will identify errors for correction in a timely manner • HR/CMS Knowledge Center contains job aids, resource

documents, tips and reminders • Additional training and support available from CTR

Statewide Payroll Team and Department Assistance Bureau – Automated processes utilizing SQLs from Commonwealth Information

Warehouse – CommonHelp

HELP!!!

Comptroller’s HelpDesk (617) 973-2468 or comptroller.info@state.ma.us • Questions about MMARS/LCM • All Comptroller issues CommonHelp (866) 888-2808 or CommonHelpServiceDesk@MassMail.State.MA.US

• Questions about HR/CMS, Luminist, DocDirect, CIW, Mass.gov

Employee Service Center (ESC- for departments who subscribe to the service) ESC Home Page

• Employee Calls • Password Resets

Correction mode requests

• The correction mode policy has become much more restrictive to maintain proper audit trail and good internal controls

• Correction mode will only be used when the entry effects an employee’s compensation, creditable service or GIC status

• Every effort should be made to confirm appropriate data entry into HR/CMS before completing actions

• Continued requests for corrections based on data entry errors will result in revocation of HR/CMS security

• The DSO will not be able to request reinstated access until the core user attends mandatory HR/CMS training

Proper method to correct data entry

errors Correction mode is not to be used for cosmetic errors. Most errors can be fixed without correction If you enter an incorrect effective date on Job Data, enter another line with the same effective date and the next effective sequence If you terminate a leave plan or pension plan before the end of the pay period, enter a new line and activate it the following day

Additional Pay should not be used for regular wages -- Additional Pay is used for certain recurring payments and periodic one-time payments

Whenever possible, payments should be made through timesheet

When entering additional pay, core users should not populate the Goal Balance field. This field is system generated. Matching the Goal Amount and Goal Balance will prevent the payment from processing

To end an Additional Pay entry, core users should not uncheck OK to Pay or enter zero amounts in the earnings fields

ADDITIONAL PAY

Ending Additional Pay Entries When it is determined that an additional pay entry (either one-time or recurring payments) should not be paid, there are multiple ways for a core user to end these payments Example: Recurring payment to an employee for additional hours for a defined period of time (15 hours at $35/hr for 9 weeks)

Ending Additional Pay Entries

Enter a matching Goal Balance and Goal Amount

Enter an end date in the prior pay period

Welcome

Kevin McHugh State Payroll Director, CTR

CTR Payroll User Group

Payroll Reminders Kevin McHugh Statewide Payroll Team

Hires and Terminations

• Effective dates of hires and terminations effect an employee’s compensation as well as their creditable service and GIC status

• Checklists are available for Hire, Termination with Pay and Final Term • All new hires are set up with a Hire Checklist

Hire Checklist After personal data is attached to job data, the core user is returned to the organizational relationship page Clicking on the double arrow icon will navigate to Commonwealth Hire Checklist The Link IDs will navigate directly to the page which needs to be completed When finished, close the page and come back to checklist to change the status

Checklists can be customized

There are select available actions which can be added Statuses can be changed (notified, received, completed) Actions without links are non-system actions

Termination Checklists Term with Pay

Termination

Navigate to Main Menu > Workforce Administration > Personal Information > Organizational Relationships > Person Checklist Select Checklist from Lookup Same functionality as Hire Checklist

Effective Dates

• Effective dates are extremely important!! – SSTA conversions need to be future dated (Sunday of the next pay period). – Reports To changes need to be future dated (Sunday of the next pay period) – Schedule changes need to be future dated (Sunday of the next pay period)

and should never be retroactive. This will cause the employees previously reported and paid time to recalculate and over or under pay the employee

• Multiple Time Reporter Data changes in a pay period can prevent an employee from being paid

Mass State Employees Retirement Cap

• Commonwealth employees hired after January 1, 2011 are subject a cap on the amount of compensation that can be considered for purposes of benefits under the Massachusetts State Employees’ Retirement System (“MSERS”).

• Under provisions of state law, the cap on the amount that is considered “regular compensation” for purposes of retirement contributions and for the calculation of a retirement allowance is currently set at 64% of the Federal Limit under U.S.C. 401(a)(17). The U.S.C. 401(a)(17) limit is $266,000.

• For the 2015 calendar year limit on regular compensation under G.L. c.32 is $169,600 (64% of $266,000). CY 2015 Contribution Cap: $18,056.00

• Departments must review and work with CTR for employees who may be in excess or close to reaching the cap.

End of Accounts Payable

• “AP” earnings codes were removed from HR/CMS.

• Dates prior to 7/1/2017 will not be accessible in Timesheets.

CTR Payroll User Group

Deficiency Payroll

• Prior year payments are authorized expenses that were incurred in a prior fiscal year but the Department did not recognize that these expenses were incurred or the expenses were recognized after the end of the accounts payable period.

• Department’s current fiscal year account is charged back by the Office of the Comptroller in order to support the expenditure.

• CTR APB Contact is John Newell 617-973-2658.

CTR Payroll User Group

Deficiency Payroll

Steps:

• Request to CTR APB for approval • Transfer $$ to CTR account • Dept enters Prior Year Deficiency (PYD) code in

HR/CMS Payroll for Current FY charges • Based on information from department, CTR payroll

processes cross departmental rule and labor distribution to charge CTR account (EPPA/DEPTE/DEACC)

CTR Payroll User Group

Welcome

Kevin McHugh State Payroll Director, CTR

CTR Payroll User Group

Qualified Parking and Transit Program

HR/CMS Set Up Statewide Payroll Team

Parking In Additional Pay: Enter BQT reimbursement offset In General Deductions: Enter QTPARK and QTPER2 The Qualified Parking deduction deducts from the 2nd pay period of the month only. BQT Reimbursement offset set up: Earning Code: BQT

Addl Seq # : Earnings: $1.50 Ok to pay Select Second Pay Period ONLY Qualified Parking deduction set up: Deduction Code: QTPARK Effective date: Calculation Routine: Flat amount Flat/ Addl Amount: $ Qualified Parking fee set up: Deduction Code: QTPER 2 Effective date: Calculation Routine: Default to Deduction Table

Ending Qualified Parking (User needs to end BQT reimbursement offset, QTPARK and QTPER2) BQT effective/end date In Additional Pay, use the last day of the previous pay period if the employee should not receive the payment in the current pay period or in the future. QTPARK effective/ end date Within the Create General Deduction panel, enter a date in the current pay period. Do not use the last day of the pay period. QTPER2 effective/ end date Within the Create General Deduction panel, enter a date in the current pay period. Do not use the last day of the pay period. *Using the last day of the pay period for general deductions will allow the deduction to occur one final time.

Transit In Additional Pay: Enter BQT reimbursement offset In General Deduction: Enter QTTRAN and QTPER1 The Qualified Transit deduction deducts from the 1st pay period of the month only. BQT Reimbursement offset set up: Earning Code: BQT Addl Seq # : Earnings: $1.50 Ok to pay Select First Pay Period ONLY Qualified Transit deduction set up: Deduction Code: QTTRAN Effective date: Calculation Routine: Flat Amount Enter Flat/Addl Amount: $ Qualified Transit fee set up: Deduction Code: QTPER 1 Effective date: Calculation Routine: Default to Deduction Table

Ending Qualified Transit (User needs to end BQT reimbursement offset, QTTRAN and QTPER1.) BQT effective/end date Within Additional Pay, use the last day of the previous pay period if the employee should not receive the payment in current pay period or future. QTTRAN effective/ end date Within the Create General Deduction panel, enter a date in the current pay period. Do not use the last day of the pay period. QTPER1 effective/ end date Within the Create General Deduction panel, enter a date in the current pay period. Do not use the last day of the pay period. *Using the last day of the pay period for general deductions will allow the deduction to occur one final time.

Employees MUST enroll and un enroll online at https://www.benstrat.com/clientlink_ctb.php Benefit Strategies will e-mail the department payroll contact to begin/end deductions. If the employee is currently enrolled in transit for the MBTA and enrolls for additional parking their Visa debit card will be updated accordingly. If the employee is enrolling for the first time, an account will be established and a debit card will subsequently be sent to employee home address. Employee must print out the online notification and give to their Payroll Director. *Foot Note: Historical BQT reference Administrative fee of participants beginning with August 2010 deductions. There is a fee of $1.50 monthly to the employee. The reimbursement of that $1.50 fee will be charged to the department appropriations based on the employee's labor distribution. Independent and Constitutional Offices may choose this option also, or have the QTPER paid directly from the employee with no BQT reimbursement. Comptroller Memo FY#2011-03 http://www.mass.gov/comptroller/docs/fy-updates/fy11/2011-03.doc

Too Many Active Jobs Creates Risk of Errors

0

50,000

100,000

150,000

Pay End Dates

Unpaid Active Jobs

Employees Paid

All Active Jobs

Welcome

Kevin McHugh State Payroll Director, CTR

CTR Payroll User Group

Suppress and Impress

Office of the Comptroller

Paperless Pay Advice

• No Need for Statistics at PUG • System enhancements complete

Reminder! Start Campaign to Suppress W-2 and 1095 Forms

• Employees can request suppression directly in Self-Service

1095-C Consent Form

Thank You!!!