Paul Watkins - NHS Charities Together · Paul Watkins Head of Fundraising and Volunteering South...

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Paul WatkinsHead of Fundraising and Volunteering

South Tees Hospital Charitable Fund

MIG Committee member

Claire BowryMembership Services Manager

Association of NHS Charities

Fundraising MIG Survey 2018

Where does the Fundraising department sit in the organisation?

They keep moving the Chairs though!

Where does the Fundraising department sit in the organisation?

17.0%

46.8%

8.5%

12.8%

14.9%

We are an independent charityand fundraising is a departmentwithin the charity

Fundraising is a separatedepartment in the Trust andreports to the Charitable FundsCommittee

Fundraising is part of theFinance department

Fundraising is part of theComms team

Other (please specify):

The Fundraising Team

• 29% of respondents have only 1 person in

the Fundraising department.

• The average is 4.

• 67% have a charity strategic plan.

• 90% have a fundraising strategy and 93% feel

confident in drawing up a strategy.

• 65% work with another charity/charities.o League of Friends, some with one group at each hospital in the Trust.

o Other health charities on site or in the community.

o Community groups established to support the hospital

o Hospital radio

How do you identify projects for appeals?

● CFC identifies suitable projects from within the

capital programme.

● Regular communication with Trust Board, clinical

leads and senior management.

● It’s important to have the projects identified as

corporate priorities to ensure staff engagement.

Corporate Partnerships59% have corporate partnerships, most have fewer

than 10 partnerships, often small level but valued.

Challenges:

• Meeting expectations with small

fundraising teams

• Agreeing suitable volunteering

opportunities

• Need for money rather than toys or

gifts

• Company doesn’t keep charity

informed of

its activities

• Competition with other charities in

more obvious need (non-NHS)

Trusts and Foundations

• 63% regularly make applications and

another 12% do so during appeals.

• Many charities have received grants

from around 50 Trusts, some are just

beginning to develop this income

stream.

• Largest grant sizes range from £3,000

to £11 million.

Legacy Promotion

64.3%

67.9%

3.6%

0.0%

7.1%

21.4%

Funeral Directors

Local Solicitors

Remember a Charity

Local faith organisations

Other (please specify):

Lotteries

• Of those respondents running lotteries, 68% run a public

lottery and 40% run a staff lottery.

• The majority have the lottery run by an external company.

• Applications are online as well as by leaflet.

• Staff lotteries have payment taken by payroll deduction.

• The average % of your donors with a GAD is 29%, but one member has 70%.

• The majority (38%) submit claims quarterly with 33% submitting them annually.

• 43% of respondents have made a claim through the Gift Aid Small Donations Scheme.

• NHS staff education is seen as key to increasing GADs.

Marketing

• 70% believe that their charity is not very well known in the local community.

• 78% of respondent charities have their own brand logo.

• Of these logos, 86% do not feature the NHS logo.

• 88% of those who answered this question think their charity is represented adequately or worse on site.

• 14% have a Patron or President.

7.0%

14.0%

41.9%

37.2%

Newsletters

Hard copy newsletter

Online newsletter

We do both print andonline versions

We don't have anewsletter

Websites and Online Donations

• 55% have own website.

• Many limitations to only having a page on the Trust’s website.

• 68% have an online donation facility – Just Giving is by far the most popular payment gateway.

95.2%

92.9%

33.3%

28.6%

21.4%

2.4%

2.4%

Facebook

Twitter

Instagram

Linkedin

Snapchat

YouTube

Pinterest

Flickr

Social Media Platforms

Fundraising Reports

61% are happy with the reports produced on their fundraising.

Fundraising MIG Conferences

You are most interested in hearing about:

1) Tribute and In Memoriam Funds

2) Legacies

3) =Managing a Major Appeal

=Corporate Support

4) Regular Giving

5) =Measuring Fundraising Success

= Fundraising from Trusts

Mentoring

The terms of mentoring will be approved by the MIG Committee.