Patrick Dail, Training ManagerCity University of New YorkPatrick.Dail@mail.cuny.edu

CUNY, public higher education 23 “branch” campuses and professional schools School of Professional Studies◦ Contract Training for City and State Agencies

Building Performance Lab◦ center for research & training

Knowledge Skill OutcomeBehavior

Figure 3: Training Design KSBO Pathway

Logic Model and Improvement Process

Providing Trainees with the TIME needed

Exposure to New Content

Finding Opportunities to

Apply New Content

Reflect on What Worked and What

Did Not

CUNY Internship Model

Engineering Students

Employee Learning