SMART CITY MASTERPLANISSUE 1.0 AUGUST 2015

Parramatta Smart City

Shaping the Smart City Journey

Smart City Summit Tuesday 10th November

Delloitte, Parramatta

Bruce Duyshart Director, Meld Strategies

hello

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Art and Culture!6%!

Economy!21%!

Education!8%!

Energy!6%!

Environment!8%!

Governance!8%!

Health!5%!

Profile Indicators!3%!

Safety!5%!

Shelter!2%!

Solid Waste!1%!

Telecommunication!7%!

Transport!13%!

Urban Planning!5%!

Water and sanitation!

3%!

overview

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vision clarity context

a bit about us

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5

technology property

we specialise at the intersection of

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cities precincts campuses buildings things

smarter (x)

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Parramatta’s journey

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it started with a conundrum

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.

Parramatta - Australia’s Next Great City

economy environment connectivity

people and neighbourhoods

culture and sport

leadership and

governance

“Parramatta will be the driving force and heart of Australia’s most significant economic region; a vibrant home for diverse communities and a centre of excellence in research education and enterprise.”

Parramatta 2038 Strategy

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clarity

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stakeholder interviews

25

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council

community

education

leaders

commerce

health

existing documentation

60+

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leaders

topography

15

leaders Epping

Ryde

Auburn

Granville

Seven Hills

Parramatta

Baulkham Hills

Bennelong

Blaxland

Mitchell

Greenway

Parramatta

Reid

McMahon

Berowra maps

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case studies

16

230

systems audit

17

65 32

20

council services

operational categories

visual language & taxonomy

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200+

current initiatives

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Communications

Community

Design

Infrastructure

Library

Online Council Services

Parking

Planning

Security

Smartphone App

Technology

Transport

3D Printing Studios

Application payments

Car Park Sharing Scheme

Car Share Schemes

Change of mailing address

Change of name

Citysafe VSS (Video Surveillance System)

CoGen Power Generation

Community Bus Hire

Council Booking Facilities

Council Building Virtual Tours

Council Text-Complaint Hotline

Debtor Payments

DigiMacq

Digital Library

e-Book and Tablet Program

Electric Vehicle Charge Point

ePlatform App

Free Parramatta Shuttle Bus

Free Wi-Fi

General Council Facilities Enquiries

Hackathon Meetups

Homelessness Information Portal

Internet Dongle Loans

LED Street Lighting

Library Education Program

Light Rail

My Parra App

Northcott Innovate

Open Local

Parking @ Parramatta

ParraConnect

ParraConnect ‘Submit Your Idea’

Parramatch Crowdfunding

Parramatta City 3D Model

Parramatta Computer Pals for Seniors

Parramatta Eels

Parramatta Square

ParraSync Card

Rate Payments

Report a problem

Request property certificates

Residential Parking Permits

Security Control Room and Operations Centre

Smart Parking Meters

Technical Aid for the Disabled (TAD NSW)

Technology Classes

Technology Learning Centre

Variable Message Signs

Western Sydney Wanderers

Westmead Alliance Group

Wireless Solar-powered CCTV cameras

initiatives categories

12 50

20

6 101 art and culture

economy

education

energyenvironment

governance

health

profile indicators

safetyshelter

solid waste

telecommunications and innovation

transportation

urban planning

water and sanitation

adaptive reuse incentives

adopt the iso 37120:2014 'sustainable development of communities'

air-purifying billboards

anti-graffiti drones

app for community members on parole

arts scholarship program

budget monitoring workshops

business welcome pack

city augmented/virtual reality model

citysafe video surveillance system

citywide cycling and walking network

computer loans and training program

cooperative housing platform

council environmental sustainability education program

council systems training

create a green technology park for camellia

crime mapping

crowdsourcing for parramatta

develop interactive digital art programme

development proposals website

digital art installations

digital wayfinding signage network

drone delivery of medical equipment

electric vehicle car sharing infrastructureelectric vehicle infrastructure

energy savings competition

events in parramatta strategy

flood management system

freight sensors and optimisation plan

global smart city participation

graduate internship program

green building strategy

green city action plan

housing for the homeless

ict training program

implement an open data platform

improved cloud ict services for parramatta council.increase availability of public wifi and provide a network location map

information architecture

innovation and collaboration with stakeholders

interactive bus stops

it innovation program for kidsjob readiness traininglibrary innovation centre

mobile device charging stationsmyparra app roll out

net zero residential apartments

new parramatta bike plan

online council service portal

open budget policy and visualisationopen dataset for education

open dataset for healthopen dataset for hospital infections

open dataset for laneways

open dataset for noise mapping

open dataset for public health information

open dataset for working and studying in parramattaopen dataset for working in parramattaopen datasets for commercial floorspace

paperless council inspections

parramatch crowdfunding

parramatta bike share

parramatta city 3d model

parramatta council energy monitoring

parramatta cycling app

parramatta disability strategy

parramatta hack-a-thons

parramatta square technology masterplanparrasync card/smartphone app

pcc open data policypcc social media strategy

people counting analytics

permeable pavements

promote parramatta's arts hub

publish smart city research publications

road construction updatesroad quality monitoring

skills training for older workers

smart city command centre

smart city forumssmart city media campaignsmart city public relations strategy

smart energy strategy

smart irrigation systems

smart lighting strategy

smart parking

smart schools energy savings competition

smart stadiums

smart traffic management

smart waste strategy

smart work hubs

social services transport app

sustainability policies and incentives app

sydney and parramatta cultural sharing

thermal mapping

trigeneration plant for parramatta cbd

urban farming strategy

walking to school routes

waste water management plan

westmead smart health precinct masterplanzoning information website for new businesses

connectivity

culture and sport

economy

environment

leadership and governance

people and neighbourhoods

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initiatives 18 ISO 37120 categories

strategies

new potential initiatives

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Art and Culture!6%!

Economy!21%!

Education!8%!

Energy!6%!

Environment!8%!

Governance!8%!

Health!5%!

Profile Indicators!3%!

Safety!5%!

Shelter!2%!

Solid Waste!1%!

Telecommunication!7%!

Transport!13%!

Urban Planning!5%!

Water and sanitation!

3%!

initiatives classification

initiatives assessment

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Key Beneficiaries – stakeholder groups that could benefit.

Title – initiative title

Strategy – an indicative alignment to the Parramatta 2038 vision.

ID – Identification number of initiative

Category – defined in the ISO 37120 standards

Method– categorised to indicate the way in which it could be realised

Complexity – degree of complexity of project.

Timing – recommended priority to commence this project.

Duration – length it might take to complete the project.

Budget Requirement – order of magnitude financial requirement.

Guiding Principles – Which of the 10 guiding principles does it support.

vision

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Smart City vision

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1 “Parramatta will be a Smart City that leverages the foundations of good urban planning, transparent governance, open data and enabling technologies that will underpin our position as a vibrant, people-centric, connected and economically prosperous city.”

Smart City mission

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-  Parramatta will be a highly liveable, technologically enabled, active and desirable place to live, work and visit as Australia’s next great city.

-  Parramatta will develop an environment that encourages and leverages the synergies between centres of excellence in research, technology, education, health, enterprise and creativity.

-  Parramatta will plan for outcomes that drive economic competitiveness, improves safety, enhances mobility, improves environmental sustainability, enriches social and community connections, embraces cultural diversity and celebrates our heritage.

Smart City guiding principles

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Improve liveability – Ensure that the city offers vibrant, efficient and enjoyable experiences that improve the experience of living, working and visiting Parramatta.

Improve efficiency– Ensure that council is efficient in it’s delivery of online and physical services and the management of it’s assets, resources and budgets.

Support economic growth – Encourage activities that support economic growth and local employment.

Enhance the environment – Achieve long term sustainable outcomes. Enhance safety & Security – Ensure the ongoing safety and security of people and assets.

Continuously improve connectivity – Improve transport, people movement and digital connectivity in all it’s forms.

Continuously learn from each other – Encourage learning, individual development, community engagement and connectedness within our neighbourhoods. Embrace our cultures – Support awareness of diverse of cultural, creative and sporting interests.

Lead by example – Promote and encourage good leadership and collaborative behaviours that will foster innovation and trust.

Be open in our approach – Embrace the principles of open data, open systems and the balance private and public information.

Parramatta Smart City Framework

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Technology Systems

Cus

tom

er

Serv

ice

Paym

ents

Even

ts

Man

agem

ent

Fina

nce

Geo

spat

ial

Util

ities

&

Envi

ronm

ent

Her

itage

HR

Asse

tM

anag

emen

t

Libr

ary

Park

ing

Doc

umen

tM

anag

emen

t

Pool

s &

Rec

reat

ion

Prop

erty

Man

agem

ent

Hom

e Su

ppor

t

Rec

ords

M

anag

emen

t

Thea

tre

Economy

Environment

Connectivity

People & Neighbourhoods

Culture & Sport

Residents, Retailers, Business Professionals, Workers, Educators, Health Specialists, Public, Tourists, Council

Required Behaviours

People

Parramatta Strategic Objectives

SmartInfrastructures Telecommunications & Networks

Transport Systems

Customer Focus

Leadership & Governance

Standards &Approaches

OpenData

Roads, Laneways & Paths

Security & Public Safety

CommunitiesFamily & SocialCultural & ReligiousNeighbourhoodsOthers

CommunityEcosystems

Private SectorCommercialRetailSmall businessIndustrialOthers

Public SectorHealthEmergency ServicesUniversitiesSchools

Social SectorCharitiesSocial EnterprisesNot-for-profi tsOthers

Reg

ulat

ory

Parks, Public Spaces & Buildings Power & Utilities

DataManagement

DataAnalytics

SystemConnectivity

Sensors& Controls

Information Governance

Smart Buildings& Places

Trans-sectorCollaboration

Holistic Approach

Open Standards

Integrity Teamwork Innovation

Leadership & Governance

Health Systems

Water & Waste Water

Payment Systems

Improved Livability Enhanced Sustainability Economic ProsperityBenefi ts

Council Business

FinanceProcurementFinancial ManagementRatesFinancial Systems & Services

Strategic Outcomes & DevelopmentCity StrategyDevelopmentTraffi c ServicesRegulatoryPlaces ServicesUrban DesignStrategic Business

City ServicesCity OperationsCity Assets & EnvironmentOpen Space & Natural ResourceCivil InfrastructureSustainability & WasteCapital ProjectsSocial & Community LibraryHome SupportRecreational FacilitiesFamily ServicesCommunity Capacity

Property & Signifi cant AssetsAsset StrategyProperty Management

Corporate ServicesHRGovernance & RiskCustomer Contact CentreBusiness Information Services

Marketing & City IdentityCity ActivationRiverside TheatreCity Marketing & DevelopmentMedia & Comms

Chi

ld C

are

Safe

ty &

Secu

rity

Com

ms

Parramatta Smart City governance model

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HealthEducation

MarketingBusiness Industrial Social

Sector

Retail

Councillors and Council

Group Function RepresentativesIndustry Representatives

Finance Strategic Outcomes & Development

City

Services

Property & Significant

Assets

Corporate

Services

Marketing & City

Identity

Smart City Initiative Projects

Specialist Advisors

Smart City Communities

Community InputParramatta City Council

Smart City

Officer

Councillors

Smart City Masterplan

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What is a Smart City?

What is a Smart City Masterplan?

Smart City Vision

Smart City Guiding Principles

Smart City Framework

Smart City Examples

Parramatta’s Current Smart City Initiatives

Smart City Governance

Next Steps

Appendices

SMART CITY MASTERPLANDRAFT ISSUE JUNE 2015

Towards a Smart City

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Part 1 - Smart City Readiness -  Thoughts (summary of 25 stakeholder interviews) -  Data (summary of key statistics and 20+ maps) -  Current Initiatives (50 initiatives) -  Systems (Assessment of 65+ PCC systems)

Part 2 - Smart City Best Practices -  International Smart City case studies (8 case studies) -  National Smart City case studies (3 case studies)

-  Smart City Governance (5 case studies ) -  Potential Initiatives (101 fully profiled initiatives) -  Standards and Approaches (5 examples + case studies) -  Technology Systems (16 examples + 14 case studies) -  Smart Infrastructures (32 examples + 32 case studies) -  Smart City Barriers

TOWARDS A SMART CITYDRAFT ISSUE JULY 2015

context

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Parramatta Square – Smart Precinct

“Parramatta Square will be a world class Smart Precinct and an inspiring centrepiece that embodies Parramatta’s Smart City vision.”

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PS4 – Australia’s Smartest Civic Facilities

PS4 will become the jewel in the crown of ‘Australia’s Next Great City’. An opportunity for PS4 to become ‘Australia’s Smartest Civic Facilities.’

Next Great City

Smart City

PSQ

PS4

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smart buildings

smart building & smart city dashboards

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resilient infrastructures

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central precinct thermal plant

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renewable energy sources

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urban farming

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interactive transport shelters

open data

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Smart City operations centre

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ultra-high speed internet

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community Wi-Fi

44

mobile apps

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innovation & maker spaces

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crowd funding

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digital art

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digital media facades

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digital wayfinding

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closing thoughts…

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vision

clarity

context

the journey has just begun…

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thank you

@BruceDuyshart

www.meldstrategies.com info@meldstrategies.com

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Smarter Buildings. Better Experiences.